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Service Fusion Agreements

by Service Fusion

Last updated Mar 29, 2026 · 1 revision

HVAC maintenance contract management with automated renewals, customer portals, and no per-user fees starting at $192/mo.

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About This Product

Service Fusion offers comprehensive maintenance agreement management for small to mid-sized HVAC contractors. Create, sell, track, and fulfill maintenance contracts through automated renewals, customer portals, and integrated scheduling. No per-user fees — add unlimited technicians and office staff. Customer Portal lets clients view service history and request new jobs.

Capabilities

How this product is delivered and what's included out of the box.

Mobile app
Available
Free trial
Yes
Free tier
No
Public API
Yes
Deployment
Cloud

FSH Score Breakdown

Ease of Use
6.0
Features
9.0
Support
5.0
Value
6.0
Integrations
8.0
AI Capabilities
1.5

Customer Reviews

Features

63 features confirmed across 15categories· Showing confirmed capabilities only

Scheduling & Dispatch10features

Work OrdersJob photo and note loggingSchedulingScheduling and dispatchingAuto Assign JobsConvert one or more options into one or more jobsDrag and Drop Scheduling CalendarJob Management and BillingJob Status Tracking with Time TickersRecurring Job SchedulingJob Assignment and Dispatching
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Real Time Job Status Updates and NotificationsReal Time Job Tracking with Maps and Photos

Invoicing & Payments9features

Payment ProcessingStripe mobile card reader supportInvoicingPayment history exportAuto Calculate Taxes And FeesAuto-calculated taxes, fees, and discountsAutomatic Invoice Creation from Quotes, Bookings, and Completed JobsCustomizable Invoice Line ItemsInvoice TrackingMobile Payment Terminal IntegrationQuoting And Invoicing
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Recurring InvoicingRecurring invoicing

Platform & Customization8features

Bi-Directional Jobber IntegrationDrag And Drop Form BuilderDrag-and-drop scheduling and dispatchingNear Real-Time Access to Critical InformationReal-Time Sync of Field Data and Financial DataReal-Time System SynchronizationRename, Duplicate, and Archive OptionsScheduling And Dispatch IntegrationThird-Party IntegrationeSign integration

Estimating & Quoting6features

Conversion of Estimates to Project BudgetsCustomer Facing Product Browsing and EstimatesEstimate to Job to Invoice ConversionEstimates with Online ApprovalsProposal ManagementEstimate ManagementEstimates Dashboard

Customer Communication5features

AI Chat ReceptionistServiceCall.ai communicationCustomer and Subcontractor PortalsPre-Appointment Texts & EmailsClient PortalCustomer web booking portalNotificationsAutomated text notifications

Mobile & Field Tools5features

Digital SignaturesPre-work and post-work signaturesLink Notes And Photos To Customers, Sites, Work Orders, Or EquipmentJob Checklists And PhotosMobile Task Routing and ManagementTechnician Mobile AppTechnician Mobile App

CRM & Sales5features

CRMCustomer ManagementAutomated Customer Touchpoints And SequencesCentralized Customer InformationLocation Intelligence and Map ViewMap Based View Of TerritoryView assigned jobs on a map

Reporting & Analytics3features

AI Powered Call Tracking and AnalyticsAutomated Dashboards and System Status ReportsIncident Dashboard And Analytics

Accounting Integration3features

Expense Submission with Image RecognitionTrack expensesReal Time Job Costing Tracking Across Multiple Projects and EntitiesAccounting IntegrationBi-directional QuickBooks sync

Fleet & GPS Management2features

GPS TrackingFleet trackingIntegrated Address Mapping With DirectionsView a map and get driving directions to the customer's location

Equipment & Asset Management2features

Catalogue And Service Client AssetsPicture driven product & service catalogsMap and Site Views

AI & Automation2features

AI Assisted Client CommunicationAI Powered Prompts and Reminders

Inventory Management1feature

Picture-Driven Product and Service Catalogs

Technician Management1feature

Cross-Device Activity Tracking

Compliance & Safety1feature

Warranty Claims

Integrations 15 across 8 categories

Marketing 4
Customer Lobby

Customer Lobby

Google Local Service Ads
PostcardMania
PulseM
Accounting 2
Clyr
QuickBooks Online

QuickBooks

Payment Processing 2
PaySimple
Stripe

Stripe

Communication 2
LiveSwitch
ServiceCall.ai
Industry-Specific 2
Profit Rhino

Profit Rhino

eSquared
CRM 1
Sameday.ai
HR & Payroll 1
Gusto

Gusto

GPS & Fleet 1
Coast

Pricing

Model
Subscription
Starting at
$192/mo
Notes
Maintenance agreements are a module within Service Fusion FSM platform (not sold separately). Starter $245/mo, Plus $382/mo, Pro $627/mo (month-to-month). Annual billing saves ~15%. All plans include unlimited users. GPS fleet tracking and ServiceCall.ai cost extra. Agreements/recurring invoicing features available in Pro tier ($627/mo).

Related Products 3 across 1 category