Yelp for Business

Name: Yelp for Business
Author: Yelp for Business

by Yelp for Business

Last updated Mar 29, 2026 · 1 revision

6.1 Good See breakdown →

Highlights

101 Features 9 Integrations

Capabilities

Freemium Free Tier

Visit website

Media

Rheem Prestige AC Not Working - Disassembly of Condenser & Service Call Overview

About This Product

HVAC companies utilize this platform to manage online business profiles and respond to customer reviews across search results. It enables service providers to enhance local visibility and maintain reputation through direct engagement with client feedback.

Capabilities

How this product is delivered and what's included out of the box.

Mobile app: Not available
Free trial: No
Free tier: Yes
Public API: No
Deployment: Cloud

FSH Score Breakdown

Ease of Use

6.5

Features

7.9

Support

5.0

Value

6.5

Integrations

7.0

AI Capabilities

1.5

Customer Reviews

Features

101 features confirmed across 15categories· Showing confirmed capabilities only

CRM & Sales37features

CRMRespond to customer inquiries and messagesAd ManagementAd placement on competitor pagesBuyer Intent SignalsConsumer intent signalsGoogle Business Profile ManagementFree business profile pagePortfolio ShowcasePortfolioRatings And ReviewsRespond to reviewsCompany Profile MaintenanceLead ManagementRequest a Quote

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Marketing ToolsPaid advertisingAutomated Social Media PostingCompetitor Tracking and ReportingCustomer Activity ManagementFilter and Validate Leads in Real TimeLocation Intelligence and Market AnalysisMachine Learning Ad Budget ToolPaid AdsSEO And Local Search OptimizationSEO OptimizationGeofencing MarketingTargeted area advertisingDealer LocatorBusiness details retrievalUnified Customer View with ReportingAutomated Review RequestsCustomer review management and responsesAI Lead ScreeningLead qualification and project detail captureAI Powered Ads and Outreach OptimizationMachine-learning-based ad budget toolReview Management and ResponseManage Yelp reputationAd Platform IntegrationAd To Chat ConversionAdvanced Ad Creation ToolsBrand Consistency ManagementConsolidated Partner DashboardKeyword Research And TargetingLead ExportPaid SearchPaid Ads ManagementYelp AdsAd Performance And ROAS TrackingHyper Local TargetingAdvanced Audience SegmentationLocation and category targeting

Customer Communication16features

AI Receptionist24/7 call handlingCall RecordingCall recording, transcription, and summarizationCustomer SupportRespond to messagesNotificationsAutomated SMS follow-upBusiness Hours ManagementCustomer Communication ToolsCustomizable Greeting MessageDedicated Phone Number

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Automated Status UpdatesOpen/close statusSMS MessagingDirect customer messagingCall Transfers and ExtensionsCall forwarding setupEmail IntegrationAI-enhanced business owner inbox summariesAI Chat ReceptionistAI-powered call answeringVoIP Phone SystemDedicated phone number provisionCall Flow AutomationCustomizable call to actionAssign Messages to Team Members

AI & Automation11features

AI Powered Review Response AutomationRespond to reviews and messagesAI Review ResponsesReview Highlights endpointAI Agents for Engagement, Qualification, and ConversionAutomated lead qualification and project detail captureAI Agent Custom InstructionsAI Call QualificationAI Employee for Automated Lead Response and Appointment SettingAI Follow-Up TasksAI Powered Matching Algorithm

Show 3 more

AI Powered Monitoring to Flag and Filter Suspicious or Fraudulent ReviewsAI Powered Photo Recognition for Project RequestsAI Powered SearchPremium search filters

Platform & Customization9features

Custom API AccessWebhooksCustom BrandingLogoMulti-LocationMulti-location managementData Ingestion APIPartner APIScheduling And Dispatch IntegrationData ImportData Ingestion APIThird-Party IntegrationOrdering, scheduling, payment, fulfillment, and customer support integration

Show 1 more

Document ManagementUpload photos

Reporting & Analytics5features

AnalyticsUnified view of performance data across table management and POSReportingTrack ad resultsBusiness Vitals ScoringBusiness viability scoreHistorical Data AccessHistorical star ratingsConsumer Financing Metrics Reporting

