Workiz launches Workiz Genius AI toolkit for field service teams
Workiz · Workiz Workiz announced the launch of Workiz Genius, an AI-powered toolkit aimed at field service professionals, according to a prnewswire.com announcement dated March 13, 2024.
On March 13, 2024, Workiz announced the launch of Workiz Genius, an AI-powered toolkit for field service teams, according to a prnewswire.com announcement. The announcement describes the toolkit as designed to upend nearly every aspect of how field service professionals work.
The announcement says Workiz Genius ships with two named features: Smart Messaging, which the announcement describes as composing professional messages with context-aware suggestions drawn from conversation history and client details, and Call Insights, which the announcement says enables operational managers to pinpoint overlooked opportunities and risks within dispatcher phone conversations. The announcement also reports that early access users experienced a 33% reduction in response time and a 45% increase in reported customer satisfaction.
"Workiz, the management platform for field service teams, is announcing the launch of Workiz Genius, a revolutionary AI-powered toolkit of powerful capabilities designed to upend nearly every aspect of how field service professionals work."