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Rheem/Ruud Pro Partner Portal

by Rheem Manufacturing Company

Unified dealer platform for the Rheem and Ruud network

Highlights

Capabilities

Media

About This Product

Dealer portal for Rheem/Ruud HVAC contractors with equipment selection, VR-based training, reputation management, and tiered rewards. Rheem is the only manufacturer producing HVAC, water heating, and pool/spa heating, giving dealers the broadest product portfolio for cross-selling.

Capabilities

How this product is delivered and what's included out of the box.

Mobile app
Not available
Free trial
No
Free tier
Yes
Public API
No
Deployment
Cloud

FSH Score Breakdown

Ease of Use
7.0
Features
6.2
Support
6.0
Value
6.5
Integrations
7.0
AI Capabilities
1.5

Features

37 features confirmed across 11categories· Showing confirmed capabilities only

CRM & Sales10features

Dealer LocatorRetailer and distributor lookupContractor Locator ListingContractor Locator listingIncentive SearchFind rebate informationGoogle Business Profile ManagementOnline Ratings & Reviews ManagementCustomer Loyalty ProgramProClub Rewards ProgramMarketing ToolsSocial media marketing assetsPaid And Organic Social MediaSocial Media Content ProgramPartner DiscountsExclusive vendor partner discounts
Show 2 more
Ratings And ReviewsRatings & Reviews toolsAutomated Review RequestsReputation management via RepBooster

Equipment & Asset Management6features

Remote DiagnosticsDiagnose active alarmsRemote MonitoringMonitor operating parametersEquipment TroubleshootingFix It troubleshooting toolParts Cross ReferenceStep-by-step parts replacement guidanceQR Code Scanning for Product and Warranty InformationQR Code Scanning for product and warranty informationAHRI Database IntegrationAHRI certification confirmation

Mobile & Field Tools5features

Bluetooth Probe IntegrationBluetooth system setup and troubleshootingImage And Video Upload For TroubleshootingRealSupport augmented reality video troubleshootingLabel GenerationLead generationQR Code Customer LookupQuick Search with QR code and barcode scanningBluetooth PrintingBluetooth system setup

Technician Management4features

Live Video SupportLive video, voice, and on-screen drawingCertification ManagementAHRI certification lookupChecklistsView tech sheetsTraining CoursesIn-person training at Innovation Learning Centers and Rheem events

Platform & Customization3features

Document ManagementDownload manualsThird-Party Integrationecobee Smart Thermostat Lite supportCustom TemplatesCustomizable advertising templates

Customer Communication2features

Customer SupportLive chat supportHelp Desk ChatHelp desk chat

Inventory Management2features

Inventory ManagementSearch parts listsBarcode ScanningQR code and barcode scanning for product lookup

Training & Education2features

NATE Certification PrepAHRI certification and rebate researchOn-Demand Video LibraryAccess to Rheem training programs

Scheduling & Dispatch1feature

Online BookingOnline Appointment Booking

Invoicing & Payments1feature

Consumer FinancingResearch financing options

Compliance & Safety1feature

Warranty ClaimsWarranty status tracking and certificate sharing

Integrations 2 across 1 category

Industry-Specific 2
EcoNet

EcoNet Technology

ecobee

ecobee Smart Thermostat Lite

Pricing

Model
Free
Starting at
Free
Notes
Free for Rheem/Ruud Pro Partners. Includes marketing tools, training, and reputation management resources.

Related Products 2 across 1 category