Zendesk Sell
by Zendesk
Highlights
Media
This video provides a review and demo of Zendesk Sell, evaluating its suitability as a sales CRM for teams.
Capabilities
How this product is delivered and what's included out of the box.
- Mobile app
- Not available
- Free trial
- No
- Free tier
- No
- Public API
- No
- Deployment
- Cloud
FSH Score Breakdown
Ease of Use 5.0
Features 6.0
Support 5.0
Value 4.0
Integrations 7.0
AI Capabilities 1.5
Customer Reviews
Features
31 features confirmed across
11categories· Showing confirmed capabilities only
CRM & Sales8features
CRMComplete customer viewLead Managementlead scoringAI Outreach to Unconverted LeadsDeal ScoringFilter and Validate Leads in Real TimeSales Forecasting and Performance ManagementSales Pipeline TrackingUnified Customer View with Reporting
Customer Communication7features
SMS MessagingCall and textAuto DialerPower dialerEmail IntegrationEmail integrationChat EngagementVoIP Phone SystemVoiceVideo ConferencingMessaging and live chatUnified Customer Journey Thread Across Calls and Texts
Reporting & Analytics3features
ReportingReporting and analyticsAnalyticsPerformance metricsReporting Forecastingforecasting
AI & Automation3features
AI SupportAI agentsAutomation RulesSequencesAI Agents for Engagement, Qualification, and Conversion
Platform & Customization3features
Document ManagementKnowledge baseCentralized Data ManagementRole-Based Access Controladvanced permissions and roles
Scheduling & Dispatch2features
Work OrdersTicketingDispatchingWorkforce Management
Invoicing & Payments1feature
Payment ProcessingSubscriptions
Fleet & GPS Management1feature
GPS Trackinggeolocation
Mobile & Field Tools1feature
Label Generationlead generation
Technician Management1feature
Automated Quality AssuranceQuality assurance
Equipment & Asset Management1feature
Equipment Trackingactivity tracking
Pricing
- Model
- Quote Only
- Starting at
- Contact for pricing