Regal.ai
by Regal.ai
The only webinar that calls you back
Highlights
Media
www.regal.ai
About This Product
Regal.ai is an AI-powered contact center platform that orchestrates, improves, and manages customer interactions through AI agents (Phone, SMS, Chat, WebRTC) and human agents, featuring capabilities like AI Agent Builder, Journey Builder, and Conversation Intelligence.
Capabilities
How this product is delivered and what's included out of the box.
- Mobile app
- Not available
- Free trial
- No
- Free tier
- No
- Public API
- No
- Deployment
- Cloud
FSH Score Breakdown
Ease of Use 5.0
Features 6.0
Support 5.0
Value 5.0
Integrations 7.0
AI Capabilities 1.5
Customer Reviews
Features
24 features confirmed across
8categories· Showing confirmed capabilities only
Customer Communication8features
VoIP Phone SystemSpam RemediationIntelligent Spam Call ProtectionIntegrated Caller IDAutomated Status UpdatesAI Chat ReceptionistAI ReceptionistSMS AI AgentsCall RoutingBranded Caller IDAuto DialerSales Dialer
AI & Automation4features
AI SupportChat AI AgentsAI Agent BuilderAdvanced CopilotAI Agents for Sales
Reporting & Analytics3features
AnalyticsLive dashboardsReportingCall InsightsConversation Intelligence
CRM & Sales3features
CRMUnified Customer ProfileCustomer Journey BuilderA/B Testing
Technician Management2features
Call Monitoring & CoachingMonitoring & Quality AssuranceAutomated Quality Assurance
Platform & Customization2features
Flexible Data Schema for Custom Events and ProfilesReal-Time Sync of Field Data and Financial Data
Compliance & Safety1feature
Acoustic ModelingSimulations
Training & Education1feature
Simulation-Based Training
Integrations 2 across 1 category
Data & Automation 2
Segment
Zapier
Zapier
Pricing
- Model
- Custom
- Starting at
- Contact for pricing