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RepairDesk

by RepairDesk

#1 Cloud-based Point of Sale Repair Shop Software and Unified Communication Ecosystem To Manage and Grow Your Repair Business.

Media

No podcast episodes discussing or reviewing the specific product 'RepairDesk' were found in the provided evidence from HVAC industry podcasts, Apple Podcasts, or Spotify.

About This Product

All-in-one repair shop management software and unified communication ecosystem designed for cell phone, computer, jewelry, and other repair businesses to manage operations, inventory, payments, and customer communications.

Capabilities

How this product is delivered and what's included out of the box.

Mobile app
Not available
Free trial
No
Free tier
No
Public API
No
Deployment
Cloud

FSH Score Breakdown

Ease of Use
5.0
Features
6.9
Support
5.0
Value
4.5
Integrations
7.0
AI Capabilities
1.5

Customer Reviews

Features

50 features confirmed across 12categories· Showing confirmed capabilities only

CRM & Sales10features

CRMCRMCustomer Loyalty ProgramLoyalty ProgramMarketing ToolsMarketingRatings And ReviewsReviews ManagementGoogle Business Profile ManagementGoogle My Business IntegrationMaintenance Agreement ManagerMembership PlansAd Platform IntegrationFacebook Business MessagesAutomated Review RequestsReview Automation By SMS
Show 2 more
Contractor and Vendor CollaborationReview Collection and Response Automation

Customer Communication8features

AI ReceptionistARIA AI ReceptionistAutomated Status UpdatesJob NotificationsMissed Call Text BackARIANotificationsSMS and Email NotificationOmni-Channel InboxUnified CommunicationSMS MessagingRepairDesk SMSVoIP Phone SystemPhone SystemFacebook Business Messages

Invoicing & Payments7features

InvoicingBilling & InvoicingPayment ProcessingIntegrated PaymentsContactless PaymentsContactless PaymentsGift Card ManagementGift CardsPoint of SalePoint of SaleStore CreditsStore CreditsConsumer FinancingPoint of Sale

Technician Management6features

Recruiting & StaffingEmployee ManagementGPS Check-insSelf Check-InIn-App Clock In/OutClock-In and Clock-OutCheck InSelf Check-InTime TrackingClock-In and Clock-OutOnboardingEmployee Management

Inventory Management5features

Inventory ManagementInventory ManagementPurchase OrdersPurchase Order ManagementDepot RepairMail-in RepairPart OrderingShipping Integration

AI & Automation4features

Automation RulesConfigurable sync triggersAI Review ResponsesReviews ManagementAI Assist for Voice/Text QueriesConnectAI Knowledge Base

Scheduling & Dispatch3features

Work OrdersWork Order ManagementSchedulingCalendar ManagementOnline BookingAppointment Scheduling

Reporting & Analytics2features

ReportingReportingAnalyticsReporting & Analytics

Platform & Customization2features

Multi-LocationMulti Location ManagementCustom FieldsCustom Forms

Estimating & Quoting1feature

Quoting & EstimatesQuotations

Mobile & Field Tools1feature

Digital SignaturesCustomer Facing Display

Compliance & Safety1feature

Warranty ClaimsWarranty Tracking

Integrations 23 across 8 categories

Industry-Specific 6
Injured Gadgets
M360 Diagnostics
Nexus Cellular
Parts4Cell
Phone LCD Parts
Reusely
Payment Processing 5
PayPal

PayPal

Payment Sense
Square
Stripe

Stripe

Tyro
Accounting 3
Avalara
QuickBooks Online

QuickBooks

Xero

Xero

Communication 3
Clickatell
SMS Broadcast
SMS Global

SMS Global

Marketing 2
Campaigner
Mailchimp

MailChimp

eCommerce 2
Shopify

Shopify

WooCommerce

WooCommerce

Productivity 1
Google Calendar

Google Calendar

Data & Automation 1
Zapier

Zapier

Pricing

Model
Quote Only
Starting at
Contact for pricing