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Samsung SmartThings Pro HVAC

by Samsung Electronics

Last updated Mar 29, 2026 · 1 revision

AI-powered IoT platform for HVAC contractors to remotely manage, monitor, and optimize residential and commercial HVAC portfolios at scale.

Samsung SmartThings Pro HVAC - by Samsung Electronics - Remote Monitoring Platforms software - logo 6.6 Good See breakdown →

Highlights

70 Features1 Integration

Capabilities

Tiered Free TrialMobile App
Buy from Samsung Electronics Visit website

Media

www.samsung.com
Samsung SmartThings Pro HVAC - website image

About This Product

Samsung SmartThings Pro equips HVAC contractors and service organizations with an enterprise IoT solution for remote management across residential and commercial portfolios. Leverages Samsung's 400M+ user ecosystem with multi-site visibility, remote diagnostics, automated workflows, and energy-saving optimization. Basic and Advanced license tiers with features including Interactive View and multi-site management.

Capabilities

How this product is delivered and what's included out of the box.

Mobile app
Available
Free trial
Yes
Free tier
No
Public API
Yes
Deployment
Cloud

FSH Score Breakdown

Ease of Use
7.0
Features
8.0
Support
5.0
Value
6.0
Integrations
8.0
AI Capabilities
1.5

Features

70 features confirmed across 13categories· Showing confirmed capabilities only

Equipment & Asset Management24features

Alertssafety alertsAsset ManagementDevice onboarding applicationBAS AutomationHVAC automation systemsField Setting Value AdjustmentsField Setting Value (FSV) adjustmentsPre-Cooling/Pre-Heating AutomationPricing response controlRemote Device and Sensor MonitoringRemote monitoring and diagnosticsRemote DiagnosticsRemote diagnosticsRemote ManagementRemote management
Show 16 more
Air Quality MonitoringEnergy Management SystemRemote MonitoringReal-Time System AlertsReal-time alerts for system faults or performance anomaliesMulti-Site Performance OptimizationMulti-site visibility and managementData-Driven System and Building OptimizationEnergy optimization with routine-based controls and logic-driven automationAdvanced HVAC OperationsHigh-efficiency HVAC operationHVAC Cycle Data AccessLive HVAC cycle data accessCentralized Device ManagementDealer Remote AccessReal-Time System Updates and Smart AlertsRemote Device Management and CalibrationRemote management and monitoring of HVAC systemsEvent Setback ManagementFlex Pre-cooling/HeatingEquipment Maintenance TrackingIntegrated ticketing for maintenance tasksAI Appliance IdentificationBarcode scanning for model and serial number captureFault Code Detection And Notification

Reporting & Analytics10features

ReportingCustomized dashboardsAnalyticsCentralized DashboardUser friendly dashboardDynamic DashboardInfographic dashboardEnergy and Water Consumption TrackingEnergy usage tracking and optimizationEnergy Consumption ReportingEnergy analytics and reportsReal Time Operational Data Collection and AnalysisHVAC cycle data reviewAir Quality Trend Analytics
Show 2 more
Multi-Site DashboardNet Promoter Score (NPS) TrackingCentralized dashboards for multi-site monitoring

AI & Automation9features

AI Assisted Ticket Creation and ManagementAdvanced ticketing functionality for maintenance task managementAI Comfort ControlAI Comfort ControlAI Energy ModeAI Energy ModeAnomaly DetectionInefficiency detectionAutomation with Logic EditorAutomation with logic editorAutomation RulesAI Powered OptimizationAI-powered optimizationAI InsightsAI-driven insights
Show 1 more
AI HVAC OptimizationAI energy mode

Platform & Customization9features

3D Interactive Floor Plan View3D Interactive Floor Plan ViewAutomatic Routing of Field Content to Office WorkflowsAutomated operational workflowsData ExportExportable reportsSupport Ticket ManagementIntegrated ticketingThird-Party IntegrationRole-Based Access ControlRoutine-based controlsMulti-Company ManagementMulti-site visibilityMulti-LocationAvailable in Advanced License
Show 1 more
Near Real-Time Access to Critical InformationReal-time alerts for system faults

Compliance & Safety5features

Boiler Efficiency OptimizationSystem optimizationSafety ManagementSafety managementPsychrometric CalculationsPsychrometric calculatorWarranty ClaimsWarranty claims accessDemand Controlled Ventilation OptimizationEnergy usage tracking and optimization

Customer Communication3features

NotificationsAlarm notificationsProactive Issue ResolutionSmart Reset for remote issue resolutionHelp Desk And TicketingIntegrated ticketing

Estimating & Quoting2features

Dynamic 3D Modeling And VisualizationInteractive 3D ViewBuilding Modeling with Customizable Floor to Ceiling Heights

Mobile & Field Tools2features

AR Visualization3D Interactive LayoutAI Photo AnalysisAI Comfort Control

Technician Management2features

Onboardingdevice onboarding application for installersChecklists3D Interactive Layout

Scheduling & Dispatch1feature

Work OrdersAdvanced ticketing functionality

Fleet & GPS Management1feature

GPS TrackingInteractive View

Inventory Management1feature

Barcode ScanningSerial number scanning

CRM & Sales1feature

Ratings And ReviewsRemote monitoring and management

Integrations 1 across 1 category

Industry-Specific 1
Lennox

Lennox

Pricing

Model
Tiered
Starting at
Contact for pricing

Related Products 1 across 1 category

Integrated Products

Schneider Electric EcoStruxure Building Evidence-backed Good
Schneider Electric Good match
Why these are related — sources 2
  • energydigital.com

    “By centralising Schneider's SpaceLogic KNX devices within a single SmartThings interface, managers gain real-time visibility into occupancy levels, temperature control and blind status across their operations.”

  • essentialinstall.com

    “The SpaceLogic KNX integration with SmartThings Pro enables facility managers to monitor and manage energy consumption for multiple commercial locations through centralised dashboards.”

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