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Yotpo

by Yotpo

About This Product

Yotpo is a software platform designed to support marketing and customer engagement for growing brands, offering tools such as automated review requests, loyalty programs, and AI-driven review responses. The solution includes capabilities for SMS messaging, lead management, and multi-language support alongside reporting and payment processing features.

Capabilities

How this product is delivered and what's included out of the box.

Mobile app
Not available
Free trial
No
Free tier
No
Public API
No
Deployment
Cloud

FSH Score Breakdown

Ease of Use
5.0
Features
4.5
Support
5.0
Value
4.0
Integrations
7.0
AI Capabilities
1.5

Customer Reviews

Features

37 features confirmed across 6categories· Showing confirmed capabilities only

CRM & Sales17features

Marketing ToolsSMS marketingAutomated Review RequestsReviewsCustomer Loyalty ProgramReferral programsAd Performance And ROAS TrackingCompetitor BenchmarkingAI Search And LLM VisibilityCustomer Journey MappingCustomer Referral PlatformGoogle Reviews
Show 9 more
Intelligent Review RoutingReview Generation and RequestsSMS and Email MarketingSocial Commerce SyndicationImage And Video SharingGBP Review And OptimizationReview Widget For Website DisplayUser Generated ContentLead ManagementAI product ranking and recommendations

AI & Automation9features

AI Powered App SummariesAI Feedback AnalysisAI review summariesAI InsightsAI Powered Monitoring to Flag and Filter Suspicious or Fraudulent ReviewsAI Powered Product Ranking and RecommendationsSentiment AnalysisReview Sentiment AnalysisAI Review ResponsesAI-driven review displaysAI Powered Prompts and Reminders
Show 1 more
AI Powered Review Response Automation

Customer Communication7features

Reviews & UGC Collection and DisplayReview SyndicationNotificationsSMS and Email notificationsAutomatic SMS & Email DispatchReview Migration from Other PlatformsReview ModerationSMS MessagingSMS & Email

Platform & Customization2features

Professional ServicesMulti-Language SupportMulti-language reviews

Invoicing & Payments1feature

Payment ProcessingSubscriptions

Reporting & Analytics1feature

ReportingAI review summaries

Integrations 28 across 6 categories

Marketing 12
Attentive
Bazaarvoice

Bazaarvoice

Dondy
Facebook

Facebook

Instagram

Instagram

Klaviyo
Omnisend

Omnisend

Optimizely

Optimizely

PowerReviews
SMSBump
TikTok

TikTok

X (Twitter)

Twitter

eCommerce 9
AfterShip
LateShipment.com
PageFly
REP AI
Rebuy
Shop App
Shopify

Shopify

Tapcart
Vend
CRM 3
Gorgias

Gorgias

HubSpot

HubSpot

Zendesk

Zendesk

Productivity 2
ChatGPT

ChatGPT

Google Gemini

Gemini

Communication 1
Gladly
Data & Automation 1
Littledata

Pricing

Model
Quote Only
Starting at
Contact for pricing