Regal.ai
by Regal.ai
AI agent platform for building and managing voice, SMS, and chat agents that work alongside human teams.
Highlights
Media
www.regal.ai
About This Product
Regal.ai is an AI-powered contact center platform that orchestrates, improves, and manages customer interactions through AI agents (Phone, SMS, Chat, WebRTC) and human agents, featuring capabilities like AI Agent Builder, Journey Builder, and Conversation Intelligence.
Capabilities
How this product is delivered and what's included out of the box.
- Mobile app
- Not available
- Free trial
- No
- Free tier
- No
- Public API
- No
- Deployment
- Cloud
FSH Score Breakdown
Ease of Use 5.0
Features 6.5
Support 5.0
Value 5.0
Integrations 7.0
AI Capabilities 1.5
Features
25 features confirmed across
8categories· Showing confirmed capabilities only
Customer Communication8features
Auto DialerSales DialerIntegrated Caller IDBranded Caller IDVoIP Phone SystemSpam RemediationAI ReceptionistPhone AI AgentsIntelligent Spam Call ProtectionAutomated Status UpdatesAI Chat ReceptionistCall RoutingBranded Caller ID
AI & Automation5features
Advanced CopilotRegal CopilotAI Agent BuilderAI Agent BuilderAI SupportUnified Agent DesktopAI AssistantsChat AI AgentsAI Agents for Sales
Reporting & Analytics3features
AnalyticsAnalytics & ReportingReportingCall InsightsConversation Intelligence
CRM & Sales3features
CRMUnified Customer ProfileCustomer Journey BuilderJourney BuilderA/B TestingA/B Testing
Technician Management2features
Automated Quality AssuranceMonitoring & Quality AssuranceCall Monitoring & CoachingMonitoring & Quality Assurance
Platform & Customization2features
Flexible Data Schema for Custom Events and ProfilesReal-Time Sync of Field Data and Financial Data
Compliance & Safety1feature
Acoustic ModelingSimulations
Training & Education1feature
Simulation-Based TrainingSimulations
Integrations 7 across 3 categories
Communication 4
Amazon Connect
AWS Connect
Five9
Five9
Genesys
Genesys
Twilio
Twilio
Data & Automation 2
Segment
Zapier
Zapier
CRM 1
HubSpot
HubSpot
Pricing
- Model
- Custom
- Starting at
- Contact for pricing