iPlum
by iPlum
Secure Communications for Your Workforce
Highlights
Media
www.iplum.com
About This Product
iPlum is a telecommunication enablement service that allows app developers to integrate calling and texting capabilities into their own mobile applications via a companion app and universal links, enabling end users to manage their own telecommunication costs.
Capabilities
How this product is delivered and what's included out of the box.
- Mobile app
- Not available
- Free trial
- No
- Free tier
- No
- Public API
- No
- Deployment
- Cloud
FSH Score Breakdown
Ease of Use 7.0
Features 6.7
Support 5.0
Value 5.0
Integrations 8.0
AI Capabilities 1.5
Customer Reviews
Features
79 features confirmed across
12categories· Showing confirmed capabilities only
Customer Communication35features
Call RecordingCall forwardingSMS MessagingSMS and MMSVoIP Phone SystemNumber PortingBlacklist ManagementCall blockingBusiness Hours ManagementCall Flip To TextCall ScreeningCall screeningCustomizable Greeting Message
Show 27 more
Email IntegrationIncoming fax alert via emailMessage SchedulerMissed Call Text BackShared Phone NumbersUnified App for Calls, Video, Messaging, SMS, and FaxVoicemail and Call Logs AccessCall Flow AutomationOut of office greetingCall RoutingPhone treeAI ReceptionistVoicemailCarrier Calling For Mobile SoftphoneCustomer SupportFaxGroup / Broadcast TextIndividual Voicemail InboxesIntegrated Caller IDIntelligent Spam Call ProtectionInternational Calling & TextingMMS Messaging ServiceMusic on HoldNotificationsDo not disturbSequential Or Simultaneous Call ForwardingWeb Calling and TextingAuto Text RepliesCall Transfers and ExtensionsIVR (Interactive Voice Response) MenusOut of Office GreetingsToll-Free Number
Platform & Customization20features
Browser ExtensionsExtensionsCustom API AccessAPIAPI Usage MonitoringBackup And RestoreCentralized ArchivingCustom Integrations via WebhooksEvent-Driven Architecture SupportLink Sharing
Show 12 more
Outbound WebhooksShared Team AccountTwo-Factor AuthenticationUnlimited Sub UsersCustom TemplatesCustom coversheetPasscode ManagementAdvanced Password PolicyMulti-Language SupportMulti-LocationSub-accountsRole-Based Access ControlTeam Account ManagementSingle Sign-OnEncryptionStaff Member Invitation and Permission ManagementDocument ManagementText archiving
CRM & Sales6features
CRMBusiness Phonebook CRMAI Lead ScreeningCall screeningAutomated Customer TouchpointsBusiness And People IdentificationGoogle Business Profile ManagementBusiness Hours ManagementMarketing ToolsBusiness hours management
Technician Management4features
Call Monitoring & CoachingCall RecordingAdvanced Hours ManagementHR Data Integration with External SystemsTeam Management
Scheduling & Dispatch3features
SchedulingText schedulingReal Time Notifications for Schedule ChangesEmail to Job ConversionText to email
AI & Automation3features
AI TranscriptionVoicemail with transcriptionAutomatic AI RepliesAuto-repliesAutomation RulesAutomated Replies
Mobile & Field Tools2features
Digital SignaturesText signatureDigital FormsElectronic fax
Compliance & Safety2features
HIPAA ComplianceHIPAA complianceData Encryption
Hardware Features1feature
Dual Wi-Fi and Ethernet Connectivity
Reporting & Analytics1feature
ReportingReport Center
Equipment & Asset Management1feature
AlertsReal-time event-driven notifications (callbacks) for call recording availability
Training & Education1feature
Building Automation & ControlsCentralized team management
Pricing
- Model
- Quote Only
- Starting at
- Contact for pricing