Dispatch
by Dispatch
We connect brands, field service providers, and customers through a single unified Service Orchestration platform.
Highlights
Media
dispatch.me
About This Product
Dispatch is a unified Service Orchestration platform designed for enterprises to onboard service provider networks, match resources by skill, and optimize service delivery processes, transforming operations from reactive to proactive.
Capabilities
How this product is delivered and what's included out of the box.
- Mobile app
- Not available
- Free trial
- No
- Free tier
- No
- Public API
- No
- Deployment
- Cloud
FSH Score Breakdown
Ease of Use 5.0
Features 7.9
Support 5.0
Value 4.5
Integrations 7.0
AI Capabilities 1.5
Customer Reviews
Features
111 features confirmed across
16categories· Showing confirmed capabilities only
Customer Communication16features
Notificationsreal-time updatesAutomatic SMS & Email DispatchCentralized Multi-Channel CommunicationIn-App Customer MessagingIn-App Messaging and Photo SharingIn-App, Email, and SMS AlertsOmni-Channel InboxOutbound Technician Call Masking
Show 8 more
Proposal Sharing And Feedback CollectionShared Phone NumbersUnified CommunicationsClient PortalSelf Service PortalSMS Messagingcustomer communication via textVoIP Phone SystemUnified communicationPhone Integration for CSR Job BookingCall RoutingCall Masking
Platform & Customization16features
Custom FieldsCustomizable FormsDocument ManagementDocument StorageThird-Party IntegrationThird-Party IntegrationsActivity FeedAutomated Form Routing Based on Form ValuesCross-Platform SupportCustomer App SDKData Export
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Group Management and SubgroupsOutbound WebhooksReal Time Multi-User VisibilityCustom BrandingBranded booking pagesData ImportCustomer and billing item importMulti-LocationService area group managementDispatch Or FSM Software IntegrationRole-Based Access ControlTechnician management
Scheduling & Dispatch15features
Dispatchingdispatch boardSchedulingschedulingWork OrdersJob TrackingAuto Assign JobsCreate and Schedule Work OrdersIntelligent Job Dashboard and CalendarJob Assignment and DispatchingJob Visibility
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Online BookingProject CreationScheduling Optimizationautomatic PM dropsCrew CoordinationReal Time Job Tracking with Maps and PhotosReal Time Notifications for Schedule ChangesRecurring Job Scheduling
Technician Management12features
Time TrackingTime & Attendance360 Degree FeedbackAI Worker MatchingAutomated Matching Based on Skills and CertificationsGuided Onboarding and ComplianceChecklistsDigital forms and data captureOnboardingGuided Onboarding & ComplianceRecruiting & StaffingContractor network recruitment
Show 4 more
Internal Employee CommunicationUnified communication platformBlended Workforce ManagementContractor VettingService provider onboardingTechnician Skill TrackingSkills Tracking
Mobile & Field Tools11features
Offline ModeDigital SignaturesElectronic SignatureCustomizable Forms and ContractsDigital Field Data Capture with Date, Time, and Username StampsDigital FormsJob Checklists And PhotosLink Notes And Photos To Customers, Sites, Work Orders, Or EquipmentMobile Field Interface
Show 3 more
Mobile Web App for Service ProvidersGPS Job Location ConfirmationTechnician Mobile App
CRM & Sales11features
CRMContact DatabaseLead ManagementJob ManagementAutomated Customer Touchpoints And SequencesCustomer feedback collectionCommunity Engagement ToolsContractor NetworkDealer LocatorReview Generation and RequestsAutomated Review RequestsPublic Review Requests
Show 3 more
Contract ManagementContract/License ManagementAutomated Customer TouchpointsDedicated Success Manager
Invoicing & Payments5features
InvoicinginvoicingPayment ProcessingPayment Collection in the FieldOnline CheckoutPrice BookSmart Billing & Rate CardsIn-Conversation Payments
Reporting & Analytics5features
AnalyticsReporting/AnalyticsReportingHistorical ReportingStructured Data Output from Form ResponsesNet Promoter Score (NPS) TrackingCustomer and provider feedback collectionMap Based Data Visualization
Fleet & GPS Management4features
GPS TrackingGPS location trackingDetailed Trip HistoriesMileage ReportsDriving Route Planning
AI & Automation4features
Job Board with AI MatchingAI Powered Scheduling and DispatchAI Agent BuilderAI Follow-Up Tasks
Equipment & Asset Management3features
Equipment TrackingEvent Tracking & Activity FeedRemote MonitoringStatus TrackingAsset ManagementEmployee Database
Accounting Integration3features
Accounting IntegrationAccounting IntegrationBill And Pay Rate ManagementCash and Check Recording
Estimating & Quoting2features
Quoting & EstimatesEstimatingEstimate Creation via API
Compliance & Safety2features
Code Enforcement TrackingCompliance TrackingAudits And Compliance
Inventory Management1feature
Purchase Ordersparts ordering
Training & Education1feature
Contractor Onboarding and Training
Integrations 28 across 10 categories
Payment Processing 5
Balanced Payments
Braintree
Braintree
Clearent
Clearent
Stax
Stripe
Stripe
Productivity 5
Acuity Scheduling
Acuity Scheduling
Airtable
Airtable
Bubble
Google Calendar
Google Calendar
Google Sheets
Google Sheets
CRM 4
ClientTether
HubSpot
HubSpot
Microsoft Dynamics 365
Microsoft Dynamics
Salesforce
Salesforce
Field Service 4
FieldOne
Housecall Pro
Housecall Pro
Oracle Field Service
Oracle Field Service Cloud
Marketing 3
Adobe Marketo Engage
Facebook Facebook
Yelp
Yelp
Accounting 2
QuickBooks Online
Intuit QuickBooks
Xero
Xero
Communication 2
Gmail
Gmail
Slack
Slack
GPS & Fleet 1
Routific
Data & Automation 1
Zapier
Zapier
Industry-Specific 1
Solatech
Pricing
- Model
- Quote Only
- Starting at
- Contact for pricing