iPlum
by iPlum
Secure Communications for Your Workforce
Highlights
Media
www.iplum.com
About This Product
iPlum is a telecommunication enablement service that allows app developers to integrate calling and texting capabilities into their own mobile applications via a companion app and universal links, enabling end users to manage their own telecommunication costs.
Capabilities
How this product is delivered and what's included out of the box.
- Mobile app
- Not available
- Free trial
- No
- Free tier
- No
- Public API
- No
- Deployment
- Cloud
FSH Score Breakdown
Ease of Use 6.5
Features 6.3
Support 5.0
Value 6.5
Integrations 8.0
AI Capabilities 1.5
Customer Reviews
Features
76 features confirmed across
11categories· Showing confirmed capabilities only
Customer Communication31features
Blacklist ManagementCall blockingCall Flip To TextVoicemail TranscriptionsCall RecordingCall forwardingFaxOnline FaxMissed Call Text BackAuto Text Reply with SignaturesSMS MessagingSMS and MMSVoIP Phone SystemNumber PortingNotificationsDo Not Disturb
Show 23 more
Call RoutingPhone Tree (Auto-Attendant)Business Hours ManagementCall ScreeningCall screeningCustomizable Greeting MessageEmail IntegrationIncoming fax alert via emailMessage SchedulerShared Phone NumbersUnified App for Calls, Video, Messaging, SMS, and FaxVoicemail and Call Logs AccessMMS Messaging ServiceMultimedia Messaging (MMS)Integrated Caller IDTrue Caller-ID with Call ReturnCall Flow AutomationOut of office greetingCustomer SupportOut-of-Office GreetingAI ReceptionistVoicemailCarrier Calling For Mobile SoftphoneGroup / Broadcast TextIntelligent Spam Call ProtectionInternational Calling & TextingMusic on HoldSequential Or Simultaneous Call ForwardingWeb Calling and TextingCall Transfers and ExtensionsIVR (Interactive Voice Response) Menus
Platform & Customization23features
Backup And RestoreData backup and archivalCustom API AccessREST API for usage logsLink SharingUniversal links for calling and textingShared Team AccountTeam Account ManagementTwo-Factor AuthenticationAdvanced Password PolicyBrowser ExtensionsExtensionsAPI Usage MonitoringCentralized Archiving
Show 15 more
Custom Integrations via WebhooksEvent-Driven Architecture SupportOutbound WebhooksUnlimited Sub UsersCustom TemplatesCustom Fax CoversheetPasscode ManagementAdvanced Password PolicyMulti-Language Support23 Languages SupportThird-Party IntegrationAPI Integration for EHR/EMSPricing APIOne-line code integrationCentralized Database ManagementSub-accountsMulti-LocationSub-accountsRole-Based Access ControlTeam Account ManagementSingle Sign-OnEncryptionStaff Member Invitation and Permission ManagementDocument ManagementText archiving
CRM & Sales6features
CRMBusiness Phonebook CRMAI Lead ScreeningCall screeningAutomated Customer TouchpointsText TemplatesBusiness And People IdentificationGoogle Business Profile ManagementBusiness Hours ManagementMarketing ToolsBusiness hours management
Technician Management4features
Call Monitoring & CoachingCall RecordingAdvanced Hours ManagementHR Data Integration with External SystemsTeam Management
Scheduling & Dispatch3features
SchedulingText schedulingReal Time Notifications for Schedule ChangesEmail to Job ConversionText to email
Mobile & Field Tools2features
Digital SignaturesText signatureDigital FormsElectronic fax
Compliance & Safety2features
HIPAA ComplianceHIPAA complianceData Encryption
AI & Automation2features
AI TranscriptionVoicemail with transcriptionAutomation RulesAutomated Replies
Reporting & Analytics1feature
ReportingReport Center
Equipment & Asset Management1feature
AlertsReal-time event-driven notifications (callbacks) for call recording availability
Training & Education1feature
Business Management & OperationsBusiness Hours Management
Pricing
- Model
- Quote Only
- Starting at
- Contact for pricing