Oct8ne
by Oct8ne
Visual AI Conversational platform, WhatsApp Campaigns, Messaging and soon Email integration
Highlights
Media
The episode details how Intex doubled chat conversion rates specifically using the Oct8ne AI Agent.
About This Product
Oct8ne is a Visual AI Conversational platform for Shopify merchants that provides live chat, AI assistants, and visual support with an integrated product catalog to showcase items on websites and messaging channels like WhatsApp, Facebook Messenger, and Instagram.
Capabilities
How this product is delivered and what's included out of the box.
- Mobile app
- Not available
- Free trial
- No
- Free tier
- No
- Public API
- No
- Deployment
- Cloud
FSH Score Breakdown
Ease of Use 6.0
Features 8.0
Support 5.0
Value 6.5
Integrations 8.0
AI Capabilities 1.5
Customer Reviews
Features
156 features confirmed across
16categories· Showing confirmed capabilities only
Customer Communication40features
AI Chat ReceptionistLive ChatAI ConciergeProactive ChatAI ReceptionistChatbotCall RoutingAutomated RoutingCustomer SupportVideo SupportEmail IntegrationEmail ManagementFAQ AutomationFAQ automationNotificationsAlerts/Notifications
Show 32 more
Screen SharingScreen sharingSMS MessagingCanned ResponsesCall Transfers and ExtensionsAgent transferChat ManagementCentralized Multi-Channel CommunicationMulti-Channel CommunicationBatch CommunicationsBlacklist ManagementChat FeatureChat Window CustomizationFacebook Messenger IntegrationInstagram Integration with Product CatalogMessaging TemplatesOn-Demand CommunicationsScreen And File SharingUnified App for Calls, Video, Messaging, SMS, and FaxWhatsApp Bulk CampaignsIn-App, Email, and SMS AlertsIncoming chat alertsVisitor MonitoringVisitor monitoringChat EngagementIncoming chat alertsMessage PersonalizationPersonalizationVideo ConferencingVideo callMessaging Channels SupportVisual support across messaging channelsChat SupportMobile chat supportAgent Collision DetectionAssign, Transfer, and ReferralChat AppsWeb & Messaging channelsAvailability Status (BLF)Detect agent availabilityCSAT SurveysShortcuts (Text Templates)Survey ManagementWhatsapp IntegrationWhatsApp Business API IntegrationChat and Email Support
Platform & Customization26features
AI Text Rewriting And TranslationLanguage DetectionAutocomplete SuggestionsQuery SuggestionsCustom API AccessCustom integrationsCustom BrandingCustomizable BrandingCustom Scripting SupportCustom developmentCustom TemplatesTemplate ManagementData ExportLead exportDepartmentsDepartments
Show 18 more
Document ManagementFile SharingMulti-Language SupportMulti-languageSingle Sign-OnSingle Sign OnSupport Ticket ManagementSupport Ticket ManagementTeam CollaborationCollaboration ToolsThird-Party IntegrationThird-Party IntegrationsCode and No-Code Business LogicCustom Integrations via WebhooksMaps IntegrationStaff Member Invitation and Permission ManagementActivity FeedContent Management System (CMS)Filter and Search DocumentsNear Real-Time Access to Critical InformationMulti-Industry SupportMulti-domain supportCustom Software ProgrammingCustom DevelopmentData ImportCSV/XML catalog uploadSingle-Line Code Installation
AI & Automation23features
AI Agent BuilderNatural Language ProcessingAI Review ResponsesAutomated ResponsesAI SupportVisual supportAI TranscriptionSpeech RecognitionAutomatic AI RepliesAuto-RespondersAutomation RulesAutomationChatbot ModulesChatbot modulesIntent RecognitionIntent Recognition
Show 15 more
