8x8 (X2 Edition)
by 8x8 Inc.
Last updated Mar 29, 2026 · 1 revision
Enterprise unified communications with advanced features; frequently uses quote-based pricing for custom HVAC deployments.
Highlights
Capabilities
Media
About This Product
X2 Edition starts at $24/user/month. X4 and X5 editions range $35-$55/user/month with advanced features. Difficult to get transparent pricing; many HVAC quotes custom. Features call queuing, IVR, CRM integration. Better for mid-size to larger HVAC companies.
Capabilities
How this product is delivered and what's included out of the box.
- Mobile app
- Available
- Free trial
- Yes
- Free tier
- No
- Public API
- Yes
- Deployment
- Cloud
FSH Score Breakdown
Customer Reviews
Features
Customer Communication12features
Show 4 more
Reporting & Analytics4features
AI & Automation3features
Platform & Customization3features
Technician Management2features
Compliance & Safety1feature
Training & Education1feature
Pricing
- Model
- Per User
- Starting at
- $24/mo
- Notes
- Three UC plans: Express ($15/user/mo annual), X2 ($24/user/mo annual, $28 monthly — unlimited calling to 14 countries, video for 500, CRM integrations), X4 ($44/user/mo annual, $57 monthly — 48-country calling, supervisor analytics). Contact center starts at $95/user/mo. Much pricing now behind 'contact sales' — published prices may not reflect actual quotes.
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Alternatives & Competitors
Why these are related — sources 4
- reddit
“RingCentral, expensive, compared to 8x8, and Zoom, but support is better, also professional onboarding options can be helpful on large deployments, though expensive, they are good.”
- getvoip.com
“RingCentral’s UCaaS platform is better for companies prioritizing a cost-effective phone system and team collaboration, while 8x8 is better for companies that frequently text or call internationally.”
- 8x8.com
“After looking at options from RingCentral, Zoom, and 8x8, Sunrider International chose 8x8.”
- business.com
“8x8 uses patented technology that routes calls to the nearest data center automatically. This improves call quality, even if you're a continent away from your customer. RingCentral's RingEx also offers global capabilities, including local public switched telephone network support in 45 countries. Consider these solutions side by side in our”