Mobile & Field Tools5features

Image UploadUpload unlimited photos with captionsReal Time Mobile AlertsAI Photo AnalysisAI-powered photo recognition for project needsDigital FormsAdd photosImage Capture And Tagging

Scheduling & Dispatch4features

SchedulingAppointment request handlingMultiple Time Zones for Staff/LocationsOnline BookingCalendly scheduling integration via Request a QuoteReservations Management

Invoicing & Payments3features

Payment ProcessingCheckout APIOnline CheckoutPoint of Sale (POS) System

Estimating & Quoting2features

Quoting & EstimatesCustomers can request quotes from youBid Requests

Technician Management2features

Business Account DashboardBusiness analytics and profile views dashboardFace RecognitionTrack visitor engagement

Compliance & Safety2features

Service Provider Vetting and Verification BadgeLicense Verification

Training & Education2features

Sales & Customer RelationsSingle view of each customer across systemsBusiness Management & OperationsBusiness Highlights

Inventory Management1feature

Inventory ManagementFulfillment API

Equipment & Asset Management1feature

Device Grouping by Organization, Location, and Floor

Accounting Integration1feature

BudgetingPortfolio

Integrations 9 across 6 categories

Field Service 2

Housecall Pro

Vagaro

Productivity 2

Apple Maps

Calendly

Industry-Specific 2

Dinerware

Olo

Marketing 1

Zocdoc

eCommerce 1

Grubhub

Data & Automation 1

Zapier

Pricing

Freemium high confidence

Tier	Monthly	Annual	Unit
Yelp Business Page Free business page, get found in searches, respond to reviews and messages	Free	--	flat
Yelp Ads Prime ad spots, target by location and keyword, track ad performance	$150	--	flat
Upgrade Package Eye-catching visuals, promote offers, no competitor ads on page	$180	--	flat
Yelp Ads & Upgrade Package All benefits of Yelp Ads and Upgrade Package, plus Verified License	$270	--	flat

View pricing page →

Related Products 3 across 1 category

Alternatives & Competitors

Angi (formerly Angie's List) Evidence-backed Fair

Angi (formerly Angie's List) Strong match

Why these are related — sources 5

reddit
“After using Yelp ads, Angi’s ads/list, home-advisor, Bark, ThumbTack. I have to say Yelp has definitely given me the most bang for my buck.”
homesidekick.com
“Two of the most popular options are Angi (formerly Angie's List) and Yelp. Both offer contractor reviews, but they function differently and cater to different needs.”
projul.com
“Yelp's model is advertising-based. Your free listing can show up in search results, but paying for Yelp Ads puts you above organic results and on competitor pages. Angi's model is lead-based. When a homeowner submits a project request on Angi, the platform matches them with contractors in the area.”
fieldpulse.com
“Like, Home Advisor and Yelp, Thumbtack offers a more open platform for any market than Angi.”
housecallpro.com
“The best Angi alternatives for contractors include Google Local Service Ads, Thumbtack, HomeAdvisor, Yelp, Houzz Pro, Home Depot Pro Referral, Networx, Bark, HomeGuide, and Neighborly.”

HomeAdvisor (Angi subsidiary) Evidence-backed Good

HomeAdvisor (Angi subsidiary) Good match

Why these are related — sources 3

reddit
“After using Yelp ads, Angi’s ads/list, home-advisor, Bark, ThumbTack. I have to say Yelp has definitely given me the most bang for my buck.”
fieldpulse.com
“Home Advisor's ability to qualify who is added to its roster is a better option than Yelp's wide open platform.”
leadflowgod.com
“Clear cost-per-lead vs Yelp's unclear ROI metrics. Actual leads vs Yelp's impression-based advertising. Project value estimates upfront vs unknown Yelp inquiry size.”

Google Local Services Ads (Google platform) Evidence-backed Good

Google Local Services Ads (Google platform) Good match

Why these are related — sources 3

bluegridmedia.com
“Google LSAs give you more control, better conversion rates, and lead exclusivity. Yelp advertising should be something you test after you've maxed out those channels, and only if the math works for your specific trade and market.”
phlashconsulting.com
“The choice between Yelp Ads and Google Local Service Ads depends on various factors, including the nature of your business, target audience, and advertising goals.”
beltstack.com
“Google Local Services Ads capture high-intent Google searchers with a screened listing; Yelp Ads monetize users already browsing Yelp—choose based on where your best customers start research.”