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Text Request

by Text Request

Last updated Mar 29, 2026 · 1 revision

Texting software for HVAC contractors to send and receive SMS/MMS for scheduling, sales, marketing, and payments.

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About This Product

Text Request provides texting software specifically marketed to HVAC companies and contractors. Features SMS and MMS messaging for scheduling, sales, marketing, reviews, and payments. Offers an HVAC text messaging playbook with industry-specific templates and best practices for contractor communication.

Capabilities

How this product is delivered and what's included out of the box.

Mobile app
Available
Free trial
Yes
Free tier
No
Public API
Yes
Deployment
Cloud

FSH Score Breakdown

Ease of Use
7.0
Features
7.8
Support
6.0
Value
5.5
Integrations
8.0
AI Capabilities
1.5

Customer Reviews

Features

75 features confirmed across 12categories· Showing confirmed capabilities only

Customer Communication18features

Dedicated Short CodesShortcodesExplicit Opt-In For Marketing TextsOpt Out ManagementInstant Text Message Responses To LeadsKeywordsKeyword AutomationKeyword AutomationMessage PersonalizationMessage PersonalizationMessage Read ReceiptsDelivery ReceiptsMMS Messaging ServiceMms SupportNotificationsMessage notifications
Show 10 more
Team MessagingPeer to Peer MessagingAI ConciergeProactive ChatMessage SchedulerOngoing SupportTwo-Way SMS/MMS Messaging Sync with CRMEmail IntegrationTwo-way message synchronization with CRM contactsCentralized Conversation ManagementConversation syncCustomer SupportMms SupportChat History and Searchretrieve conversationsCall Flip To Text

Platform & Customization17features

Custom API Accessdelete webhooksCustom FieldsCustom FieldsGroup Management and Subgroupsmanage groupsImport and Export DataImport and Export ContactsLink SharingLink SharingRole-Based Access ControlUser permissionsBrowser ExtensionsChrome extensionThird-Party IntegrationThird Party Integrations
Show 9 more
Departments And PermissionsUser permissions and access controlsData ImportData Import/ExportData ExportConnect multiple dashboardsDepartmentsmanage groupsUnlimited Sub UsersUnlimited users, devices, and contactsHelp Center24/7/365 Help CenterBack Office Data SyncDesktop AppIntegrations Marketplace

CRM & Sales13features

CRMContact ManagementContact ImportContact ImportLink ShortenerLink ShortenerLink TrackingLink TrackingPixels And WebhooksSMS API and webhooksAutomated Social Media PostingMerge TagsReview Generation and Requests
Show 5 more
Link Click TrackingLink Sharing with Click TrackingContact Information SynchronizationPipedrive conversation syncAuto Create Contacts Via ZapierAI Assisted MarketingMessage PersonalizationReview Management and ResponseConnect your Google and Facebook business profiles to earn, track, and reply to more online reviews

AI & Automation7features

AI Review ResponsesReview managementAutomatic AI RepliesAutorespondersAutomation RulesText workflowsPII RedactionRedact MessageAI Driven Text MessagingAI Powered Prompts and RemindersSMS scheduling and remindersAI Powered SearchKeyword Automation

Invoicing & Payments4features

InvoicingDigital Payment Links and QR CodesIn-Conversation PaymentsPayment Processing via Text

Mobile & Field Tools4features

Label GenerationLead GenerationTechnician Mobile AppMobile app for iOS and AndroidDigital Field Data Capture with Date, Time, and Username StampsName and time stamps on messagesDigital SignaturesUse Signatures

Scheduling & Dispatch3features

SchedulingschedulingDispatchingWork Orders

Reporting & Analytics3features

AnalyticsShared dashboardsReportingView Group Message StatsSMS Reporting and AnalyticsGroup message stats

Compliance & Safety3features

A2L Refrigerant Compliance10DLC RegistrationCode Enforcement TrackingCompliance ToolsHIPAA ComplianceHIPAA compliant texting

Fleet & GPS Management1feature

GPS TrackingLocation Sharing

Technician Management1feature

Internal Employee Communication

Equipment & Asset Management1feature

AlertsTyping alerts

Integrations 36 across 11 categories

CRM 7
Help Scout

Help Scout

HubSpot

HubSpot

Infusionsoft by Keap
Microsoft Dynamics 365

Microsoft Dynamics 365

Pipedrive

Pipedrive

Salesforce

Salesforce

VoteBuilder
Field Service 7
FieldEdge Native
Housecall Pro Native
JobNimbus Native
Jobber Native
Service Fusion Native
ServiceTitan Native
TrackerRMS
Marketing 6
ActiveCampaign

ActiveCampaign

Constant Contact
Facebook Native
Google Business Profile Native
Leadpages
SharpSpring

SharpSpring

Productivity 4
Google Calendar

Google Calendar

Google Sheets

Google Sheets

Jotform
monday.com
Communication 3
Gmail

Gmail

Slack

Slack

Zipwhip
Accounting 2
QuickBooks Desktop Native
QuickBooks Online Native
eCommerce 2
Shift4Shop
ShipStation
Data & Automation 2
Mailparser
Zapier Zapier
Payment Processing 1
Square

Square

HR & Payroll 1
Bullhorn
Industry-Specific 1
FranConnect

Pricing

Model
Subscription
Starting at
$59/mo
Notes
Basic $59/mo (1,000 msgs), Starter $139/mo, Corporate $279/mo, Enterprise $549/mo. High-volume tiers also available ($890-$1,460/mo). No contracts, cancel anytime. Overage charges apply beyond included messages.

Related Products 2 across 1 category

Alternatives & Competitors

Emitrr Evidence-backed Good
Emitrr Partial match
Why these are related — sources 1
  • textrequest.com

    “Below, you’ll find an in-depth comparison of Emitrr and Text Request.”

TextUs Evidence-backed Fair
TextUs Partial match
Why these are related — sources 1
  • textrequest.com

    “That’s why we’re breaking down how TextUs and Text Request can support your business’s needs. We’ll look at how each platform approaches support, pricing, features, and customer experience—whether that’s 1:1 conversations or scaling communications to large audiences.”