Arch

Name: Arch
Author: Arch Technologies Inc.

by Arch Technologies Inc.

Last updated Mar 29, 2026 · 1 revision

AI marketing software for ServiceTitan contractors that predicts churn, finds upsells, and automates campaigns.

6.0 Good See breakdown →

Highlights

49 Features 7 Integrations

Capabilities

Custom Mobile App

Buy from Arch Technologies Inc. Visit website

Media

getarch.com

About This Product

Arch connects to ServiceTitan and layers in external data like permits, real estate transactions, and financial signals to build Ideal Customer Profiles. Its AI identifies churn risk, surfaces upsell opportunities from technician notes, and automatically enrolls customers into personalized email and direct mail campaigns.

Capabilities

How this product is delivered and what's included out of the box.

Mobile app: Available
Free trial: No
Free tier: No
Public API: Yes
Deployment: Cloud

FSH Score Breakdown

Ease of Use

6.0

Features

7.5

Support

5.0

Value

5.0

Integrations

8.0

AI Capabilities

3.0

Features

49 features confirmed across 12categories· Showing confirmed capabilities only

CRM & Sales15features

Automated Customer Touchpoints And SequencesAutomated customer retention campaignsFull Attribution TrackingFull attribution trackingMarketing ToolsAudience BuilderAdvanced Audience SegmentationAI lookalike audience targetingDirect Mail MarketingA/B testing for direct mailAutomated Email Marketing for RenewalsHot Lead FlaggingIdeal Customer Profile Creation

Show 7 more

A/B TestingBuilt-in A/B testing with holdout groupsIntelligent Lead GenerationHot Leads identificationHot Leads ListHot LeadsAutomated Multi-Channel Campaign ExecutionMulti-channel campaign executionLead ManagementHot LeadsAI Lead ScreeningUnbooked high-intent lead flaggingChurn Prediction

Reporting & Analytics7features

ReportingNo-code analytics and reportingAnalyticsEnhanced analyticsBenchmarking ReportsIndustry benchmarkingExecutive DashboardExecutive dashboardROI Analysis with Savings, Incentives, and RebatesSavings calculationsCall TrackingAutomated call classification correctionIndustry Performance Benchmarks

AI & Automation7features

AI EstimatesEstimate generatorAutomatic Call Classification and Disposition CorrectionAutomatic call classification and disposition correctionAI Powered Marketing Automation for Customer EngagementAutomated customer retentionAI Agents for SalesAI Assisted ProfilingIdeal Customer Profile creationAI SupportVoice AI agent supportAI Pricing and Up-Sell RecognitionCross-sell and upsell opportunity discovery

Platform & Customization6features

Multiple Data Source ConnectivityMulti-source data integrationAttach Manual J and Design Reports to ServiceTitan Customer RecordsNear Real-Time Access to Critical InformationData ExportCustomer list exportApp and Data Source EnvironmentsData integration from 12+ sourcesBack Office Data SyncServiceTitan data synchronization

Customer Communication5features

Skills-Based Ticket RoutingAI ReceptionistVoice AI agent coachingAI Chat ReceptionistVoice AI agent compatibilityCustom Email Notifications with Timing RulesEmail sending configurationsCustomer SupportAutomated multi-channel campaign execution

Technician Management2features

Call Monitoring & CoachingVoice AI agent coachingTechnician CoachingCustom coaching rubrics

Equipment & Asset Management2features

Equipment Data TrackingInstalled equipment data trackingAlertsReal-time alerting to communication channels

Invoicing & Payments1feature

Consumer FinancingPoint-of-sale financing

Estimating & Quoting1feature

System DesignAutomated system design

Mobile & Field Tools1feature

Label GenerationLead generation

Accounting Integration1feature

BudgetingBudget forecasting tools

Compliance & Safety1feature

Risk IdentificationChurn risk identification

Integrations 7 across 2 categories

Communication 6

Avoca

Broccoli

Dialpad

Google Chat

Microsoft Teams

Slack

Field Service 1

ServiceTitan Native

Pricing

Model: Custom
Starting at: Contact for pricing
Notes: No public pricing. Arch is an AI-driven revenue/marketing platform for HVAC contractors (not a financing platform as originally noted). Integrates with ServiceTitan. Uses ML to identify homes with aging HVAC systems via permits, real estate transactions, and financial signals. Raised $6.2M seed from Gigascale Capital, Coatue, Floodgate, ReGen Ventures, MCJ Collective. Co-founders: Phil Krinner and Sacha Schmitz (San Francisco).