ServiceTitan Academy Certified User Program
by ServiceTitan
Directly links software operational training with field-level soft skills, teaching technicians how to present options and communicate effectively on-site.
Custom · Contact for pricing 5 Features
Training
Visit website →
Media
www.servicetitan.com

About This Product
Free online certification for ServiceTitan platform proficiency with role-based paths for CSRs, dispatchers, and technicians. Teaches how technicians present options and communicate on-site, not just software usage. A recognized credential in the home services job market.
Training Details
- Format
- Self Paced Online
- Credential
- Badge
- Duration
- self_paced
- Audience
- Journeyman
- Region
- National
- Accreditation
- None
FSH Score Breakdown
Ease of Use 8.0
Features 6.5
Support 7.5
Value 8.5
Integrations 7.0
AI Capabilities 2.0
Customer Reviews
Features
5 features confirmed across
3categories· Showing confirmed capabilities only
Technician Management2features
Certification ManagementIndustry-recognized verifiable credential shareable on LinkedInTraining CoursesAnnual recertification exam covering new platform updates
Training & Education2features
NATE Certification PrepRole-based certificationsSimulation-Based TrainingPractice environment for hands-on learning without affecting company data
Customer Communication1feature
Community ForumAccess to exclusive Certified User Facebook Group and monthly Admin Hours
Pricing
- Model
- Custom
- Starting at
- Contact for pricing
- Notes
- Included with membership. Included for ServiceTitan enterprise software customers.
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