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Bitrix24

by Bitrix24

One flat rate. One platform. All your sales, tasks, and teams in one place.

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About This Product

Bitrix24 is an all-in-one cloud platform combining CRM, tasks & projects, collaboration tools, HR management, and website building for solo entrepreneurs, small businesses, and enterprises.

Capabilities

How this product is delivered and what's included out of the box.

Mobile app
Not available
Free trial
No
Free tier
No
Public API
Yes
Deployment
Cloud

FSH Score Breakdown

Ease of Use
5.0
Features
6.9
Support
5.0
Value
5.0
Integrations
8.0
AI Capabilities
1.5

Customer Reviews

Features

46 features confirmed across 9categories· Showing confirmed capabilities only

AI & Automation11features

AI Email AssistantAI assistant (CoPilot)AI TranscriptionAI transcriptionAutomation RulesWorkflow automationMCP ServerMCP server for connecting external AI tools to Bitrix24Smart Events and Smart Rules AutomationWorkflow automation with rules, triggers, and RPAAdvanced CopilotDual Knowledge Base ArchitectureAI Content DraftingAI CoPilot in Chat for AI-generated texts, brainstorming, ideas
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AI SupportCoPilotAI Generated Work Order Summaries and Prioritization RecommendationsAI CoPilot in Tasks for AI-generated task descriptions, task summaries, checklists, commentsAI Generated Call Transcripts

CRM & Sales9features

CRMCRMEcommerce ManagementOnline store with inventory management, order processing, and online paymentsLead ManagementLead managementAI Website BuilderWebsite builder with free CMS, templates, hosting, AI-generated images and textsWebsite Builder With ThemesWebsite builder with free CMS, templates, and hostingSocial Selling via Facebook, Instagram, WhatsApp, and TelegramSocial selling via Facebook, Instagram, WhatsApp or TelegramSales AutomationSales AutomationAd To Chat Conversion
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Maintenance Agreement ManagerEmployee management

Platform & Customization7features

Custom BrandingWebsite builderDocument ManagementOnline documents & file storageTeam CollaborationTeam CollaborationKanban ViewTask management with Kanban board, Gantt chart, and ScrumTask Management with Kanban, Gantt, and Scrum ViewsTask management with Kanban board, Gantt chart, Scrum, task listGroup Management and SubgroupsAI Document Editor With Co-AuthoringOnline document storage and editing

Customer Communication6features

Video ConferencingVideo conferencingVoIP Phone SystemContact centerScreen And File SharingVideo calls and conferencing with screen sharing, call recording, custom backgroundsCall RecordingCall recordingCustomer SupportEmail IntegrationOmnichannel communications

Technician Management5features

Call Monitoring & CoachingCall recordingTime TrackingTime trackingCore HR AutomationHR and PayrollHR managementOnboardingEmployee management

Scheduling & Dispatch3features

Email & Calendar SyncShared calendarsProject ManagementTask managementGantt ChartsGantt Charts

Invoicing & Payments2features

Payment ProcessingOnline storePoint of SaleOnline store

Mobile & Field Tools2features

Mobile Task Routing and ManagementMobile CRM and task managementDigital SignaturesOnline documents

Reporting & Analytics1feature

Automated Dashboards and System Status Reports

Integrations 23 across 7 categories

Communication 7
Fontumi
Gupshup
SerwerSMS
Telegram
Twilio

Twilio

WhatsApp

WhatsApp

Zalo OA
Productivity 6
Active Directory
Apple iCloud
Google Calendar

Google Calendar

Google Sheets

Google Sheets

Microsoft 365
Miro

Miro

Marketing 4
Facebook

Facebook

Google Analytics

Google Analytics

Instagram

Instagram

SendPulse
Payment Processing 2
PayU
Stripe

Stripe

eCommerce 2
WooCommerce

WooCommerce

WordPress
Accounting 1
lexoffice
Data & Automation 1
Zapier

Zapier

Pricing

Model
Quote Only
Starting at
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