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Phone.com

by Phone.com Inc.

Last updated Mar 29, 2026 · 1 revision

Affordable, HIPAA-compliant VoIP with 50+ features and flexible plans for small contractor businesses.

Media

About This Product

Phone.com delivers an affordable cloud phone system with over 50 business features including virtual receptionist, call routing, video conferencing, and SMS. HIPAA-compliant and built for remote teams, it supports contractors who need professional call handling at a fraction of traditional phone line costs.

Capabilities

How this product is delivered and what's included out of the box.

Mobile app
Available
Free trial
No
Free tier
No
Public API
Yes
Deployment
Cloud

FSH Score Breakdown

Ease of Use
6.0
Features
6.5
Support
5.0
Value
5.5
Integrations
8.0
AI Capabilities
1.5

Customer Reviews

Features

48 features confirmed across 9categories· Showing confirmed capabilities only

Customer Communication27features

SMS MessagingSMS messagingVoIP Phone Systemnumber portingFax InboundFax OutboundMissed Calls And Voicemails Email NotificationsAI ReceptionistAI ReceptionistAuto DialerClick To DialCall RecordingCall forwarding
Show 19 more
NotificationsDo Not DisturbVideo ConferencingVideo ConferencingMobile Second LineEmail IntegrationFaxAutomated Contact CenterBlacklist ManagementBring Your Own NumbersCall ScreeningCascade RingSimultaneous RingCustomer SupportDedicated Phone NumberE911 SupportMulti-Line Phone ManagementUnified Messaging InboxVoicemail and Call Logs AccessCarrier Calling For Mobile SoftphoneCall RoutingCascade RingCall Flow Automationautomated contact center

Platform & Customization6features

Custom BrandingThird-Party IntegrationOnline Account ManagementTwo-Factor AuthenticationMulti-Device SupportMulti-Language SupportMulti-device support

Reporting & Analytics3features

AnalyticsCall AnalyticsReportingCall ReportingCall Trackinggeo-call tracking

Technician Management3features

Call Monitoring & CoachingCall RecordingLive Video SupportPremium features are included for Plus and Pro usersTechnician Coachingvideo conferencing

CRM & Sales3features

CRMCRM IntegrationAI Lead ScreeningCall ScreeningContractor Directory

Compliance & Safety2features

HIPAA ComplianceHIPAA ComplianceData Encryption

AI & Automation2features

AI TranscriptionVideo meeting transcriptionAI SupportAI Call Assistant

Hardware Features1feature

Smart Home IntegrationFollow Me

Scheduling & Dispatch1feature

Scheduling

Integrations 20 across 7 categories

CRM 9
Attio

Attio

Folk

Folk

HubSpot

HubSpot

Odoo

Odoo

Pipedrive

Pipedrive

Salesforce

Salesforce

Sellsy

Sellsy

Streak

Streak

Zoho CRM

Zoho CRM

Productivity 4
Claap

Claap

Google Contacts

Google Contacts

Google Sheets

Google Sheets

Notion

Notion

Data & Automation 3
Make

Make

Zapier

Zapier

Zoho Flow

Zoho Flow

Accounting 1
QuickBooks Online

QuickBooks

Communication 1
Intercom

Intercom

Marketing 1
Apollo.io

Apollo

eCommerce 1
Shopify

Shopify

Pricing

Model
Per User
Starting at
$18/mo
Notes
Basic $22.50/user/month (annual) or $27/month (monthly). Pro $33.33/user/month (annual) or $40/month (monthly). Advanced plan available for larger teams. 17% savings with annual billing. Includes voice, messaging, video, fax.
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