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Constant Contact

by Constant Contact Inc.

Straightforward email marketing with high deliverability, event tools, and social posting for small businesses.

Media

About This Product

Constant Contact provides email marketing with strong deliverability rates, drag-and-drop email builder, contact management, social media posting, and event marketing tools. Its simplicity and support make it a popular choice for HVAC contractors who want reliable email campaigns without a steep learning curve.

Capabilities

How this product is delivered and what's included out of the box.

Mobile app
Available
Free trial
Yes
Free tier
No
Public API
Yes
Deployment
Cloud

FSH Score Breakdown

Ease of Use
7.0
Features
7.5
Support
6.0
Value
5.5
Integrations
8.0
AI Capabilities
2.5

Customer Reviews

Features

89 features confirmed across 13categories· Showing confirmed capabilities only

CRM & Sales35features

Bulk ProspectingAdvanced Audience Segmentationcontact list segmentationAI Assisted MarketingAI content recommendationsAI Image And Caption GeneratorAI Content GeneratorAuto Create Contacts Via ZapierBusiness card scanningAutomated Email Marketing for RenewalsEmail schedulingAutomated Social Media Postingsocial media postingBrand Consistency ManagementBrandKit
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Contact ImportLarge file splitting for contact importsDynamic Content DeliveryDynamic contentInstant Web Lead Parsing And Follow Upwebsite signup formsLink Click Trackinglink click trackingMarketing SegmentationList SegmentationSales Template LibraryEmail template librarySignup FormsSign-up FormsWebsite Builder With ThemesLead generation landing pagesAutomated Customer Touchpoints And SequencesAutomated email & SMS messagesCart Abandonment RecoveryAutomated abandoned cart remindersSales AutomationAbandoned cart recoveryLink TrackingUTM trackingAd ManagementMulti-channel campaign managementAI Caption GenerationAd Performance And ROAS Trackingclick-through rate trackingApple Mail Privacy Protection HandlingCustom Post-Review Landing PagesCustomer Journey BuilderReady-to-Roll TemplatesAI Powered Business Card ScannerBusiness card scanning for contactsSignup Forms and PopupsWebsite signup forms and pop-upsDrag and Drop Email EditorDrag-and-drop email editorCustomer Loyalty ProgramMobile loyalty programsAI Search OptimizationEmail list buildingA/B TestingA/B testingSMS and Email MarketingAutomated email & SMS messagesAutomated Multi-Channel Campaign ExecutionAutomatic campaign naming on mobile web

Platform & Customization18features

Single Sign-OnCustom permissions and billing setupApproval ManagementMulti-Company ManagementMulti-LocationRole-Based Access ControlThird-Party IntegrationReal-time data syncData ImportData Import & Export ToolsMobile-First DesignMobile-friendly email templates
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AI Document Editor With Co-AuthoringAI Template BuilderDocument ManagementStore organization logos and images in libraryDrag And Drop Form Builderdrag-and-drop editorDepartments And PermissionsPermissions and billing setupBack Office Data SyncContract and Form CustomizationNear Real-Time Syncs Every 15 MinutesConfiguration ConsoleConfigurable test durationDigital Asset ManagementCanva design editing

Customer Communication11features

Chat and Email SupportPhone and chat supportCustomer SupportLive phone and chat supportNotificationsautomated emailsCross-Device Campaign EditingCross-device campaign editingEmail List BuildingMessage PersonalizationEmail PersonalizationSMS MessagingPremium plans include 500 messages; Lite and Standard plan customers can add messages starting at $10/month.Email Deliverability97% email deliverability rate
Show 3 more
Email IntegrationEmail Reporting HubProfessional Emailemail editorEmail Based Skip or Pause ManagementSingle Campaign Email Details

AI & Automation8features

Automation RulesautomationAI Email AssistantAI Enabled Behavior DetectionBehavior-based automationAI Generated Work Order Summaries and Prioritization RecommendationsSubject Line Recommendation EngineBuilt-in subject line recommendation engineAI SupportAI writing assistanceAI Content DraftingSubject line recommendation engineAI Powered Social Listening

Reporting & Analytics5features

Marketing Analytics DashboardCampaign analytics and reportingAutomated Dashboards and System Status ReportsChannel ROI ReportingHeatmap ReportingGoal Trackinglink click tracking

Mobile & Field Tools3features

Digital Formspop-up formsLabel GenerationLead generationImage Upload

Equipment & Asset Management2features

BAS AutomationAutomation Path BuilderEvent Setback ManagementEvent management

Compliance & Safety2features

Building Code ComplianceList buildingEMF TestingA/B testing

Scheduling & Dispatch1feature

SchedulingEmail scheduling

Estimating & Quoting1feature

Specification EditorDrag-and-drop editor

Fleet & GPS Management1feature

GPS TrackingMobile email tracking

Technician Management1feature

Training CoursesAccess free training

Training & Education1feature

AI Content Translation

Integrations 28 across 7 categories

Marketing 10
BoldTrail
Facebook

Facebook

Givebutter
Google Analytics

Google Analytics

Instagram

Instagram

LinkedIn

LinkedIn

Lofty
TikTok

TikTok

Unbounce
Vimeo
Productivity 6
Acuity Scheduling

Acuity Scheduling

Canva
Google Forms
Google Sheets

Google Sheets

Typeform
monday.com
CRM 5
Blackbaud Raiser's Edge NXT
Cloze
Follow Up Boss
HubSpot

HubSpot

Salesforce

Salesforce

eCommerce 3
Shopify

Shopify

Squarespace
Webflow
Payment Processing 2
Square

Square

Stripe

Stripe

Communication 1
Telgorithm
Data & Automation 1
Zapier

Zapier

Pricing

Model
Subscription
Starting at
$12/mo

Related Products 2 across 1 category

Alternatives & Competitors

Mailchimp Evidence-backed Good
Intuit Inc. Strong match
Why these are related — sources 5
  • reddit

    “Is Constant Contact better than Mailchimp?Constant Contact is easier to use and better for beginners, while Mailchimp offers more advanced features. The best choice depends on your needs and experience level.”

  • brevo.com

    “Mailchimp is far from the cheapest Constant Contact alternative on this list.”

  • emailtooltester.com

    “MailChimp and Constant Contact are both popular email marketing tools, and each has its own particular strengths and weaknesses.”

  • emailvendorselection.com

    “Constant Contact versus Mailchimp can go toe to toe.”

  • mailercheck.com

    “Constant Contact is beginner-friendly, has a mobile app, offers integrations with 450 apps, and its customer support is one of the main reasons why people prefer this competitor over Mailchimp.”

ActiveCampaign Evidence-backed Good
ActiveCampaign LLC Strong match
Why these are related — sources 5
  • activecampaign.com

    “ActiveCampaign vs. Constant Contact”

  • brevo.com

    “ActiveCampaign is a great Constant Contact alternative for the”

  • jellyreach.com

    “ActiveCampaign and Constant Contact differ across several core dimensions that affect setup effort, automation power, and reporting depth.”

  • ramp.com

    “Both platforms serve over 100,000 businesses but differ significantly in automation depth, integration capabilities, and pricing models for industry applications.”

  • emailvendorselection.com

    “ActiveCampaign | Marketing automation | Yes, 14 days | $15 ... Constant Contact | Yes, 14 days | $12 (both listed in the editorial best-platforms comparison table).”