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ADP

by ADP Inc.

Payroll and HR for every business size

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About This Product

Enterprise payroll and human capital management platform with ADP Run for small businesses and Workforce Now for mid-market. Features WorkMarket platform for contractor hiring and management, automated tax filing, benefits administration, and compliance tools.

Capabilities

How this product is delivered and what's included out of the box.

Mobile app
Available
Free trial
No
Free tier
No
Public API
Yes
Deployment
Cloud

FSH Score Breakdown

Ease of Use
5.0
Features
8.0
Support
5.0
Value
5.5
Integrations
8.0
AI Capabilities
1.5

Customer Reviews

Features

103 features confirmed across 13categories· Showing confirmed capabilities only

Technician Management40features

AI Generated Job DescriptionsGenerative AI job description creationAI-Powered Talent ManagementTalent ManagementApplicant Tracking SystemIntelligent scoring algorithms for candidate sourcingAutomated Matching Based on Skills and CertificationsIntelligent candidate scoringAutomated Onboarding and Offboarding WorkflowsApplicant Onboard APIBenefits AdministrationRetirementBlended Workforce ManagementWorkforce ManagementEmployee Handbook BuilderEnhanced Employee Handbook Support
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Employee Lifecycle ManagementTalent management from recruitment to retirementHR and PayrollGlobal payroll processingInternal Employee CommunicationADP ConnectLabor ForecastingWorkforce management with scheduling and labor forecastingOnboardingApplicant OnboardingOnboarding And Termination HR GuidanceBenefits guidanceSubcontractor ManagementContractor managementTime TrackingTime trackingTimesheet ApprovalsManager approvalsTraining CoursesCompliance trainingWorkers Compensation ManagementWorkers' CompensationBackground ChecksBackground checksGarnishment AdministrationGarnishment payment serviceProfessional Employer Organization (PEO)Professional Employer Organization (PEO)New Hire and Separation ManagementNew Hire and Separation managementEmployee Self-Service PortalEmployee self-service toolsHR and Employee PortalsHR managementAgent ScorecardsAI-powered candidate scoringEmployee Record ManagementEmployment VerificationReal-Time HR InsightsRetirement Plan ManagementUnemployment Claims ProcessingVoice of the Employee Survey TemplatesDigital I-9 ProcessingPaperless Form I-9 administrationTime Off ManagementTrack time and request time offReal-Time Schedule and Staffing MonitoringReal-time schedule and staffing monitoringDigital Benefits EnrollmentBenefits enrollment via mobile appEmployee SurveysEmployee engagement surveys (Voice of the Employee)Automated Workforce ComplianceIntelligent automation for complianceAutomated Onboarding ChecklistsPay Stub AccessPayroll information access

Platform & Customization17features

Third-Party IntegrationERP Data IntegrationNatural Language Search for People, Reports, and PoliciesNatural language search for people, reports, and policiesOnboarding SupportOnboarding supportProfessional ServicesProfessional ServicesBack Office Data SyncAutomatic data syncData ImportAutomatic data synchronizationMulti-Language SupportMulti-language supportSingle Sign-OnSingle sign-on
Show 9 more
FLIR Ignite Cloud StorageSecure cloud-based document storageHR Data Access via APITime and labor management data accessCMMS FSM ERP and Planning System InteroperabilityHCM and business system integrationsApproval ManagementPolicy acknowledgmentCustom TemplatesUse case templatesIdentity Provider IntegrationClient credentials authorization for API projectsAPI PlaygroundAPI ExplorerCustom API AccessCustom API DevelopmentCentralized Data Management

AI & Automation12features

AI Assistant (ADP Assist)ADP Assist AI HR assistantAI Assisted Metrics Interpretation and Trend AnalysisTurnover trend analysisAI Powered Keyword Rich SourcingAI powered sourcing toolsAI SupportAI capabilitiesAnomaly DetectionAI powered anomaly detectionConfigurable WorkflowsAutomated, configurable workflowsCSR AI AssistantADP AssistAI Powered Prompts and RemindersAI-powered prompts and reminders
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AI Enabled Compliance ManagementAutomation RulesAutomated, configurable workflowsAI Powered ScoringIntelligent candidate scoringAI Powered Search

Accounting Integration10features

Accounting IntegrationTime & Labor App IntegrationAI Payroll Simulation and ValidationPayroll dashboard with error detection alertsAutomated PayrollPayroll processingBill And Pay Rate ManagementDirect Deposit ManagementContinuous Payroll CalculationContinuous payroll calculationDeduction Instruction ManagementDeduction Instruction APIDirect Deposit APIDirect Deposit APIPayroll Tax Filings and DepositsPayroll tax calculation and filing
Show 2 more
Tax FilingTax FilingPayroll Tax AdministrationUnemployment claims processing