Sentiment AnalysisSentiment AnalysisAI Powered Product Ranking and RecommendationsSend visitor to product pageMachine LearningAI/Machine LearningNo-Code Bot BuilderPre-Configured BotAI Agents for Engagement, Qualification, and ConversionAI Agents for SalesAI Chatbot AssistantAI Powered Video Call AnalysisAI Pricing and Up-Sell RecognitionChat with ImagesNeural Text to SpeechAI Follow-Up TasksProduct Solution RecommendationsShow and Recommend Products and ServicesAI Email AssistantSend personalized emailAnomaly DetectionError detector
CRM & Sales19features
CRMCRM integrationAI Lead ScreeningLead QualificationAutomated Customer Touchpoints And SequencesFeedback ManagementLead ManagementLead CaptureMarketing ToolsGeotargetingAd Platform IntegrationFacebook Messenger IntegrationAutomated Social Media PostingInstagram integrationImage And Video SharingBi-directional image and file sharing
Show 11 more
Interaction HistoryInteraction HistoryA/B TestingAdvanced Audience SegmentationAutomated Multi-Channel Campaign ExecutionMarketing SegmentationSales Forecasting and Performance ManagementWebsite Visitor TrackingEmbeddable CalculatorsCode-free DevelopmentConversion Optimization Booking FormIntegrated Marketing CampaignsSocial Selling via Facebook, Instagram, WhatsApp, and Telegram
Reporting & Analytics8features
AnalyticsPredictive segmentationReportingReporting & StatisticsAI Agent Usage DashboardData History ViewVisitor InsightsReal-Time Supervision DashboardsSupervisor mode in real timeConversion and Response Time MetricsCSAT Scoring
Mobile & Field Tools8features
Offline ModeOffline FormAI Form Guidance AgentContextual GuidanceTechnician Mobile AppMobile AccessImage UploadMobile Worker Access from One DeviceReal Time Mobile AlertsDigital FormsMultiple answersLink To Past VisitsViewed product history
Technician Management8features
Agent ScorecardsAgent performance trackingInternal Employee CommunicationOn-Demand CommunicationsLive Video SupportCoviewerEmployee SurveysSurveys & FeedbackReal-Time Supervisor SupportTraining CoursesInteractive ContentAutomated Work SummariesCall Monitoring & CoachingSupervisor mode in real time
Inventory Management6features
Purchase OrdersOrder TrackingParts DatabaseIntegrated product catalogReal Time Product Catalog AccessShare products in real-timeOrder History and Status TrackingPart List Search By Model And LocationCatalog Management
Compliance & Safety5features
GDPR ComplianceWCAG 2.1AA accessibility complianceIP BlockingAutomatic Logout After InactivityCode ComplianceWCAG 2.1AA complianceLeak TestingA/B tests
Equipment & Asset Management3features
AlertsMobile chat alertsEquipment SelectionConfigure optionsAHRI SearchProduct search by SKU
Training & Education3features
AI Content TranslationSelf-Paced LearningPractice Environment AccessAutomatic test environment
Scheduling & Dispatch2features
SchedulingCalendar integrationAutomated Booking TriggersCustom triggers
Invoicing & Payments2features
Cart And CheckoutAgent and customer able to add products to the cartPrice BookIntegrated Product Catalog
Estimating & Quoting1feature
Customer Facing Product Browsing and Estimates
Fleet & GPS Management1feature
GIS RoutingMaps integration
Certifications & Standards1feature
WCAG 2.1 AA Accessibility Compliance
Integrations 13 across 6 categories
eCommerce 5
Doofinder
Magento
Shopify
Shopify
Shopware
WooCommerce
WooCommerce
Marketing 3
Facebook
Facebook Messenger
Google Analytics
Google Analytics
Instagram Instagram
Communication 2
360dialog
360Dialog
WhatsApp WhatsApp
CRM 1
Freshdesk
Productivity 1
ChatGPT
ChatGPT
GPS & Fleet 1
Motive
Pricing
- Model
- Quote Only
- Starting at
- Contact for pricing