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Explorer Shafers

by Explorer Software / Shafers

Last updated Mar 29, 2026 · 2 revisions

Deeply focused on scheduling renewals and dynamically signaling when to increase pricing to aggressively protect margins on legacy service agreements.

Explorer Shafers - by Explorer Software / Shafers - Maintenance Agreement & Service Contract Management software - logo 5.6 - Good
Custom · $100 Mobile App 15 Features 2 Integrations
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About This Product

Field service management with integrated accounting, dispatching, and flat rate pricing for HVAC and plumbing contractors. Specializes in service agreement profitability tracking. GPS nearest-technician dispatching and on-site invoice printing. Built-in payroll eliminates QuickBooks.

FSH Score Breakdown

Ease of Use
5.5
Features
6.5
Support
5.5
Value
5.5
Integrations
4.5
AI Capabilities
1.0

Customer Reviews

Features

15 features confirmed across 12categories· Showing confirmed capabilities only

CRM & Sales3features

CRMContact DatabaseLead ManagementJob ManagementContract ManagementContract/License Management

Invoicing & Payments2features

InvoicingBilling & InvoicingPayment ProcessingPayment Processing

Scheduling & Dispatch1feature

DispatchingDispatching

Estimating & Quoting1feature

Quoting & EstimatesQuotes & Estimates

Fleet & GPS Management1feature

GPS TrackingGPS technician location tracking

Inventory Management1feature

Inventory ManagementInventory Management

Reporting & Analytics1feature

ReportingCustomizable dashboards

Mobile & Field Tools1feature

Digital SignaturesDigital Signatures

Technician Management1feature

Time TrackingTime Tracking

Equipment & Asset Management1feature

Asset ManagementAccess to full customer history and job information on mobile devices

Accounting Integration1feature

Accounting IntegrationIntegrated accounting

Training & Education1feature

Mobile-Friendly LearningMobile Access

Integrations 2 across 1 category

Accounting 2
QuickBooks Desktop Native
QuickBooks Online Native

Pricing

Model
Custom
Starting at
$100
Notes
Explorer Shafers pricing starts in the $100-$500/mo range according to Capterra and Software Advice. This is an on-premise field service management software solution (not cloud-only SaaS). Exact tier breakdown not publicly listed — pricing depends on number of users and modules selected. The FSH listing describes this as 'Shafer's Explorer inspection camera system' but that is INCORRECT — Explorer Shafers is field service management software (scheduling, dispatching, accounting, payroll, service agreements), not an inspection camera product. The FSH listing name/description should be corrected.
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