Skip to main content

Phone.com

by Phone.com Inc.

Last updated Mar 29, 2026 · 1 revision

Affordable, HIPAA-compliant VoIP with 50+ features and flexible plans for small contractor businesses.

Media

About This Product

Phone.com delivers an affordable cloud phone system with over 50 business features including virtual receptionist, call routing, video conferencing, and SMS. HIPAA-compliant and built for remote teams, it supports contractors who need professional call handling at a fraction of traditional phone line costs.

Capabilities

How this product is delivered and what's included out of the box.

Mobile app
Available
Free trial
No
Free tier
No
Public API
Yes
Deployment
Cloud

FSH Score Breakdown

Ease of Use
6.0
Features
6.6
Support
5.0
Value
5.5
Integrations
8.0
AI Capabilities
1.5

Customer Reviews

Features

64 features confirmed across 12categories· Showing confirmed capabilities only

Customer Communication34features

Fax InboundMissed Calls And Voicemails Email NotificationsAI Chat Receptionistvirtual receptionistsAuto DialerClick To DialBlacklist ManagementCall BlockingCall RecordingCall forwardingClient PortalAddress BookCustomer Support24x7 phone or chat support
Show 26 more
Dedicated Phone NumberGlobal numbersE911 Supporte911Team MessagingTeam MessagingMobile Second LineCall Flow AutomationEmail IntegrationOmni-Channel InboxPresence IndicatorsChat and Email Support24/7 phone and chat supportBring Your Own NumbersCall ScreeningCascade RingSimultaneous RingMulti-Line Phone ManagementSMS MessagingCustomers with our Plus and Pro plans can also register to send text messagesVideo ConferencingPremium features are included for Plus and Pro usersCarrier Calling For Mobile SoftphoneWi-Fi CallingIndividual Voicemail InboxesVisual Voicemail24/7/365 CoverageExpert SupportAI ReceptionistPremium features are included for Plus and Pro usersFax Outboundoutbound faxingUnified App for Calls, Video, Messaging, SMS, and FaxUnified VoicemailToll-Free NumberToll-free numbersCall Queue ManagementCall BlockingCustom IVRsMenusAutomated Contact CenterAutomated contact centerUnified Messaging InboxUnified messaging customizationVoicemail and Call Logs AccessVoicemail reading

Platform & Customization8features

Document ManagementFile SharingCustom BrandingThird-Party IntegrationTwo-Factor AuthenticationAccount authentication configuration via APICustom API AccessJSON-based REST APIOnline Account ManagementOnline account and call managementOperational ToolsOnline management & administrationSingle Sign-Onaccount authentication configuration

Technician Management5features

Business Account DashboardAccount ManagementCall Monitoring & CoachingCall RecordingHR Data Integration with External SystemsApplication IntegrationLive Video SupportPremium features are included for Plus and Pro usersTechnician Coachingvideo conferencing

CRM & Sales4features

CRMCRM IntegrationAI Lead ScreeningCall ScreeningContractor DirectoryAutomated CRM LoggingAutomated call logging to CRM

AI & Automation4features

AI TranscriptionVoicemail transcriptionAI Review ResponsesAuto-ReplyAI SupportAI Call AssistantAI Email AssistantProfessional live receptionist service

Reporting & Analytics3features

AnalyticsCall AnalyticsReportingCall ReportingCall TrackingGeo-call tracking

Hardware Features1feature

Smart Home IntegrationFollow Me

Scheduling & Dispatch1feature

Scheduling

Mobile & Field Tools1feature

Technician Mobile AppMobile App

Equipment & Asset Management1feature

AlertsBulk text and phone alerts

Compliance & Safety1feature

Data EncryptionSecure and encrypted communications

Training & Education1feature

Business Management & OperationsBusiness SMS

Integrations 20 across 7 categories

CRM 9
Attio

Attio

Folk

Folk

HubSpot

HubSpot

Odoo

Odoo

Pipedrive

Pipedrive

Salesforce

Salesforce

Sellsy

Sellsy

Streak

Streak

Zoho CRM

Zoho CRM

Productivity 4
Claap

Claap

Google Contacts

Google Contacts

Google Sheets

Google Sheets

Notion

Notion

Data & Automation 3
Make

Make

Zapier

Zapier

Zoho Flow

Zoho Flow

Accounting 1
QuickBooks Online

QuickBooks

Communication 1
Intercom

Intercom

Marketing 1
Apollo.io

Apollo

eCommerce 1
Shopify

Shopify

Pricing

Model
Per User
Starting at
$18/mo
Notes
Basic $22.50/user/month (annual) or $27/month (monthly). Pro $33.33/user/month (annual) or $40/month (monthly). Advanced plan available for larger teams. 17% savings with annual billing. Includes voice, messaging, video, fax.

Related Products 2 across 1 category

Alternatives & Competitors

RingCentral Office Evidence-backed Good
RingCentral Inc. Good match
Why these are related — sources 3
  • reddit

    “Phone.com v RingCentral?”

  • getvoip.com

    “RingCentral’s RingEX plan includes messaging, video, and phone–plus fax and SMS texting. RingEX is highly customizable with over 250 app integrations, while Phone.com has an extremely limited list of CRM integrations.”

  • ringcentral.com

    “Phone.com vs RingCentral”

Vonage Business Communications Evidence-backed Good
Vonage Group Holdings Good match
Why these are related — sources 3
  • getvoip.com

    “While Phone.com has a video participant limit of 100 in its top-tiered pricing plan, Vonage allows users to host video meetings with up to 200 participants in most plans–all on mobile and desktop apps.”

  • dialpad.com

    “The pricing is comparable, and Vonage does offer some of the unified communications functionalities that Phone.com doesn’t give you, like team messaging (which you get on the basic plan) and CRM integrations (which you have to go up to the more expensive plans for).”

  • nextiva.com

    “Phone.com is another competitor to Vonage, offering a cloud-based business phone system.”