Oct8ne
by Oct8ne
Visual AI Conversational platform, WhatsApp Campaigns, Messaging and soon Email integration
Highlights
Media
The episode details how Intex doubled chat conversion rates specifically using the Oct8ne AI Agent.
About This Product
Oct8ne is a Visual AI Conversational platform for Shopify merchants that provides live chat, AI assistants, and visual support with an integrated product catalog to showcase items on websites and messaging channels like WhatsApp, Facebook Messenger, and Instagram.
Capabilities
How this product is delivered and what's included out of the box.
- Mobile app
- Not available
- Free trial
- No
- Free tier
- No
- Public API
- No
- Deployment
- Cloud
FSH Score Breakdown
Ease of Use 5.0
Features 9.0
Support 5.0
Value 6.5
Integrations 7.0
AI Capabilities 1.5
Customer Reviews
Features
154 features confirmed across
17categories· Showing confirmed capabilities only
Customer Communication38features
AI Chat ReceptionistLive ChatAI ReceptionistChatbotCentralized Multi-Channel CommunicationMulti-Channel CommunicationChat ManagementMessage PersonalizationNotificationsNotificationsSMS MessagingMessagingBatch Communications
Show 30 more
Blacklist ManagementCall Transfers and ExtensionsChat EngagementChat FeatureChat SupportChat Window CustomizationCustomer SupportFacebook Messenger IntegrationFAQ AutomationIn-App, Email, and SMS AlertsInstagram Integration with Product CatalogMessaging Channels SupportMessaging TemplatesOn-Demand CommunicationsScreen And File SharingScreen SharingScreen SharingUnified App for Calls, Video, Messaging, SMS, and FaxVisitor MonitoringWhatsApp Bulk CampaignsWhatsapp IntegrationAI ConciergeBot always active / only when no agents are connectedCall RoutingTransfer customers to another agentAgent Collision DetectionAssign, Transfer, and ReferralCSAT SurveysShortcuts (Text Templates)Survey ManagementVideo ConferencingScreen sharingEmail IntegrationWeb or Messaging channelsChat and Email Support
Platform & Customization25features
Custom BrandingCustomizable BrandingData ExportLead exportMulti-Language SupportMulti-languageAI Text Rewriting And TranslationLanguage DetectionCustom API AccessAPIDocument ManagementDocument StorageThird-Party IntegrationThird-party integrationsAutocomplete SuggestionsQuery Suggestions
Show 17 more
Code and No-Code Business LogicCustom Integrations via WebhooksCustom Scripting SupportMaps IntegrationMulti-Industry SupportSingle Sign-OnSingle Sign OnSupport Ticket ManagementSupport Ticket ManagementTeam CollaborationCollaboration ToolsStaff Member Invitation and Permission ManagementActivity FeedContent Management System (CMS)Filter and Search DocumentsNear Real-Time Access to Critical InformationData ImportCSV/XML catalog uploadAudit TrailConversation historySingle-Line Code InstallationCustom TemplatesPre-built bots
AI & Automation23features
Automation RulesAutomationAI Agent BuilderNatural Language ProcessingAI SupportAI AssistantMachine LearningAI/Machine LearningNo-Code Bot BuilderPre-Configured BotAI Agents for Engagement, Qualification, and ConversionAI Agents for SalesAI Chatbot Assistant
Show 15 more
AI Email AssistantAI Powered Product Ranking and RecommendationsAI Powered Video Call AnalysisAI Pricing and Up-Sell RecognitionChat with ImagesChatbot ModulesIntent RecognitionIntent RecognitionNeural Text to SpeechProduct Solution RecommendationsSentiment AnalysisSentiment AnalysisAI Review ResponsesAutomated responsesAI TranscriptionSend automatic transcriptionAI Automation SummaryAI Follow-Up TasksAutomatic AI Replies
CRM & Sales16features
CRMCRM integrationInteraction HistoryTranscripts/Chat HistoryLead ManagementLead captureA/B TestingAdvanced Audience SegmentationAI Lead ScreeningLead QualificationAutomated Customer Touchpoints And SequencesFeedback ManagementAutomated Multi-Channel Campaign Execution
Show 8 more
Image And Video SharingMarketing SegmentationSales Forecasting and Performance ManagementWebsite Visitor TrackingMarketing ToolsSegment, customize, and automate sendsConversion Optimization Booking FormIntegrated Marketing CampaignsSocial Selling via Facebook, Instagram, WhatsApp, and Telegram
Reporting & Analytics8features
AnalyticsPredictive segmentationReportingProducts statisticsAI Agent Usage DashboardData History ViewVisitor InsightsNet Promoter Score (NPS) TrackingCustomer satisfaction surveysConversion and Response Time MetricsCSAT Scoring
Mobile & Field Tools8features
Offline ModeOffline formAI Form Guidance AgentContextual GuidanceTechnician Mobile AppMobile AccessImage UploadMobile Worker Access from One DeviceReal Time Mobile AlertsDigital FormsMultiple answersLabel Generation
Technician Management8features
Employee SurveysSurveys & FeedbackReal-Time Supervisor SupportInternal Employee CommunicationReal-time chatLive Video SupportCoviewerTraining CoursesReal-time catalog synchronizationAutomated Work SummariesCall Monitoring & CoachingSupervisor mode in real timeAgent ScorecardsSales by agent tracking
Inventory Management7features
Purchase OrdersOrder statusOrder History and Status TrackingPart List Search By Model And LocationReal Time Product Catalog AccessCatalog ManagementParts DatabaseSupplier Catalog Integration
Equipment & Asset Management4features
AlertsReceive incoming chat alertsEquipment SelectionConfigure optionsRemote MonitoringSystem monitoringAHRI SearchData search
Compliance & Safety4features
IP BlockingAutomatic Logout After InactivityCode ComplianceWCAG 2.1AA complianceLeak Detection TrackingLanguage detection
Scheduling & Dispatch3features
SchedulingCalendar integrationWork OrdersTicketingAutomated Booking Triggers
Training & Education3features
AI Content TranslationSelf-Paced LearningMobile-Friendly LearningMobile Access
Invoicing & Payments2features
Cart And CheckoutPrice BookIntegrated Product Catalog
Fleet & GPS Management2features
GPS TrackingGeolocationGIS RoutingMaps integration
Estimating & Quoting1feature
Customer Facing Product Browsing and Estimates
Accounting Integration1feature
Job CostingOmnichannel
Certifications & Standards1feature
WCAG 2.1 AA Accessibility Compliance
Integrations 13 across 6 categories
eCommerce 5
Doofinder
Magento
Shopify
Shopify
Shopware
WooCommerce
WooCommerce
Marketing 3
Facebook
Facebook Messenger
Google Analytics
Google Analytics
Instagram Instagram
Communication 2
360dialog
360Dialog
WhatsApp WhatsApp
CRM 1
Freshdesk
Productivity 1
ChatGPT
ChatGPT
GPS & Fleet 1
Motive
Pricing
- Model
- Quote Only
- Starting at
- Contact for pricing