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Power Selling Pros

by Power Selling Pros

One-on-one CSR coaching using the contractor's own recorded calls twice monthly, targeting 85-90% booking rates through the Pattern for Excellence model.

Media

About This Product

Founded by Brigham Dickinson after he recognized that CSRs were the most underutilized revenue lever in home services. Uses the Pattern for Excellence model. Also offers Booked by PSP, an outbound call handling service. Partners with ACCA for contractor education. Has trained 1,400+ CSRs across North America. Overlaps with Software directory.

Capabilities

How this product is delivered and what's included out of the box.

Mobile app
Not available
Free trial
No
Free tier
No
Public API
No
Deployment
Cloud

Mentorship Details

Format
Virtual
Coaching Ratio
1-on-1
Meeting Frequency
Monthly
Target Revenue
$500K–1M
Members
1,400+ CSRs trained
Trades Served
HVAC Plumbing Electrical
Canada Accessible

FSH Score Breakdown

Ease of Use
5.0
Features
8.0
Support
8.0
Value
5.5
Integrations
5.5
AI Capabilities
1.5

Customer Reviews

Features

43 features confirmed across 10categories· Showing confirmed capabilities only

Training & Education16features

Self-Paced Online LearningVirtual TrainingLive Instructor-Led ClassesLIVE Group Kickoff TrainingOn-Demand Video LibraryTraining recordings for new hiresSales & Customer RelationsSales & Customer Relations1:1 TrainingBusiness Evaluation & Customized Training RoadmapCSR & Dispatcher TrainingExtensive Training Library
Show 8 more
Group Coaching SessionsLeadership TrainingLive In-Person or Remote Field TrainingOne on One Role PlaysLive Group TrainingLive Group Kickoff TrainingConflict Resolution TrainingConflict De-escalationEnergy Auditing & PerformanceCall Auditing1:1 Expert CoachingDedicated Coach Assignment

Technician Management9features

Technician CoachingDetailed coaching session notesOnboardingTraining recording for new hiresTraining CoursesLeadership DevelopmentCheck In360 Degree FeedbackCall Monitoring & CoachingCertification ManagementCall Handler CertificationPerformance FeedbackManager Progress Reviews
Show 1 more
Real Time Performance Feedback

Reporting & Analytics5features

ReportingMonthly Progress ReportsAnalyticsAI-enhanced performance trackingGoal TrackingKPI Tracking and Reporting GuidanceKPIs and Reporting

CRM & Sales4features

Ongoing Accountability and SupportBusiness ConsultingClub Membership Program1:1 Monthly MeetingsMonthly Progress Reviews

Customer Communication2features

Customer SupportNotificationsOutbound calling

Equipment & Asset Management2features

Air Quality MonitoringQuality Assurance MonitoringRemote MonitoringCall Monitoring

Platform & Customization2features

Third-Party IntegrationField Edge IntegrationSingle Sign-OnService Titan Integration

Invoicing & Payments1feature

Payment ProcessingMonthly Subscription

Compliance & Safety1feature

Building Code ComplianceTrust Building

AI & Automation1feature

AI Agent for Training Path Generation

Integrations 1 across 1 category

Field Service 1
ServiceTitan

Service Titan

Pricing

Subscription high confidence
Tier Monthly Annual Unit
2-Hour Virtual Training
Core booking fundamentals, call flow framework, objection handling basics, ideal for 1-3 CSRs
$2,500 -- flat
4-Hour Virtual Training
Advanced objection handling, tone and language mastery, role-plays, ideal for 4-8 CSRs
$5,000 -- flat
Full-Day In-Person Training
Master Trainer on-site, customized training, hands-on coaching, ideal for 8+ CSRs
$10,000 -- flat
Ongoing Monthly Coaching
Twice-monthly one-on-one coaching, personalized feedback, monthly manager check-ins, no contracts
$325 -- /CSR
Enterprise
Custom pricing for 5+ CSRs available upon request
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