Doesn't share data with third parties
"We do not share your personal information with companies, organizations, or individuals outside of Google except in the following cases:"
Confidence: high
Source
GMB Briefcase
by Google
Google Voice plan to meet your needs
Highlights
Capabilities
Trust
Media
This video promotes GMB Briefcase as a tool to simplify and enhance Google Business Profile management for businesses.
About This Product
A free business profile tool that allows storefront and service-area businesses to manage their presence on Google Search and Maps, enabling them to add essential info, photos, posts, offers, and respond to reviews to convert searchers into customers.
Capabilities
How this product is delivered and what's included out of the box.
- Mobile app
- Available
- Free trial
- No
- Free tier
- Yes
- Public API
- No
- Deployment
- Cloud
Trust & Privacy
Each statement below was extracted directly from the vendor's privacy policy or terms of service. Click "source" to read it in context.
Data export available on request
"You can export a copy of content in your Google Account if you want to back it up or use it with a service outside of Google."
Confidence: high
Source
Data deletion honored on request
"To delete your information, you can:"
Confidence: medium
Source
Primary policy document: https://policies.google.com/privacy?hl=en-US
FSH Score Breakdown
Ease of Use 7.0
Features 7.8
Support 5.0
Value 6.0
Integrations 7.0
AI Capabilities 1.5
Features
51 features confirmed across
9categories· Showing confirmed capabilities only
CRM & Sales18features
Google Business Profile ManagementCreate posts, offers, and eventsImage And Video SharingShare photos and logosRatings And ReviewsRespond to reviewsAd Performance And ROAS TrackingCompetitor TrackingAutomated Review RequestsReview AutomationIntelligent Lead GenerationLead GeneratorGeoGrid Ranking TrackingGeo-Grid Rank TrackingAI Assisted Marketing
Show 10 more
Citation Accuracy MonitoringLocal Citation TrackingLink ShortenerURL shortenerCitation ManagementGBP Posts SchedulingKeyword TrackingCase AssignmentEssential Home InformationAdd essential infoAutomatic Marketing Data Capture (UTM, Click IDs)Bulk Media UploadsInstant Negative Review Alerts
Customer Communication15features
AI ReceptionistVoicemail transcriptsCall RecordingAutomatic call recordingCall RoutingRing groupsFAQ AutomationPost answers to frequently asked questionsIntelligent Spam Call ProtectionSpam call blockingVoIP Phone SystemMulti-level auto attendantsCascade RingBusiness Hours Management
Show 7 more
Call Flip To TextCall Flow AutomationQ&A LibrarySMS MessagingSpam call blockingCommunity ForumPost answers to frequently asked questionsCarrier Calling For Mobile SoftphoneCustomer Support
AI & Automation5features
AI Powered Review Response AutomationRespond to customer reviewsAI TranscriptionVoicemail transcriptionAI Review ResponsesReview ManagementAI SupportGMB AI AssistantAI Assistant (ADP Assist)
Platform & Customization4features
Data ExportExport Voice activity to BigQueryAI Document Editor With Co-AuthoringTeam Account AccessBackup And Restore
Mobile & Field Tools3features
LiDAR IntegrationAutomatic savingLink Notes And Photos To Customers, Sites, Work Orders, Or EquipmentGeotagged Images
Scheduling & Dispatch2features
Emergency Response ManagementEmergency dialingOnline Booking
Technician Management2features
Call Monitoring & CoachingCall recordingBadging And Access Control
Reporting & Analytics1feature
ReportingUsage and activity reporting
Compliance & Safety1feature
Title V ReportingReporting Automation
Integrations 3 across 2 categories
Communication 2
Gmail
Gmail
Google Meet
Productivity 1
Google Calendar
Google Calendar
Pricing
- Model
- Per User
- Starting at
- Contact for pricing