Dispatch
by Dispatch
We connect brands, field service providers, and customers through a single unified Service Orchestration platform.
Highlights
Media
dispatch.me
About This Product
Dispatch is a unified Service Orchestration platform designed for enterprises to onboard service provider networks, match resources by skill, and optimize service delivery processes, transforming operations from reactive to proactive.
Capabilities
How this product is delivered and what's included out of the box.
- Mobile app
- Not available
- Free trial
- No
- Free tier
- No
- Public API
- No
- Deployment
- Cloud
FSH Score Breakdown
Ease of Use 5.0
Features 7.0
Support 5.0
Value 4.5
Integrations 7.0
AI Capabilities 1.5
Customer Reviews
Features
98 features confirmed across
15categories· Showing confirmed capabilities only
Customer Communication16features
Call RoutingTechnician call maskingIn-App Customer MessagingInbox CommunicationNotificationsAutomated SMS and email notificationsShared Phone NumbersCall MaskingAutomatic SMS & Email DispatchCentralized Multi-Channel CommunicationIn-App Messaging and Photo SharingIn-App, Email, and SMS Alerts
Show 8 more
Omni-Channel InboxOutbound Technician Call MaskingProposal Sharing And Feedback CollectionUnified CommunicationsChat AppsUnified communication platformChat ManagementCustomer and provider feedbackVoIP Phone SystemUnified communicationPhone Integration for CSR Job Booking
Platform & Customization15features
Activity FeedEvent Tracking & Activity FeedCustom FieldsCustom FormsCustomer App SDKCustomer App SDKData ImportCustomer and billing item importGroup Management and SubgroupsService area group managementAutomated Form Routing Based on Form ValuesCross-Platform SupportData Export
Show 7 more
Real Time Multi-User VisibilityReal-Time User LocationOutbound WebhooksOutbound Data WebhooksCustom BrandingBranded booking pagesMulti-LocationService area group managementDispatch Or FSM Software IntegrationCustom API AccessOutbound WebhooksRole-Based Access ControlTechnician management
Scheduling & Dispatch13features
SchedulingSchedulingWork OrdersUnlimited JobsJob Assignment and DispatchingJob offers & assignmentScheduling OptimizationIntelligent schedulingAuto Assign JobsJob assignmentCreate and Schedule Work OrdersIntelligent Job Dashboard and CalendarOnline Booking
Show 5 more
Project CreationJob VisibilityReal-Time Job VisibilityCrew CoordinationReal Time Job Tracking with Maps and PhotosReal Time Notifications for Schedule Changes
Mobile & Field Tools10features
Offline ModeDigital FormsDigital forms and data captureTechnician Mobile AppMobile app for iOS and AndroidCustomizable Forms and ContractsDigital Field Data Capture with Date, Time, and Username StampsLink Notes And Photos To Customers, Sites, Work Orders, Or EquipmentMobile Field InterfaceMobile Web App for Service ProvidersService provider network onboarding
Show 2 more
Job Checklists And PhotosJob notes and photo captureGPS Job Location Confirmation
Technician Management10features
360 Degree FeedbackCustomer and provider feedbackGuided Onboarding and ComplianceGuided Onboarding & ComplianceAutomated Matching Based on Skills and CertificationsSkill-based resource matchingInternal Employee CommunicationIn-app communicationRecruiting & StaffingContractor network recruitment toolsChecklistsDigital forms and data captureOnboardingGuided Onboarding & ComplianceAI Worker MatchingSkill-based resource matching
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Blended Workforce ManagementContractor VettingService provider onboarding
CRM & Sales9features
CRMcustomer data managementAutomated Review RequestsCustomer review managementContractor NetworkNationwide Contractor NetworkDealer LocatorBranded booking and dealer locator pageAutomated Customer Touchpoints And SequencesCustomer feedback collectionCommunity Engagement ToolsReview Generation and RequestsAutomated Customer Touchpoints
Show 1 more
Dedicated Success Manager
Invoicing & Payments5features
InvoicingInvoicingPayment ProcessingOnline payment collectionOnline CheckoutPrice BookSmart Billing & Rate CardsIn-Conversation Payments
Reporting & Analytics5features
AnalyticsDashboardReportingAggregated network reportingNet Promoter Score (NPS) TrackingCustomer feedback collectionStructured Data Output from Form ResponsesMap Based Data Visualization
Fleet & GPS Management4features
GPS TrackingGPS location trackingDetailed Trip HistoriesTravel History ReportingMileage ReportsDriving Route Planning
AI & Automation4features
Job Board with AI MatchingAI Powered Scheduling and DispatchAI Agent BuilderAI Follow-Up Tasks
Estimating & Quoting2features
Quoting & EstimatesEstimate and invoice creationEstimate Creation via API
Accounting Integration2features
Bill And Pay Rate ManagementCash and Check Recording
Equipment & Asset Management1feature
Equipment TrackingEvent Tracking & Activity Feed
Compliance & Safety1feature
Audits And Compliance
Training & Education1feature
Contractor Onboarding and TrainingService provider onboarding
Integrations 28 across 10 categories
Payment Processing 5
Balanced Payments
Braintree
Braintree
Clearent
Clearent
Stax
Stripe
Stripe
Productivity 5
Acuity Scheduling
Acuity Scheduling
Airtable
Airtable
Bubble
Google Calendar
Google Calendar
Google Sheets
Google Sheets
CRM 4
ClientTether
HubSpot
HubSpot
Microsoft Dynamics 365
Microsoft Dynamics
Salesforce
Salesforce
Field Service 4
FieldOne
Housecall Pro
Housecall Pro
Oracle Field Service
Oracle Field Service Cloud
Marketing 3
Adobe Marketo Engage
Facebook Facebook
Yelp
Yelp
Accounting 2
QuickBooks Online
Intuit QuickBooks
Xero
Xero
Communication 2
Gmail
Gmail
Slack
Slack
GPS & Fleet 1
Routific
Data & Automation 1
Zapier
Zapier
Industry-Specific 1
Solatech
Pricing
- Model
- Quote Only
- Starting at
- Contact for pricing