Skip to main content
Full Stack HVAC Full Stack HVAC

Aircall

by Aircall SAS

Last updated Mar 29, 2026 · 1 revision

Cloud-based business phone with 100+ integrations, AI insights, and 99.95% uptime across seven global data centers.

Aircall - by Aircall SAS - VoIP Platforms software - logo 6.4 Good See breakdown →

Highlights

53 Features45 Integrations

Capabilities

Per User Free TrialMobile App
Buy from Aircall SAS Visit website

Media

About This Product

Aircall is a cloud phone and call center platform with smart call routing, IVR, shared call inbox, and AI-driven summaries and sentiment tracking. It integrates with over 100 business tools including HubSpot, Salesforce, and ServiceTitan, making it suitable for growing HVAC companies managing high call volumes.

Capabilities

How this product is delivered and what's included out of the box.

Mobile app
Available
Free trial
Yes
Free tier
No
Public API
Yes
Deployment
Cloud

FSH Score Breakdown

Ease of Use
7.0
Features
8.0
Support
5.0
Value
5.5
Integrations
8.0
AI Capabilities
3.0

Customer Reviews

Features

53 features confirmed across 8categories· Showing confirmed capabilities only

Customer Communication20features

Omni-Channel InboxAuto DialerClick-to-dialCall Flow AutomationIVRSMS MessagingSMS and MMSAssign Messages to Team MembersBring Your Own NumbersCall Transfers and ExtensionsCarrier Calling For Mobile Softphone
Show 12 more
Local PresenceMMS Messaging ServiceMulti-channel messagingSkills-Based Ticket RoutingUnified Messaging InboxVoIP Phone SystemNumber portingEmail IntegrationShared inboxCall RoutingWiFi to GSM network transferWhatsapp IntegrationCall RecordingCall recording on mobileAI ReceptionistAI Voice AgentNotificationsMobile notifications for voicemail, missed calls, text messages, and assignmentsMissed Calls And Voicemails Email Notifications

AI & Automation13features

AI SupportAI AssistAI TranscriptionLive transcriptionSentiment AnalysisSentiment analysisAI Agent Custom InstructionsAI Automation SummaryAI Enhanced PlaybooksAI Escalation with Assigned UsersAI Knowledge Base
Show 5 more
AI Powered Security and Compliance ControlsBANT Intent DetectionCall SummarizationDual Knowledge Base ArchitectureAutomation RulesAutomation Rules

CRM & Sales7features

CRMBusiness contact list access on mobileAutomated CRM LoggingCase AssignmentCall PopScreen popCall TaggingSalesforce Voice IntegrationContact Insights

Reporting & Analytics4features

AnalyticsAnalytics+ReportingCustom SummariesCall InsightsUnified View of calls, texts, voicemails, and status logsCall TrackingCRM logging

Technician Management3features

Call Monitoring & CoachingCall recordingAI Supervisor AssistTechnician CoachingAI live coaching

Platform & Customization3features

Single Sign-OnSingle sign-onCustom FieldsCustom VocabularyDocument ManagementKnowledge Base

Scheduling & Dispatch2features

SchedulingAvailability settingsAuto Assign Jobs

Invoicing & Payments1feature

Payment ProcessingSecure Payments

Integrations 45 across 9 categories

CRM 24
AISDR
ASSUR3D
Attio
Bao
Bloobirds
BoldDesk
Copper
Freshdesk
Front
Gorgias
Happy Fox
Help Scout

Help Scout

HubSpot

HubSpot

Kustomer
Microsoft Dynamics 365

Microsoft Dynamics

Odoo
OnePageCRM
Pipedrive

Pipedrive

Planhat
Re:amaze
Salesforce

Salesforce

Sellsy
Zendesk

Zendesk

noCRM
Communication 7
Callingly
Conversive
Convin
Crisp

Crisp

Intercom

Intercom

Microsoft Teams

Microsoft Teams

Slack

Slack

Productivity 4
Allego
Avoma
Claap
monday.com
Data & Automation 4
Alloy Automation
Appy Pie Connect
ClicData
Zapier

Zapier

Marketing 2
ActiveCampaign

ActiveCampaign

Attention
Payment Processing 1
Paytia
Field Service 1
Builder Prime
HR & Payroll 1
Bullhorn
eCommerce 1
Shopify

Shopify

Pricing

Model
Per User
Starting at
$30/mo
Notes
Essentials $30/user/mo (annual, min 3 licenses = $90/mo minimum), Professional $50/user/mo (annual), Custom quote for enterprise. Monthly billing adds ~33% ($40/$70). Add-ons: extra numbers $6/mo, advanced analytics $15/user/mo, AI features $9/user/mo.

Related Products 10 across 1 category