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RepairDesk

by RepairDesk

Cloud-based point-of-sale and communication software for small and medium repair shops.

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About This Product

All-in-one repair shop management software and unified communication ecosystem designed for cell phone, computer, jewelry, and other repair businesses to manage operations, inventory, payments, and customer communications.

Capabilities

How this product is delivered and what's included out of the box.

Mobile app
Available
Free trial
Yes
Free tier
No
Public API
Yes
Deployment
Cloud

FSH Score Breakdown

Ease of Use
5.0
Features
6.9
Support
5.0
Value
4.5
Integrations
7.0
AI Capabilities
1.5

Features

50 features confirmed across 12categories· Showing confirmed capabilities only

CRM & Sales10features

CRMCRMCustomer Loyalty ProgramLoyalty ProgramMarketing ToolsMarketingRatings And ReviewsReviews ManagementGoogle Business Profile ManagementGoogle My Business IntegrationMaintenance Agreement ManagerMembership PlansAd Platform IntegrationFacebook Business MessagesAutomated Review RequestsReview Automation By SMS
Show 2 more
Contractor and Vendor CollaborationReview Collection and Response Automation

Customer Communication8features

AI ReceptionistARIA AI ReceptionistAutomated Status UpdatesJob NotificationsMissed Call Text BackARIANotificationsSMS and Email NotificationOmni-Channel InboxUnified CommunicationSMS MessagingRepairDesk SMSVoIP Phone SystemPhone SystemFacebook Business Messages

Invoicing & Payments7features

InvoicingBilling & InvoicingPayment ProcessingIntegrated PaymentsContactless PaymentsContactless PaymentsGift Card ManagementGift CardsPoint of SalePoint of SaleStore CreditsStore CreditsConsumer FinancingPoint of Sale

Technician Management6features

Recruiting & StaffingEmployee ManagementGPS Check-insSelf Check-InIn-App Clock In/OutClock-In and Clock-OutCheck InSelf Check-InTime TrackingClock-In and Clock-OutOnboardingEmployee Management

Inventory Management5features

Inventory ManagementInventory ManagementPurchase OrdersPurchase Order ManagementDepot RepairMail-in RepairPart OrderingShipping Integration

AI & Automation4features

Automation RulesConfigurable sync triggersAI Review ResponsesReviews ManagementAI Assist for Voice/Text QueriesConnectAI Knowledge Base

Scheduling & Dispatch3features

Work OrdersWork Order ManagementSchedulingCalendar ManagementOnline BookingAppointment Scheduling

Reporting & Analytics2features

ReportingReportingAnalyticsReporting & Analytics

Platform & Customization2features

Multi-LocationMulti Location ManagementCustom FieldsCustom Forms

Estimating & Quoting1feature

Quoting & EstimatesQuotations

Mobile & Field Tools1feature

Digital SignaturesCustomer Facing Display

Compliance & Safety1feature

Warranty ClaimsWarranty Tracking

Integrations 41 across 9 categories

Marketing 7
ActiveCampaign

ActiveCampaign

Brevo

Brevo

Campaigner
Facebook

Facebook Lead Ads

Google Ads

Google Ads

LeadConnector

LeadConnector

Mailchimp

MailChimp

Productivity 7
Acuity Scheduling

Acuity Scheduling

Google Calendar

Google Calendar

Google Contacts

Google Contacts

Google Sheets

Google Sheets

Gravity Forms

Gravity Forms

Setmore

Setmore Appointments

Trello

Trello

Industry-Specific 6
Injured Gadgets
M360 Diagnostics
Nexus Cellular
Parts4Cell
Phone LCD Parts
Reusely
Payment Processing 5
PayPal

PayPal

Payment Sense
Square
Stripe

Stripe

Tyro
Communication 5
3CX

3CX

Clickatell
SMS Broadcast
SMS Global

SMS Global

Slack

Slack

eCommerce 4
ShipStation

ShipStation

Shopify

Shopify

Squarespace

Squarespace Forms

WooCommerce

WooCommerce

Accounting 3
Avalara
QuickBooks Online

QuickBooks

Xero

Xero

CRM 2
Freshdesk

Freshdesk

HubSpot

HubSpot

Data & Automation 2
Integrately

Integrately

Zapier

Zapier

Pricing

Model
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