Zendesk Sell
by Zendesk
Sell smarter, not harder
Highlights
Capabilities
Media
This video provides a review and demo of Zendesk Sell, evaluating its suitability as a sales CRM for teams.
About This Product
Zendesk Sell is a sales CRM for customer information, sales productivity and data-based decision-making.
Capabilities
How this product is delivered and what's included out of the box.
- Mobile app
- Available
- Free trial
- Yes
- Free tier
- No
- Public API
- Yes
- Deployment
- Cloud
FSH Score Breakdown
Ease of Use 5.0
Features 6.0
Support 5.0
Value 4.5
Integrations 8.0
AI Capabilities 1.5
Features
37 features confirmed across
11categories· Showing confirmed capabilities only
CRM & Sales10features
CRMContact and deal managementInteraction HistoryCommunication trackingAI Outreach to Unconverted LeadsBulk outreachAutomated Customer Touchpoints And SequencesSequencesFilter and Validate Leads in Real TimeSmart lists and templatesLead Managementlead scoringSales Forecasting and Performance ManagementAccurate forecastingSales Pipeline TrackingPipeline analysis
Show 2 more
Unified Customer View with ReportingComplete customer viewDeal Scoring
Customer Communication8features
SMS MessagingCall and textAuto DialerPower dialerEmail IntegrationEmail integrationUnified Customer Journey Thread Across Calls and TextsCall and textOmni-Channel InboxUnified sales and service platformChat EngagementVoIP Phone SystemVoiceVideo ConferencingMessaging and live chat
Reporting & Analytics4features
ReportingReporting and analyticsAnalyticsPerformance metricsRevenue and Backlog ForecastingPipeline visibility and forecastingReporting Forecastingforecasting
Scheduling & Dispatch3features
Work OrdersTicketingDispatchingWorkforce ManagementRecurring Job SchedulingSubscriptions
AI & Automation3features
AI SupportAI agentsAutomation RulesSequencesAI Agents for Engagement, Qualification, and ConversionSales engagement tools
Platform & Customization3features
Role-Based Access ControlAdvanced permissions and rolesDocument ManagementKnowledge baseCentralized Data ManagementCentralized platform
Mobile & Field Tools2features
Offline ModeOffline accessLabel GenerationLead generation
Invoicing & Payments1feature
Payment ProcessingSubscriptions
Fleet & GPS Management1feature
GPS TrackingGeolocation
Technician Management1feature
Automated Quality AssuranceQuality assurance
Equipment & Asset Management1feature
Equipment TrackingActivity tracking
Integrations 1 across 1 category
Marketing 1
Mailchimp
Mailchimp
Pricing
- Model
- Per User
- Starting at
- $19/mo