Bitrix24
by Bitrix24
One flat rate. One platform. All your sales, tasks, and teams in one place.
Highlights
Media
www.bitrix24.com

About This Product
Bitrix24 is an all-in-one cloud platform combining CRM, tasks & projects, collaboration tools, HR management, and website building for solo entrepreneurs, small businesses, and enterprises.
Capabilities
How this product is delivered and what's included out of the box.
- Mobile app
- Not available
- Free trial
- No
- Free tier
- No
- Public API
- Yes
- Deployment
- Cloud
FSH Score Breakdown
Ease of Use 5.0
Features 6.9
Support 5.0
Value 5.0
Integrations 8.0
AI Capabilities 1.5
Customer Reviews
Features
46 features confirmed across
9categories· Showing confirmed capabilities only
AI & Automation11features
AI Email AssistantAI assistant (CoPilot)AI TranscriptionAI transcriptionAutomation RulesWorkflow automationMCP ServerMCP server for connecting external AI tools to Bitrix24Smart Events and Smart Rules AutomationWorkflow automation with rules, triggers, and RPAAdvanced CopilotDual Knowledge Base ArchitectureAI Content DraftingAI CoPilot in Chat for AI-generated texts, brainstorming, ideas
Show 3 more
AI SupportCoPilotAI Generated Work Order Summaries and Prioritization RecommendationsAI CoPilot in Tasks for AI-generated task descriptions, task summaries, checklists, commentsAI Generated Call Transcripts
CRM & Sales9features
CRMCRMEcommerce ManagementOnline store with inventory management, order processing, and online paymentsLead ManagementLead managementAI Website BuilderWebsite builder with free CMS, templates, hosting, AI-generated images and textsWebsite Builder With ThemesWebsite builder with free CMS, templates, and hostingSocial Selling via Facebook, Instagram, WhatsApp, and TelegramSocial selling via Facebook, Instagram, WhatsApp or TelegramSales AutomationSales AutomationAd To Chat Conversion
Show 1 more
Maintenance Agreement ManagerEmployee management
Platform & Customization7features
Custom BrandingWebsite builderDocument ManagementOnline documents & file storageTeam CollaborationTeam CollaborationKanban ViewTask management with Kanban board, Gantt chart, and ScrumTask Management with Kanban, Gantt, and Scrum ViewsTask management with Kanban board, Gantt chart, Scrum, task listGroup Management and SubgroupsAI Document Editor With Co-AuthoringOnline document storage and editing
Customer Communication6features
Video ConferencingVideo conferencingVoIP Phone SystemContact centerScreen And File SharingVideo calls and conferencing with screen sharing, call recording, custom backgroundsCall RecordingCall recordingCustomer SupportEmail IntegrationOmnichannel communications
Technician Management5features
Call Monitoring & CoachingCall recordingTime TrackingTime trackingCore HR AutomationHR and PayrollHR managementOnboardingEmployee management
Scheduling & Dispatch3features
Email & Calendar SyncShared calendarsProject ManagementTask managementGantt ChartsGantt Charts
Invoicing & Payments2features
Payment ProcessingOnline storePoint of SaleOnline store
Mobile & Field Tools2features
Mobile Task Routing and ManagementMobile CRM and task managementDigital SignaturesOnline documents
Reporting & Analytics1feature
Automated Dashboards and System Status Reports
Integrations 23 across 7 categories
Communication 7
Fontumi
Gupshup
SerwerSMS
Telegram
Twilio
Twilio
WhatsApp WhatsApp
Zalo OA
Productivity 6
Active Directory
Apple iCloud
Google Calendar
Google Calendar
Google Sheets
Google Sheets
Microsoft 365
Miro
Miro
Marketing 4
Facebook Facebook
Google Analytics
Google Analytics
Instagram Instagram
SendPulse
Payment Processing 2
PayU
Stripe
Stripe
eCommerce 2
WooCommerce
WooCommerce
WordPress
Accounting 1
lexoffice
Data & Automation 1
Zapier
Zapier
Pricing
- Model
- Quote Only
- Starting at
- Contact for pricing