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Bitrix24

by Bitrix24

One flat rate. One platform. All your sales, tasks, and teams in one place.

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About This Product

Bitrix24 is an all-in-one cloud platform combining CRM, tasks & projects, collaboration tools, HR management, and website building for solo entrepreneurs, small businesses, and enterprises.

Capabilities

How this product is delivered and what's included out of the box.

Mobile app
Not available
Free trial
No
Free tier
No
Public API
Yes
Deployment
Cloud

FSH Score Breakdown

Ease of Use
5.0
Features
6.5
Support
5.0
Value
4.0
Integrations
8.0
AI Capabilities
1.5

Customer Reviews

Features

44 features confirmed across 10categories· Showing confirmed capabilities only

AI & Automation11features

AI TranscriptionAI transcriptionAutomation RulesWorkflow automationAI Email AssistantAdvanced CopilotAI Content DraftingDual Knowledge Base ArchitectureMCP ServerSmart Events and Smart Rules Automation
Show 3 more
AI SupportCoPilotAI Generated Call TranscriptsAI Generated Work Order Summaries and Prioritization Recommendations

CRM & Sales9features

CRMCRMLead ManagementLead managementAd To Chat ConversionAI Website BuilderSocial Selling via Facebook, Instagram, WhatsApp, and TelegramEcommerce ManagementWebsite Builder With ThemesMaintenance Agreement ManagerEmployee management
Show 1 more
Sales AutomationDeal pipeline

Customer Communication6features

Video ConferencingVideo conferencingCall RecordingCall recordingCustomer SupportScreen And File SharingVoIP Phone SystemEmail IntegrationOmnichannel communications

Technician Management6features

Call Monitoring & CoachingCall recordingRecruiting & StaffingTime TrackingTime trackingCore HR AutomationHR and Employee PortalsOnboardingEmployee management

Platform & Customization5features

Custom BrandingWebsite builderDocument ManagementKnowledge basesGroup Management and SubgroupsTask Management with Kanban, Gantt, and Scrum ViewsKanban ViewKanban board

Scheduling & Dispatch3features

Project ManagementTask managementEmail & Calendar SyncShared calendarsGantt ChartsGantt chart

Invoicing & Payments1feature

Payment ProcessingOnline store

Inventory Management1feature

24/7 Online Ordering

Reporting & Analytics1feature

Automated Dashboards and System Status Reports

Mobile & Field Tools1feature

Digital SignaturesOnline documents

Integrations 23 across 7 categories

Communication 7
Fontumi
Gupshup
SerwerSMS
Telegram
Twilio

Twilio

WhatsApp

WhatsApp

Zalo OA
Productivity 6
Active Directory
Apple iCloud
Google Calendar

Google Calendar

Google Sheets

Google Sheets

Microsoft 365
Miro

Miro

Marketing 4
Facebook

Facebook

Google Analytics

Google Analytics

Instagram

Instagram

SendPulse
Payment Processing 2
PayU
Stripe

Stripe

eCommerce 2
WooCommerce

WooCommerce

WordPress
Accounting 1
lexoffice
Data & Automation 1
Zapier

Zapier

Pricing

Model
Quote Only
Starting at
Contact for pricing