Samsung SmartThings Pro HVAC
by Samsung Electronics
Last updated Mar 29, 2026 · 1 revision
AI-powered IoT platform for HVAC contractors to remotely manage, monitor, and optimize residential and commercial HVAC portfolios at scale.
6.6 - Good Subscription · Contact for pricing Free Trial Mobile App 19 Features
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About This Product
Samsung SmartThings Pro equips HVAC contractors and service organizations with an enterprise IoT solution for remote management across residential and commercial portfolios. Leverages Samsung's 400M+ user ecosystem with multi-site visibility, remote diagnostics, automated workflows, and energy-saving optimization. Basic and Advanced license tiers with features including Interactive View and multi-site management.
FSH Score Breakdown
Ease of Use 7.5
Features 6.5
Support 6.5
Value 7.0
Integrations 7.0
AI Capabilities 4.0
Customer Reviews
Features
19 features confirmed across
8categories· Showing confirmed capabilities only
Equipment & Asset Management6features
Air Quality MonitoringAir quality monitoringRemote MonitoringRemote device controlRemote DiagnosticsRemote diagnosticsEvent Setback ManagementFlex Pre-cooling/HeatingAsset Managementmulti-site managementAlertsSafety alerts
Platform & Customization5features
Custom API Accessenterprise api accessMulti-LocationMulti-site visibilityRole-Based Access ControlMulti-site managementThird-Party IntegrationThird-party system integrationData ExportExportable Reports
Reporting & Analytics2features
ReportingCustomized dashboardsAnalyticsMulti-site dashboard insights
Technician Management2features
Onboardingdevice onboarding application for installersChecklists3D Interactive Layout
Scheduling & Dispatch1feature
Work OrdersAdvanced ticketing functionality
Customer Communication1feature
NotificationsAlarm Notifications
Mobile & Field Tools1feature
AI Photo AnalysisAI Comfort Control
AI & Automation1feature
Automation RulesAutomation
Pricing
- Model
- Subscription
- Starting at
- Contact for pricing
- Notes
- SmartThings Pro uses a tiered licensing model with Basic and Advanced license types. Basic License includes remote control, schedule/rule-based automation, energy monitoring, AI energy mode, widget dashboard, operation status/reports, alert management, safety device settings, user management, basic alerts (SOS, fall, heart rate monitoring), and enterprise API. Advanced License adds logic editor automation, energy-saving solutions, multi-site management, interactive view, additional alerts (restricted zone, heat monitoring), task management, and zone management. Pricing is not publicly listed -- requires contacting Samsung sales via the 'Contact us' form. SmartThings Pro was launched at AHR 2026 as a B2B enterprise IoT solution for HVAC.
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