LiveChat
by LiveChat
The live chat software that gets the job done
Highlights
Media
www.livechat.com
About This Product
AI live chat software for business, designed for B2B SaaS companies.
Capabilities
How this product is delivered and what's included out of the box.
- Mobile app
- Not available
- Free trial
- No
- Free tier
- No
- Public API
- No
- Deployment
- Cloud
FSH Score Breakdown
Ease of Use 5.0
Features 6.1
Support 5.0
Value 5.0
Integrations 7.0
AI Capabilities 1.5
Customer Reviews
Features
39 features confirmed across
7categories· Showing confirmed capabilities only
AI & Automation11features
AI SupportAI CopilotAI Agents for Engagement, Qualification, and ConversionAI Automation SummaryAI Email AssistantCopilot AI assistantAI Powered Product Ranking and RecommendationsAutomation RulesWorkflow AutomationNo-Code Bot BuilderAI Assistant (ADP Assist)
Show 3 more
AI Generated Response DraftsAI InsightsAI TranscriptionChat summary
Customer Communication10features
Automated Omnichannel DistributionCall SurveysChat EngagementChat Window CustomizationApple Messages for BusinessChat AppsChat FeatureMessaging Channels Support
Show 2 more
Whatsapp IntegrationSMS MessagingPre-set messages
Reporting & Analytics5features
ReportingAnalyticsChat satisfactionWeekly Chat SummariesOn-Demand ReportingGoal TrackingAchieved goals
CRM & Sales5features
Ad Performance And ROAS TrackingWebsite Visitor TrackingMarketing ToolsTag suggestionsSales AutomationChat engagementLead ManagementProduct recommendations
Platform & Customization5features
AI Text Rewriting And TranslationAnalytics APIIntegrations MarketplaceThird-Party IntegrationApp MarketplaceUnit ConversionCampaign conversion
Technician Management2features
Overtime Prediction And ManagementAgent ScorecardsAgent performance
Scheduling & Dispatch1feature
Service Level Agreements (SLAs)
Integrations 25 across 6 categories
Marketing 6
ActiveCampaign
ActiveCampaign
Facebook
Facebook Messenger
Google Analytics
Google Analytics
Instagram
Mailchimp
Mailchimp
Mixpanel
Mixpanel
eCommerce 6
BigCommerce
BigCommerce
Shopify
Shopify
Squarespace
Squarespace
Webflow
Webflow
Wix
Wix
WordPress
WordPress
CRM 5
HelpDesk
HubSpot
HubSpot
Pipedrive
Pipedrive
Salesforce
Salesforce
Zendesk
Zendesk
Communication 5
Apple Messages for Business
Telegram
Twilio
WhatsApp
WhatsApp Business
Zoho Assist
Zoho Assist
Productivity 2
Calendly
Calendly
Dropbox
Dropbox
Data & Automation 1
WHMCS
Pricing
- Model
- Custom
- Starting at
- Contact for pricing