by Ooma Inc.
Last updated Mar 29, 2026 · 1 revision
Ranked #1 for small business VoIP for 12 consecutive years (PC Mag); offers 40-76% savings vs traditional phone service.
Essentials plan $19.95/user/month, Pro $24.95/user/month, Pro Plus higher. Three service tiers with 50+ business features in base plan. Includes videoconferencing, hot desking, and Salesforce integration on higher tiers. Annual ROI clear for 15-person HVAC crew (saves $11k+/year).
How this product is delivered and what's included out of the box.
Each statement below was extracted directly from the vendor's privacy policy or terms of service. Click "source" to read it in context.
"We may disclose your Personal Information to third parties for targeted advertising, including social media platforms, third-party advertising networks, and other parties that assist us in serving and optimizing our advertisements."
"You may also have the right to access this Personal Information in a portable format."
Primary policy document: https://ooma.com/privacy-policy
“Ooma is ok, vonage customer service is terrible and ringcentral is expensive AF.”
“Ooma Office generally costs less than RingEX and Unite. However, those services provide extra features for the money and are more lenient with participant limits.”
“While RingCentral is a familiar face in the VoIP landscape, it may be too pricey for many small businesses. If you don’t have the budget for it, consider another Ooma alternative.”
“Ooma Office vs RingCentral”
“In terms of call management features, RingCentral blows Ooma out of the water. It even supports desk phones if you can't quite give them up yet. But Ooma doesn't make you feel as forced to upgrade as RingCentral.”
“Have you kept Vonage? I have the same plan as you and am now deciding whether I want to move to Ooma. $80 upfront and then in my area the "free" plan paying taxes and fees is $7, plus $40 to port my old number, so I'm looking at 13 months to start coming out ahead of staying with Vonage.”
“What makes Vonage a good alternative to Ooma?”
“Ooma Office is tailored to small businesses looking for Vonage alternatives that implement a hybrid work approach, look for simple call center capabilities, and want to integrate their business communication with their CRM.”
“Like Ooma, Vonage is a legacy VoIP provider serving both small businesses and residential homeowners.”
“Compared with alternatives like Nextiva, which lean more toward enterprise-level complexity, Ooma gives small businesses exactly what they need—professional-grade tools that don’t get in the way.”
“Pricing-wise, Nextiva compares is a bit cheaper than Ooma for a similar feature set.”
“See how Nextiva and Ooma compare by checking out our”
“Something we liked about Nextiva was its updated user interface. Ooma Office was pretty outdated from the get-go, but Nextiva made it easier for us to navigate during our free trial.”
