HubSpot Service Hub
by HubSpot Inc.
Customer service software powered by AI to scale support and drive customer retention.
Score Pending
Quote Only · Contact for pricing 23 Features
Media
This video provides a comprehensive demonstration of the features and capabilities of HubSpot Service Hub.
About This Product
AI-powered, omni-channel customer service software connected to marketing and sales data on a unified customer platform, designed to scale support teams and drive proactive customer retention.
FSH Score Breakdown
Score Pending
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Customer Reviews
Features
23 features confirmed across
7categories· Showing confirmed capabilities only
Customer Communication7features
AI Chat ReceptionistLive chatClient PortalCustomer portalCustomer SupportHelp Desk WorkspaceCall RoutingIntelligent routingEmail IntegrationShared InboxVoIP Phone SystemCallingAI ReceptionistChatbots
CRM & Sales4features
CRMCRM IntegrationMaintenance Agreement ManagerService Level Agreement (SLA) trackingSales AutomationUpsell and cross-sell opportunity identificationAutomated Review RequestsCustomer Feedback Tools
Reporting & Analytics3features
AnalyticsReal-time analyticsReportingCustomer feedback surveysNet Promoter Score (NPS) TrackingNPS Calculation
AI & Automation3features
Automation RulesWorkflow AutomationAI SupportAI-powered self-service toolsAI TranscriptionAI transcript enrichment
Platform & Customization3features
Document ManagementKnowledge baseMulti-Language SupportMulti-language SupportKanban ViewCustom ticket views
Scheduling & Dispatch2features
Work OrdersTicket routingScheduling OptimizationSkill-based Routing
Equipment & Asset Management1feature
Equipment TrackingCustomer satisfaction trend tracking
Pricing
- Model
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