Shopmonkey
by Shopmonkey
Highlights
Media
Shopmonkey produces and hosts 'The Tune Up Podcast,' which discusses Shopmonkey features, updates, and industry operations, including episodes on online reviews, canned services, and automation.
About This Product
Shopmonkey is a software platform designed for automotive and light truck repair shops that integrates CRM, work order management, and payment processing into a single system. It supports multi-location operations and provides tools for scheduling, inventory management, and mobile estimates to streamline shop workflows.
Capabilities
How this product is delivered and what's included out of the box.
- Mobile app
- Not available
- Free trial
- No
- Free tier
- No
- Public API
- No
- Deployment
- Cloud
FSH Score Breakdown
Ease of Use 5.0
Features 6.6
Support 5.0
Value 5.0
Integrations 7.0
AI Capabilities 1.5
Customer Reviews
Features
94 features confirmed across
15categories· Showing confirmed capabilities only
Customer Communication12features
In-App Messaging and Photo SharingInternal Notes & CollaborationIn-App, Email, and SMS AlertsSMS and Email CommunicationNotificationsReal-Time UpdatesTeam MessagingIntegrated messagingSMS MessagingText MessagingIn-App Customer MessagingBring Your Own NumbersCustom Phone NumberCustomer Support24/7 Emergency Support
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Customer Communication ToolsTwo-way customer texting and email communicationCoupon Creation & ManagementDedicated Phone NumberMessaging Channels SupportIntegrated Messaging
Platform & Customization12features
Approval ManagementDigital approvalsCustom TemplatesJob TemplatesMulti-LocationMulti-location managementRole-Based Access ControlUser Permissions & RolesSingle Sign-OnSign In With GoogleCustom API AccessWebhooksTask ManagerDiagrams and Procedures
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Document ManagementBuilt-In Diagrams, Procedures & MoreContract Generation and E-SignatureImplementation ConsultingMigration Support
Invoicing & Payments9features
InvoicingProfessional invoicesPayment ProcessingBatch PaymentsProfessional InvoicingProfessional invoicingConsumer FinancingBuy Now, Pay LaterPoint of Sale (POS) SystemQuoting And InvoicingPOS with estimates and invoicesFraud Prevention and Dispute ManagementInstant Payouts
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Mass Generate Invoices for All Payments Due at Once
Mobile & Field Tools9features
Digital Vehicle InspectionsDigital Vehicle InspectionsImage And Video Upload For Problem SolvingPhoto and video captureMobile Task Routing and ManagementTechnician task managementTechnician Mobile AppMobile AccessManufacturer Agnostic Repair GuidesVehicle Photo & Video Capture and SharingVIN & License Plate ScannerVIN and License Plate ScanningVIN and License Plate Scanning
Show 1 more
Digital SignaturesE-Signature Authorizations
CRM & Sales9features
CRMCustomer managementAutomated Customer TouchpointsService RemindersAutomated Customer Touchpoints And SequencesCustomer communicationBuilt-In Shop MarketingSMS and Email MarketingAutomated Email Marketing for RenewalsCRM Text & Email CampaignsMarketing ToolsShop Marketing ToolsCentralized Customer Information
Show 1 more
Dedicated Success Manager
Scheduling & Dispatch8features
SchedulingSchedulingWork OrdersJob creationOnline BookingAppointment schedulingAppointment Waitlist with Auto NotificationsWorkflow TrackingWorkflow TrackingAuto Assign JobsJob Task Creation During SchedulingTechnician task managementProject ManagementWorkflow Tracking
Inventory Management7features
Inventory ManagementInventory Management24/7 Online OrderingOnline parts orderingPart OrderingParts orderingPurchase OrdersPurchase order managementInventory Integration into Estimates and InvoicesParts Availability LookupParts Catalog Lookup By Asset NumberVIN lookup
Fleet & GPS Management6features
GPS TrackingLocation TrackingDriver Vehicle Inspection ReportDigital Vehicle InspectionsTire ManagementVehicle History TrackingVehicle LookupVIN Lookup
Technician Management6features
Internal Employee CommunicationIn-app communicationTime TrackingTime ClocksTraining CoursesCustom TrainingStaff Attendance Tracking with Selfie, Timestamp, and Geo LocationChecklists, Photos, and Forms for Job CompletionGeofenced Photo VerificationVehicle photo and video capture
Equipment & Asset Management4features
Wiring DiagramsParts Cross ReferenceVIN DecodeHeavy-Duty Vehicle LookupAHRI SearchUniversal Search
AI & Automation4features
Automation RulesWorkflow managementConfigurable WorkflowsAI Powered Form BuildingAI Powered Search
Estimating & Quoting3features
Quoting & EstimatesCreate Estimates And InvoicesLabor GuidesMobile EstimatesEstimates generation
Reporting & Analytics2features
ReportingReporting and AnalyticsShop Reporting
Accounting Integration2features
Accounting IntegrationQuickBooks IntegrationBill And Pay Rate Management
Compliance & Safety1feature
AuditsDigital Inspections
Integrations 6 across 3 categories
Industry-Specific 3
ALLDATA
ALLDATA
CARFAX
CARFAX
Nexpart
eCommerce 2
PartsTech
PartsTech
RepairLink
Accounting 1
QuickBooks Online
QuickBooks
Pricing
- Model
- Quote Only
- Starting at
- Contact for pricing