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SAWIN Basic

by SAWIN Service Automation

Get the Best in Field Service Management Software

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About This Product

SAWIN Service Automation is a field service management software provider with over 35 years of experience, offering purpose-built features for home mechanical contractors in HVAC, plumbing, electrical, and home repair industries.

Capabilities

How this product is delivered and what's included out of the box.

Mobile app
Not available
Free trial
Yes
Free tier
No
Public API
No
Deployment
Cloud

Trust & Privacy

Each statement below was extracted directly from the vendor's privacy policy or terms of service. Click "source" to read it in context.

Data export available on request

"receive your personal information in a useable electronic format and transmit it to a third party (right to data portability)"
Confidence: high Source

Data deletion honored on request

"You may contact us to request information about the personal data we have collected from you and to request the correction, modification or deletion of such personal information, which requests we will do our best to honor subject to any legal and contractual obligations."
Confidence: high Source

Primary policy document: https://sawinpro.com/privacy-policy

FSH Score Breakdown

Ease of Use
5.0
Features
6.4
Support
5.0
Value
4.5
Integrations
7.0
AI Capabilities
1.5

Features

67 features confirmed across 15categories· Showing confirmed capabilities only

Mobile & Field Tools8features

Digital Field Data Capture with Date, Time, and Username StampsField data captureDigital SignaturesContactless eSign solutionsTechnician Mobile AppMobile AccessMobile Task Routing and ManagementTechnician ManagementDigital FormsMobile Time Capture with Automated T&M BillingMobile Web App for Service ProvidersImage And Video Upload For Problem SolvingJob photo and video capture

Scheduling & Dispatch7features

DispatchingdispatchSchedulingschedulingWork OrdersWork Order ManagementOnline BookingCall BookingScheduling OptimizationIntelligent schedule optimizationJob History AccessReal Time Job Status Updates and Notifications

Customer Communication7features

Call RecordingVoice Note RecordingClient PortalCustomer PortalNotificationsNotifications And AlertsVoIP Phone SystemPhone integrationAuto DialerClick-to-CallPre-Appointment Texts & EmailsTeam MessagingTechnician Management

CRM & Sales7features

CRMCustomer managementAutomated Customer Touchpoints And SequencesCustomer ExperienceAvailable PropertiesResidential PropertiesCommercial Property DatabaseCommercial PropertiesContract ManagementContract ManagementLead ManagementJob ManagementMaintenance Agreement ManagerMemberships

Platform & Customization7features

Custom FieldsCustomizable FormsDocument ManagementDocument ManagementScheduling And Dispatch IntegrationJob scheduling and dispatchingScheduling, Dispatch, And Project Management IntegrationService managementThird-Party IntegrationPhone System IntegrationRole-Based Access ControlWork authorizationContinuous Data SyncingReal Time Data

Reporting & Analytics5features

AnalyticsReporting/AnalyticsReportingBusiness Analytics and Revenue ReportingCall InsightsCall History ReviewReal Time Operational Data Collection and AnalysisReal Time DataCall TrackingCall Logging

Technician Management5features

Call Monitoring & CoachingCall recordingInspection ManagementInspection ManagementTime TrackingTime TrackingKiosk Time ClockTechnician Skill Trackingservice

Accounting Integration5features

Job CostingJob CostingAccounting IntegrationAccounting IntegrationAutomated PayrollPayrollCash Flow ManagementFinancial managementAccounts Payable

Invoicing & Payments4features

InvoicingDigital invoicingPayment ProcessingAutomated Billing and Payment ProcessingPrice BookPricebookPricebook With ImagesPricebook with visual product images and descriptions

Equipment & Asset Management4features

Equipment TrackingActivity TrackingAsset ManagementAsset ManagementPredictive MaintenancePredictive MaintenanceRefrigerant Charge And Service History TrackingService History Tracking

Estimating & Quoting3features

Quoting & EstimatesQuote ManagementCustomer Facing Product Browsing and EstimatesDynamic Material Cost Updates and Revised Pricing

Inventory Management2features

Inventory ManagementInventory TrackingVendor TrackingVendor Management

Fleet & GPS Management1feature

GPS TrackingGPS Fleet Tracking

AI & Automation1feature

AI Powered Sales Recommendations

Training & Education1feature

Mobile-Friendly LearningMobile Access

Integrations 13 across 5 categories

GPS & Fleet 7
FleetBoss

FleetBoss

Fleetmatics

Fleetmatics

Nextraq

NexTraq

Rastrac

RasTrac

Teletrac Navman

Teletrac

Telogis

Telogis

Verizon Connect

Verizon Connect

Accounting 2
QuickBooks Online

QuickBooks

Sage Intacct

Sage Intacct

Marketing 2
PulseM

PulseM

SurveySquare
Field Service 1
Trimble

Trimble

Productivity 1
Schedule Engine

Schedule Engine

Pricing