Navigator
by Navigator
Highlights
Media
No podcast episodes discussing or reviewing 'Navigator by Navigator' as an HVAC operations product were found in the provided evidence.
About This Product
FSM Navigator is a field service management platform built for HVAC, plumbing, electrical, and trade businesses to handle dispatch, scheduling, invoicing, and mobile operations.
Capabilities
How this product is delivered and what's included out of the box.
- Mobile app
- Not available
- Free trial
- No
- Free tier
- No
- Public API
- No
- Deployment
- Cloud
FSH Score Breakdown
Ease of Use 6.0
Features 7.0
Support 5.0
Value 4.0
Integrations 7.0
AI Capabilities 1.5
Customer Reviews
Features
71 features confirmed across
13categories· Showing confirmed capabilities only
Platform & Customization17features
Role-Based Access ControlRole-Based Access ControlScheduling And Dispatch IntegrationJob scheduling & dispatchDesktop AppDigital Workflow StandardizationTwo-Factor AuthenticationMulti-factor authenticationMulti-Tenant ArchitectureVirus Scanning on File UploadsData Tagging
Show 9 more
Multi-Department Workflow ConfigurationVersion ControlAutomated Document Review WorkflowsCentralized Data and DocumentsData GovernanceFilter and Search DocumentsIn-Content CommentingVisual Drag-and-Drop Integration EditorVisual Workflow Diagramming
Scheduling & Dispatch14features
SchedulingJob SchedulingWork OrdersOnline Service RequestsDispatchingSmart Auto-AssignmentAdaptive Capacity ManagementAssignment ManagementAuto Filtering Change Request Project SelectionConflict Detection in SchedulingDaily Schedule Visibility
Show 6 more
Job History AccessReal Time Job Status Updates and NotificationsReal Time Notifications for Schedule ChangesSLA-Based Priority DispatchSmart Job Matching by Location, Skill, and AvailabilityRoute Optimization Tools
AI & Automation7features
Automation RulesWorkflowAI Driven TroubleshootingGuided troubleshootingAI AssistantsAI Service HistoryAI SupportNavi AI assistantAI Follow-Up TasksCreate, Design and Manage Workflows for Repetitive Tasks
Customer Communication6features
Client PortalCustomer PortalNotificationsPush notificationsCall RoutingOne-Click Service RequestSMS MessagingIn-app chatCustomer Service Portal
Fleet & GPS Management5features
GPS TrackingGPS TrackingCommercial NavigationEnd-of-Shift Home Base RoutingFleet Maintenance and Utilization ManagementMileage TrackingROI mileage tracking
Reporting & Analytics5features
KPI DashboardsContinuous Actionable IntelligenceCentralized DashboardLive board visibilityAutomated Dashboards and System Status ReportsKPI Tracking and Reporting Guidance
Mobile & Field Tools5features
Offline ModeOffline ModeImage Capture And TaggingPhoto captureDigital Field Data Capture with Date, Time, and Username StampsForm ManagementTechnician Mobile App
Technician Management3features
Time TrackingTime TrackingAutomated Matching Based on Skills and CertificationsOvertime Risk Detection
CRM & Sales3features
CRMCustomer database managementAI Lead AssignmentSmart auto-assignmentLead to Cash Workflow
Invoicing & Payments2features
InvoicingMobile InvoicingOnline Account Management for Payments and Statements
Compliance & Safety2features
Data EncryptionRisk Management
Inventory Management1feature
Inventory ManagementInventory Tracking
Equipment & Asset Management1feature
Asset ManagementEnterprise Asset Management
Integrations 2 across 2 categories
Accounting 1
QuickBooks Online
QuickBooks Online
Payment Processing 1
Stripe
Stripe
Pricing
- Model
- Quote Only
- Starting at
- Contact for pricing