Customer Communication4features

NotificationsWorkforce notifications for approvals, deadlines, and actionsAI ReceptionistAI-powered virtual assistant (ADP Assist)Customer SupportOngoing SupportExpert consulting support

Reporting & Analytics4features

ReportingCustom report builderAnalyticsData VisualizationCustomizable Data Views and FilteringStandard and customizable reportsSalary BenchmarkingSalary benchmarking insights

Invoicing & Payments3features

Payment ProcessingDirect DepositFlexible Payment Scheduling Without Extra FeesFlexible payment scheduling without extra feesMulti-Currency SupportMulti-currency support

CRM & Sales3features

Bulk Location ManagementCorporate Group ManagementRatings And ReviewsAI Search And LLM VisibilityAI smart search tool

Compliance & Safety3features

Multi-State Tax ComplianceTax ComplianceAutomated Backup Insurance EnrollmentBusiness insuranceAudits And ComplianceCompliance reporting and services

Training & Education3features

AI Content TranslationGenerative AI for job descriptionsGroup EnrollmentCorporate GroupsNew Hire Onboarding Program

Scheduling & Dispatch2features

SchedulingWorkforce schedulingIndividual Notifications Per Scheduled EventEvent Notification

Mobile & Field Tools1feature

AI Form Guidance AgentAI-driven guidance

Equipment & Asset Management1feature

Remote MonitoringReal-time schedule monitoring

Integrations 6 across 2 categories

Accounting 3
QuickBooks Online

QuickBooks

Wave

Wave

Xero

Xero

HR & Payroll 3
ADP
The Work Number
ZipRecruiter

ZipRecruiter

Pricing

Model
Per User
Starting at
$79/mo
Notes
RUN by ADP starts ~$39/mo base + $5/employee/mo. Full custom quote required. Modules include payroll, HR, benefits, and time.

Related Products 3 across 1 category

Alternatives & Competitors

Rippling Evidence-backed Good
Rippling Good match
Why these are related — sources 5
  • reddit

    “Rippling: All-in-one beast (payroll, onboarding, benefits); fixes ADP's interface woes.”

  • gusto.com

    “Rippling redefines what a workforce management platform can do—melding HR, IT, and payroll in a cohesive, highly automated package. It's the ADP alternative for modern, tech-savvy teams—just be ready to stomach the modular pricing and robust onboarding needed to unlock its full power.”

  • checkwriters.com

    “Rippling focuses on automation and IT integration, while ADP has decades of experience in payroll processing.”

  • rippling.com

    “ADP targets enterprises with comprehensive global capabilities, while Paylocity focuses on mid-market businesses with strong domestic HR tools. Meanwhile, Rippling takes a fundamentally different approach by unifying HR, IT, and Finance in a single platform.”

  • business.com

    “Rippling and ADP TotalSource are top-rated HR solutions that can help businesses take a customized approach to handling essential HR needs.”

Paylocity Evidence-backed Good
Paylocity Corporation Good match
Why these are related — sources 4
  • adp.com

    “ADP Workforce Now is far superior to Paylocity. Paylocity is a "one size fits all platform" that could not meet our business's unique needs.”

  • paylocity.com

    “G2.com – ADP vs. Paylocity”

  • fitsmallbusiness.com

    “Paylocity and ADP both offer a wide suite of HR and payroll solutions for managing the entire employee lifecycle—from hiring to retiring.”

  • techrepublic.com

    “Both ADP and Paylocity serve broad human resource and payroll needs, but they target different types of businesses.”

Paychex Flex Evidence-backed Good
Paychex Inc. Good match
Why these are related — sources 5
  • reddit

    “On a separate note, if I needed a comprehensive solution I would definitely use ADP over Paychex based on my own experiences.”

  • gusto.com

    “If you're scaling rapidly and need a modular, fast, small-business-focused payroll solution, Paychex Flex is a top-tier ADP alternative.”

  • adp.com

    “When you need help, ADP is ready with live payroll professionals available day or night. With Paychex, unless you're on the highest tier plans, you have to pay extra to reach email and live phone support, which can slow you down when problems come up.”

  • paychex.com

    “Why We Win: Paychex vs. ADP”

  • businessnewsdaily.com

    “ADP and Paychex are two of our top choices for payroll software that can handle the needs of any size business. We've put their services side by side so you can decide which one will serve you best.”