Doesn't share data with third parties
"We do not share your personal information with companies, organizations, or individuals outside of Google except in the following cases:"
Confidence: high
Source
Google Voice for Business
by Google
Last updated Mar 29, 2026 · 1 revision
Simple, affordable VoIP phone system integrated with Google Workspace for small contractor teams.
Highlights
Capabilities
Trust
Media
workspace.google.com
About This Product
Google Voice for Business provides a straightforward VoIP solution tightly integrated with Google Workspace. It offers AI-powered voicemail transcription, automatic spam blocking, ring groups, and multi-level auto attendants. A cost-effective option for small HVAC shops already using Gmail and Google Calendar.
Capabilities
How this product is delivered and what's included out of the box.
- Mobile app
- Available
- Free trial
- Yes
- Free tier
- No
- Public API
- Yes
- Deployment
- Cloud
Trust & Privacy
Each statement below was extracted directly from the vendor's privacy policy or terms of service. Click "source" to read it in context.
Data export available on request
"You can export a copy of content in your Google Account if you want to back it up or use it with a service outside of Google."
Confidence: high
Source
Data deletion honored on request
"To delete your information, you can:"
Confidence: medium
Source
Primary policy document: https://policies.google.com/privacy?hl=en-US
FSH Score Breakdown
Ease of Use 7.0
Features 4.7
Support 5.0
Value 6.5
Integrations 8.0
AI Capabilities 1.5
Features
30 features confirmed across
9categories· Showing confirmed capabilities only
Customer Communication13features
Cascade RingCentralized Conversation Managementmanage and organize all of your conversationsCustomizable Desk Phone ButtonsDesk phone and ATA supportIndividual Voicemail InboxesvoicemailIntelligent Spam Call ProtectionIntelligent spam call protectionCall Flip To TextVoicemail transcriptionsVideo ConferencingChat and Email Support24/7 phone, email, and chat support
Show 5 more
Call Flow AutomationMulti level auto attendant is available in Standard and Premier plans.Call RecordingAd-hoc and Automatic call recording are available in Standard and Premier plans.Call RoutingRing Groups and Multi level auto attendant are available in Standard and Premier plans.IVR (Interactive Voice Response) MenusUnlimited One-to-One Text MessagesUnlimited text messages
Platform & Customization8features
Back Office Data Syncsyncs across your devicesEmail Hosting with Spam FilteringSpam filteringThird-Party IntegrationData ExportBigQuery export for Voice activityMulti-Device SupportMulti-user supportAudit TrailAvailable in Standard and Premier plans.Multi-LocationAvailable in Standard and Premier plans.Cross-Platform Syncsyncs across your devices
Technician Management2features
Call Monitoring & CoachingCall recordingLicense ManagementZero touch provisioning
AI & Automation2features
AI CallingcallingAI Powered Security and Compliance ControlsAdvanced security and administrative controls
Scheduling & Dispatch1feature
Emergency Response ManagementEmergency dialing
Reporting & Analytics1feature
AnalyticsAvailable in the Premier plan.
Equipment & Asset Management1feature
Asset ManagementMobile device management
CRM & Sales1feature
Google Business Profile ManagementGoogle Meet integration
Compliance & Safety1feature
eDiscoveryeDiscovery
Integrations 7 across 3 categories
Communication 3
Gmail
Gmail
Google Meet
Poly
Productivity 3
Google Calendar
Google Calendar
Google Contacts
Google Vault
Data & Automation 1
Google BigQuery
Pricing
- Model
- Per User
- Starting at
- $10/mo
- Notes
- Google Voice for business requires a separate Google Workspace subscription (Business Starter ~$7/user/month, Business Standard ~$14/user/month, or Business Plus ~$22/user/month), which adds to the total cost. The Starter plan at $10/mo is a newer offering available without Workspace.
Related Products 1 across 1 category
Alternatives & Competitors
Quo (formerly OpenPhone)
Evidence-backed
Good
Quo Inc. Good match
Why these are related — sources 4
- google
“In this editorial, we compare OpenPhone with Google Voice”
- reddit
“I manage two businesses and I would 100% pay for Quo for the other one, but I’m stuck using google voice (which I hate) because I can’t Quo both.”
- nextiva.com
“OpenPhone is built specifically for modern businesses, offering shared numbers, call routing, integrations with tools like HubSpot and Slack, and team collaboration features. Google Voice, meanwhile, is simpler and integrates seamlessly with Google Workspace but lacks advanced analytics, shared inboxes, and CRM integrations.”
- quo.com
“If you’re tired of Google Voice’s quirks, Quo, formerly OpenPhone, lets you work together as a team and save time on repetitive communication tasks.”