Yelp for Business
by Yelp for Business
Last updated Mar 29, 2026 · 1 revision
Highlights
Capabilities
Media
Rheem Prestige AC Not Working - Disassembly of Condenser & Service Call Overview
About This Product
HVAC companies utilize this platform to manage online business profiles and respond to customer reviews across search results. It enables service providers to enhance local visibility and maintain reputation through direct engagement with client feedback.
Capabilities
How this product is delivered and what's included out of the box.
- Mobile app
- Not available
- Free trial
- No
- Free tier
- Yes
- Public API
- No
- Deployment
- Cloud
FSH Score Breakdown
Ease of Use 6.0
Features 9.0
Support 5.0
Value 6.5
Integrations 7.0
AI Capabilities 1.5
Customer Reviews
Features
95 features confirmed across
15categories· Showing confirmed capabilities only
CRM & Sales35features
CRMRespond to customer inquiries and messagesCompany Profile MaintenanceAd ManagementAI Powered Ads and Outreach OptimizationAutomated Social Media PostingBuyer Intent SignalsCompetitor Tracking and ReportingCustomer Activity Management
Show 27 more
Filter and Validate Leads in Real TimeGeofencing MarketingLocation Intelligence and Market AnalysisMachine Learning Ad Budget ToolPaid AdsPortfolio ShowcaseRatings And ReviewsReview Management and ResponseSEO And Local Search OptimizationSEO OptimizationDealer LocatorBusiness details retrievalGoogle Business Profile ManagementUpdate business hours and service areaMarketing ToolsYelp Connect postsUnified Customer View with ReportingLead ManagementConsumer intent signalsAd Platform IntegrationAd To Chat ConversionAdvanced Ad Creation ToolsBrand Consistency ManagementConsolidated Partner DashboardGoogle Verified BadgeKeyword Research And TargetingLead ExportPaid SearchAd Performance And ROAS TrackingHyper Local TargetingAutomated Review RequestsReview retrieval
Customer Communication12features
Automated Status UpdatesBusiness Hours ManagementCustomer Communication ToolsCustomer SupportRespond to messagesCustomizable Greeting MessageDedicated Phone NumberDirect Member To Partner MessagingNotificationsReal-time mobile notifications
Show 4 more
Email IntegrationAI-enhanced business owner inbox summariesCall Flow AutomationCustomizable call to actionSMS MessagingRespond to messagesAssign Messages to Team Members
AI & Automation11features
AI Agent Custom InstructionsAI Agents for Engagement, Qualification, and ConversionAI Call QualificationAI Employee for Automated Lead Response and Appointment SettingAI Follow-Up TasksAI Powered Matching AlgorithmAI Powered Monitoring to Flag and Filter Suspicious or Fraudulent ReviewsAI Powered Photo Recognition for Project Requests
Show 3 more
AI Powered Review Response AutomationAI Powered SearchAI Review ResponsesReview excerpts
Platform & Customization10features
Custom API AccessWebhooksData Ingestion APIPartner APIScheduling And Dispatch IntegrationData ImportData Ingestion APIMulti-LocationSwitch between multiple locationsThird-Party IntegrationOrdering, scheduling, payment, fulfillment, and customer support integrationMenu Management
Show 2 more
Document ManagementUpload photosCustom BrandingLogo
Mobile & Field Tools5features
Image UploadReal Time Mobile AlertsAI Photo AnalysisAI-powered photo recognition for project needsDigital FormsAdd photosImage Capture And Tagging
Scheduling & Dispatch4features
SchedulingAppointment request handlingMultiple Time Zones for Staff/LocationsOnline BookingYelp Reservations search and native booking flowsReservations Management
Reporting & Analytics4features
AnalyticsUnified view of performance data across table management and POSReportingTrack ad resultsHistorical Data AccessConsumer Financing Metrics Reporting
Invoicing & Payments3features
Payment ProcessingCheckout APIOnline CheckoutPoint of Sale (POS) System
Estimating & Quoting2features
Quoting & EstimatesCustomers can request quotes from youBid Requests
Technician Management2features
Business Account DashboardAdvanced Hours Management
Compliance & Safety2features
Service Provider Vetting and Verification BadgeLicense Verification
Training & Education2features
Sales & Customer RelationsSingle view of each customer across systemsBusiness Management & OperationsBusiness summaries
Inventory Management1feature
Inventory ManagementFulfillment API
Equipment & Asset Management1feature
Device Grouping by Organization, Location, and Floor
Accounting Integration1feature
BudgetingPortfolio
Integrations 9 across 6 categories
Field Service 2
Housecall Pro
Housecall Pro
Vagaro
Productivity 2
Apple Maps
Apple Maps
Calendly
Calendly
Industry-Specific 2
Dinerware
Olo
Marketing 1
Zocdoc
Zocdoc
eCommerce 1
Grubhub
Data & Automation 1
Zapier
Zapier
Pricing
Freemium high confidence
| Tier | Monthly | Annual | Unit |
|---|---|---|---|
| Yelp Business Page Free business page, get found in searches, respond to reviews and messages | Free | -- | flat |
| Yelp Ads Prime ad spots, target by location and keyword, track ad performance | $150 | -- | flat |
| Upgrade Package Eye-catching visuals, promote offers, no competitor ads on page | $180 | -- | flat |
| Yelp Ads & Upgrade Package All benefits of Yelp Ads and Upgrade Package, plus Verified License | $270 | -- | flat |
