KnowHow

Name: KnowHow
Author: KnowHow

by KnowHow

Last updated Mar 29, 2026 · 1 revision

Mobile knowledge management app with AI-powered SOPs, 14-language translation, and industry-expert templates for field crews.

6.0 Good See breakdown →

Highlights

75 Features

Capabilities

Subscription Free Trial Mobile App

Buy from KnowHow Visit website

Media

tryknowhow.com

About This Product

KnowHow gathers company expertise into a mobile-accessible app so field crews can access step-by-step procedures anytime, cutting onboarding times in half. With hundreds of customizable templates built by industry experts, AI content creation tools, and translation into 14+ languages including Spanish and French, it serves growing restoration, construction, and HVAC companies managing distributed teams.

Capabilities

How this product is delivered and what's included out of the box.

Mobile app: Available
Free trial: Yes
Free tier: No
Public API: No
Deployment: Cloud

FSH Score Breakdown

Ease of Use

7.0

Features

8.0

Support

5.0

Value

5.5

Integrations

7.0

AI Capabilities

1.5

Customer Reviews

Features

75 features confirmed across 11categories· Showing confirmed capabilities only

Platform & Customization17features

AI Text Rewriting And TranslationAutomatic Process TranslationBackup And RestoreDaily BackupsCustom TemplatesTemplate LibraryData ExportPDF ExportMulti-Company ManagementFranchise Operations SupportMulti-Language SupportMulti-Language SupportRole-Based Access ControlRole-Based Access ControlSingle Sign-OnAES-256 Encryption

Show 9 more

Document ManagementCentralized DocumentationAWS Cognito AuthenticationTwo-Factor AuthenticationMigration SupportMigration ServicesMulti-LocationMulti-Location SOP StandardizationThird-Party IntegrationIntegration with industry providers (PSA, Matterport, Drysource, CoreLogic)Browser ExtensionsChrome browser extensionCross-Platform SupportIndustry Provider IntegrationData ImportContent Uploads

Training & Education13features

Self-Paced Online LearningTap and scan access to equipment how-toIn-Person Hands-On LabOn The Job Training and SupportAI Content TranslationAutomatic Language TranslationMobile-Friendly LearningMobile-Friendly LearningQuizzes & AssessmentsQuizzes & AssessmentsAI Powered SOP GenerationAuto Assign Learning PathsLMS Progress Tracking

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Video to Step-by-Step ConversionContractor Training and Support IncludedOn-The-Job Training and SupportOn-Demand Video Libraryprocess recordingOn-Demand GuidanceOn-Demand GuidanceDigital Badging

Technician Management11features

Agent ScorecardsleaderboardsTraining Coursesai-powered sop creation and translationAutomated Onboarding and Offboarding WorkflowsEmployee Onboarding WorkflowsError Code And SOP LibrarySOP ManagementOnboardingNew Hire OnboardingGuided Onboarding and ComplianceOnboarding WorkflowsChecklistsChecklist-based service deliveryCertification ManagementEmployee Upskilling & Certifications

Show 3 more

Employee Retention ManagementEmployee RetentionEmployee Performance TrackingEmployee Development & BadgingEmployee Rewards & RecognitionGamification (badges and progress tracking)

AI & Automation9features

AI Supportinstant ai answers based on company sopsAI Assistant (ADP Assist)AI AssistantsAI Powered Security and Compliance ControlsPenetration TestingAutomation RulesAutomatic Process TranslationAI TranscriptionVideo-to-Text TranscriptionCreate, Design and Manage Workflows for Repetitive TasksMulti-location playbook synchronizationAI Content DraftingAI-Generated and Automated Content

Show 1 more

AI Knowledge BaseConversational Reference Documents

Mobile & Field Tools7features

Offline ModeOffline AccessTechnician Mobile AppMobile AppMobile Worker Access from One DeviceMobile Web App for Service ProvidersOn-the-go Mobile AccessAI Form Guidance AgentQR Code SystemScreen and Audio Recording

Scheduling & Dispatch4features

DispatchingMobile appWork OrdersProject monitoring and work recordsJob SearchOn-the-Job SearchProject Management

Customer Communication4features

Support SLA99.99% Uptime SLAAI ReceptionistAI-Powered SOP AssistantCall RecordingProcess recordingAI ConciergeAI-Powered Virtual Expert (Howie)

Compliance & Safety4features

AICPA SOC 2 Type 1 and Type 2 CertificationsSOC 2 ComplianceCode Compliance ReportingReporting & Compliance DocumentationAudits And ComplianceCompliance Reporting and DocumentationCode Enforcement TrackingCompliance management

CRM & Sales3features

Franchise ManagementFranchise ManagementSales Template LibraryPre-Built Template LibraryMarketing Toolsmulti-location standardization

Reporting & Analytics2features

ReportingCompliance ReportingGoal Trackingbadges and goals tracking

Equipment & Asset Management1feature

Asset ManagementSOP Management

Pricing

Model: Subscription
Starting at: Contact for pricing
Notes: Enterprise SaaS for restoration/construction companies. No public pricing — demo required. Website at tryknowhow.com. RIA members get exclusive pricing. Primarily targets restoration industry, NOT specifically HVAC training.