WATI
by WATI
Business Conversations made simple
Highlights
About This Product
Wati is a conversational intelligence platform built on WhatsApp that enables high-growth teams to acquire leads, manage sales pipelines, and provide customer support through a unified inbox supporting WhatsApp, Instagram, Facebook, SMS, and voice channels.
Capabilities
How this product is delivered and what's included out of the box.
- Mobile app
- Not available
- Free trial
- No
- Free tier
- No
- Public API
- No
- Deployment
- Cloud
FSH Score Breakdown
Ease of Use 5.0
Features 7.0
Support 5.0
Value 4.0
Integrations 7.0
AI Capabilities 3.0
Customer Reviews
Features
33 features confirmed across
7categories· Showing confirmed capabilities only
Customer Communication12features
Email IntegrationShared Team InboxAuto Reply MessagesCentralized Conversation ManagementChat InboxUnified Messaging InboxWhatsApp Broadcast Template MessagesSMS MessagingVoice channel on WhatsAppOmni-Channel Inbox
Show 4 more
WhatsApp Bulk CampaignsWhatsapp IntegrationAI Chat ReceptionistInbound Intelligence AgentAI ConciergeChatbot Builder
CRM & Sales9features
CRMUnified inboxAutomated Social Media PostingAd Platform IntegrationAd To Chat ConversionAutomated Instagram DMs, Comments, and LeadsHyper Localized and Personalized Ad CampaignsAutomated Multi-Channel Campaign ExecutionMarketing ToolsPersonalized campaigns
Show 1 more
Lead ManagementAd click to chat conversion
AI & Automation6features
AI Agent (ARIA)AI Agent BuilderAI Agents for Engagement, Qualification, and ConversionAI SupportAI Support AgentAdvanced CopilotAutomation RulesInstagram DM automation
Platform & Customization3features
Multi-Language SupportMultilingual supportCustom API AccessWebhooksCustom TemplatesTemplate Submission
Scheduling & Dispatch1feature
Online BookingAppointment booking
Reporting & Analytics1feature
Real Time Performance Monitoring
Technician Management1feature
Automated Sourcing And Nurture Campaigns
Integrations 1 across 1 category
Productivity 1
Google Sheets
Google Sheets
Pricing
- Model
- Quote Only
- Starting at
- Contact for pricing