Modern
by Modern
Transforming Dealer Service with Real-Time Engagement
Highlights
Media
modernis.com
About This Product
Modern by Modern is a software solution designed to transform dealer service operations through real-time engagement capabilities. The platform serves HVAC dealers by providing core functionalities including document management, work order processing, SMS messaging, and third-party system integration. It utilizes a custom pricing model rather than a standardized tiered structure.
Capabilities
How this product is delivered and what's included out of the box.
- Mobile app
- Not available
- Free trial
- No
- Free tier
- No
- Public API
- No
- Deployment
- Cloud
FSH Score Breakdown
Ease of Use 5.0
Features 3.4
Support 5.0
Value 5.0
Integrations 6.0
AI Capabilities 1.5
Customer Reviews
Features
23 features confirmed across
10categories· Showing confirmed capabilities only
Customer Communication5features
NotificationsAutomated customer communicationSMS MessagingTwo-way textingJob Sharing with CustomersTwo-Way SMS/MMS Messaging Sync with CRMIn-App Messaging and Photo SharingPhoto and video sharing with customers
Mobile & Field Tools5features
Digital SignaturesRepair order uploads and customer approvalsImage And Video Upload For Problem SolvingPhoto markups and video uploadsLink Notes And Photos To Customers, Sites, Work Orders, Or EquipmentPhoto and video sharingIn-App Camera and Photo MarkupJob Address Management and Signature Capture
Platform & Customization4features
Audit TrailCMS Data IntegrationDocument ManagementPhoto markups and video uploadsThird-Party IntegrationDMS integration for repair order data
Estimating & Quoting2features
Quoting & EstimatesDigital estimatesEstimates with Online Approvals
Equipment & Asset Management2features
Equipment Repair HistoryRefrigerant Charge And Service History Tracking
Scheduling & Dispatch1feature
Work OrdersRepair order uploads and customer approvals
Invoicing & Payments1feature
Payment ProcessingPayment collection
CRM & Sales1feature
Image And Video Sharing
Accounting Integration1feature
Accounting IntegrationDMS integration for repair order data sync
Compliance & Safety1feature
AuditsDigital inspections
Integrations 3 across 3 categories
CRM 1
The Daniel Group ExperienceConnect
Data & Automation 1
TARGIT Decision Suite
Industry-Specific 1
Epicor Prelude
Pricing
- Model
- Custom
- Starting at
- Contact for pricing