Rheem/Ruud Pro Partner Portal
by Rheem Manufacturing Company
Unified dealer platform for the Rheem and Ruud network
Highlights
Capabilities
Media
www.rheem.com

About This Product
Dealer portal for Rheem/Ruud HVAC contractors with equipment selection, VR-based training, reputation management, and tiered rewards. Rheem is the only manufacturer producing HVAC, water heating, and pool/spa heating, giving dealers the broadest product portfolio for cross-selling.
Capabilities
How this product is delivered and what's included out of the box.
- Mobile app
- Not available
- Free trial
- No
- Free tier
- Yes
- Public API
- No
- Deployment
- Cloud
FSH Score Breakdown
Ease of Use 7.0
Features 6.2
Support 6.0
Value 6.5
Integrations 7.0
AI Capabilities 1.5
Features
37 features confirmed across
11categories· Showing confirmed capabilities only
CRM & Sales10features
Dealer LocatorRetailer and distributor lookupContractor Locator ListingContractor Locator listingIncentive SearchFind rebate informationGoogle Business Profile ManagementOnline Ratings & Reviews ManagementCustomer Loyalty ProgramProClub Rewards ProgramMarketing ToolsSocial media marketing assetsPaid And Organic Social MediaSocial Media Content ProgramPartner DiscountsExclusive vendor partner discounts
Show 2 more
Ratings And ReviewsRatings & Reviews toolsAutomated Review RequestsReputation management via RepBooster
Equipment & Asset Management6features
Remote DiagnosticsDiagnose active alarmsRemote MonitoringMonitor operating parametersEquipment TroubleshootingFix It troubleshooting toolParts Cross ReferenceStep-by-step parts replacement guidanceQR Code Scanning for Product and Warranty InformationQR Code Scanning for product and warranty informationAHRI Database IntegrationAHRI certification confirmation
Mobile & Field Tools5features
Bluetooth Probe IntegrationBluetooth system setup and troubleshootingImage And Video Upload For TroubleshootingRealSupport augmented reality video troubleshootingLabel GenerationLead generationQR Code Customer LookupQuick Search with QR code and barcode scanningBluetooth PrintingBluetooth system setup
Technician Management4features
Live Video SupportLive video, voice, and on-screen drawingCertification ManagementAHRI certification lookupChecklistsView tech sheetsTraining CoursesIn-person training at Innovation Learning Centers and Rheem events
Platform & Customization3features
Document ManagementDownload manualsThird-Party Integrationecobee Smart Thermostat Lite supportCustom TemplatesCustomizable advertising templates
Customer Communication2features
Customer SupportLive chat supportHelp Desk ChatHelp desk chat
Inventory Management2features
Inventory ManagementSearch parts listsBarcode ScanningQR code and barcode scanning for product lookup
Training & Education2features
NATE Certification PrepAHRI certification and rebate researchOn-Demand Video LibraryAccess to Rheem training programs
Scheduling & Dispatch1feature
Online BookingOnline Appointment Booking
Invoicing & Payments1feature
Consumer FinancingResearch financing options
Compliance & Safety1feature
Warranty ClaimsWarranty status tracking and certificate sharing
Integrations 2 across 1 category
Industry-Specific 2
EcoNet
EcoNet Technology
ecobee
ecobee Smart Thermostat Lite
Pricing
- Model
- Free
- Starting at
- Free
- Notes
- Free for Rheem/Ruud Pro Partners. Includes marketing tools, training, and reputation management resources.