Shopmonkey
by Shopmonkey
Highlights
Media
Shopmonkey produces and hosts 'The Tune Up Podcast,' which discusses Shopmonkey features, updates, and industry operations, including episodes on online reviews, canned services, and automation.
About This Product
Shopmonkey is a software platform designed for automotive and light truck repair shops that integrates CRM, work order management, and payment processing into a single system. It supports multi-location operations and provides tools for scheduling, inventory management, and mobile estimates to streamline shop workflows.
Capabilities
How this product is delivered and what's included out of the box.
- Mobile app
- Not available
- Free trial
- No
- Free tier
- No
- Public API
- No
- Deployment
- Cloud
FSH Score Breakdown
Ease of Use 5.0
Features 6.8
Support 5.0
Value 5.0
Integrations 7.0
AI Capabilities 1.5
Customer Reviews
Features
84 features confirmed across
15categories· Showing confirmed capabilities only
Customer Communication9features
NotificationsReal-Time UpdatesCustomer Communication ToolsIn-App Customer MessagingIn-App Messaging and Photo SharingTeam MessagingCoupon Creation & ManagementDedicated Phone NumberIn-App, Email, and SMS Alerts
Show 1 more
SMS MessagingIntegrated Messaging
Mobile & Field Tools9features
Digital Vehicle InspectionsDigital Vehicle InspectionsImage And Video Upload For Problem SolvingPhoto and video captureManufacturer Agnostic Repair GuidesMobile Task Routing and ManagementTechnician Mobile AppMobile AccessVehicle Photo & Video Capture and SharingVIN & License Plate ScannerVIN and License Plate Scanning
Show 1 more
Digital SignaturesE-Signature Authorizations
Invoicing & Payments8features
Payment ProcessingOnline PaymentsInvoicingBilling & InvoicingPoint of Sale (POS) SystemProfessional InvoicingProfessional invoicingFraud Prevention and Dispute ManagementInstant PayoutsMass Generate Invoices for All Payments Due at OnceQuoting And Invoicing
CRM & Sales8features
CRMCustomer managementAutomated Customer Touchpoints And SequencesCustomer communicationBuilt-In Shop MarketingAutomated Customer TouchpointsService RemindersSMS and Email MarketingCentralized Customer InformationDedicated Success ManagerMarketing ToolsShop Marketing Tools
Platform & Customization8features
Task ManagerApproval ManagementDigital approvalsDiagrams and ProceduresDocument ManagementBuilt-In Diagrams, Procedures & MoreMulti-LocationMulti-location ManagementContract Generation and E-SignatureImplementation ConsultingMigration Support
Scheduling & Dispatch7features
Work OrdersWork Order ManagementSchedulingAppointment schedulingOnline BookingAppointment schedulingAppointment Waitlist with Auto NotificationsWorkflow TrackingAuto Assign JobsProject ManagementWorkflow Tracking
Fleet & GPS Management6features
GPS TrackingLocation TrackingDriver Vehicle Inspection ReportDigital Vehicle InspectionsTire ManagementVehicle History TrackingVehicle LookupVIN Lookup
Technician Management6features
Internal Employee CommunicationIn-app communicationStaff Attendance Tracking with Selfie, Timestamp, and Geo LocationTime TrackingTime ClocksChecklists, Photos, and Forms for Job CompletionInspection ManagementDigital InspectionsGeofenced Photo VerificationVehicle photo and video capture
Inventory Management5features
Inventory ManagementInventory ManagementPart OrderingParts OrderingInventory Integration into Estimates and InvoicesParts Availability LookupPurchase OrdersPOs management
Equipment & Asset Management4features
Wiring DiagramsParts Cross ReferenceVIN DecodeHeavy-Duty Vehicle LookupAHRI SearchUniversal Search
AI & Automation4features
Automation RulesWorkflow managementConfigurable WorkflowsAI Powered Form BuildingAI Powered Search
Estimating & Quoting3features
Quoting & EstimatesQuotes/EstimatesLabor GuidesMobile EstimatesEstimates generation
Reporting & Analytics3features
AnalyticsDashboardReportingShop ReportingShop Reporting
Accounting Integration3features
Accounting IntegrationQuickBooks integrationBill And Pay Rate ManagementAccounts PayableBuilt-in Accounting
Compliance & Safety1feature
AuditsDigital Inspections
Integrations 6 across 3 categories
Industry-Specific 3
ALLDATA
ALLDATA
CARFAX
CARFAX
Nexpart
eCommerce 2
PartsTech
PartsTech
RepairLink
Accounting 1
QuickBooks Online
QuickBooks
Pricing
- Model
- Quote Only
- Starting at
- Contact for pricing