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Carrier Infinity System Control

by Carrier Global

Highlights

Capabilities

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About This Product

Carrier Infinity System Control is a smart thermostat with Wi-Fi connectivity.

Capabilities

How this product is delivered and what's included out of the box.

Mobile app
Available
Free trial
No
Free tier
No
Public API
No
Deployment
On Premise

Trust & Privacy

Each statement below was extracted directly from the vendor's privacy policy or terms of service. Click "source" to read it in context.

Data deletion honored on request

"You may request to access, update, correct, change, or delete your Personal Information at any time."
Confidence: high Source

Primary policy document: https://www.carrier.com/us/en/privacy-notice/

Tool Specifications

Warranty
10 years
Connectivity
Wifi
Mobile App

Thermostat Capabilities

Communication
proprietary communicating (Carrier Infinity ABCD bus)
Communicating Compatibility
Carrier Infinity system only (Infinity-rated furnaces, fan coils, AC/heat pumps incl. Greenspeed and Hybrid Heat); requires all-Infinity communicating equipment
C-Wire
C-wire required (ABCD 4-pin communicating bus from Infinity equipment; the optional ABCD cable aids electrically noisy environments / zoning with Smart Sensors)
Voice Assistants
Alexa
Zoning
native zoning (up to 8 zones with optional Infinity zoning panel)
IAQ Sensors
humidity / remote temp sensors / outdoor; manages humidification, dehumidification, ventilation and IAQ accessories within the Infinity system
Geofencing
unknown
BMS / BACnet
none
Dealer Portal
HVACpartners (Carrier dealer portal) — not confirmed on the product spec pages reviewed
Pro Features
On-device Diagnostics/History menu with fault history, alerts, and equipment fault codes (e.g., 81-84 thermal/pressure lockouts) for dealer troubleshooting; commissioning/setup wizard for Infinity equipment. Dealer remote-access portal not confirmed from sources reviewed.

FSH Score Breakdown

Ease of Use
7.0
Features
7.5
Support
5.0
Value
5.0
Integrations
4.0
AI Capabilities
1.5

Features

15 features confirmed across 7categories· Showing confirmed capabilities only

Equipment & Asset Management7features

Air Filter Change RemindersMaintenance remindersAir Quality MonitoringIndoor air quality monitoringDemand ControlHumidity controlIndoor Air Quality ControlIndoor air quality managementRemote MonitoringSmart Room Air Purifier managementHVAC Zoning ManagementZoning control for up to 8 zonesLive View and Remote ControlRemote smartphone/tablet control

Hardware Features2features

Smart Home IntegrationAmazon Alexa integrationDual Wi-Fi and Ethernet ConnectivityWi-Fi connectivity

Reporting & Analytics2features

AnalyticsEnergy InsightsReportingEnergy tracking and reporting

Scheduling & Dispatch1feature

SchedulingManage Home Comfort Profiles (Wake, Away, Home, Sleep)

Fleet & GPS Management1feature

GPS TrackingReal-time energy use tracking

Compliance & Safety1feature

Demand Controlled Ventilation OptimizationVentilation control

AI & Automation1feature

Person DetectionOccupancy sensing

Pricing

Model
Custom
Starting at
$700
Notes
$700-$915 (street; distributor SYSTXCCITC01-C listed at $914.41 incl. tax)
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