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Quo (formerly OpenPhone)

by Quo Inc.

Last updated Mar 29, 2026 · 1 revision

Sona AI answering service built specifically for HVAC to prevent missed 24/7 calls and take qualified messages.

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About This Product

Quo offers unlimited US/Canada calls, AI summaries, and integration with Jobber CRM. The Sona AI receptionist answers common HVAC questions 24/7 and qualifies leads. Starting at $15/user/month with 7-day free trial. Strong HVAC market focus with specific blog content for contractors.

Capabilities

How this product is delivered and what's included out of the box.

Mobile app
Available
Free trial
Yes
Free tier
No
Public API
Yes
Deployment
Cloud

AI Approach

AI-Enhanced

AI supplements traditional workflows. AI augments specific tasks within an otherwise traditional product. Useful, but not the primary reason to buy.

FSH Score Breakdown

Ease of Use
5.0
Features
7.0
Support
5.0
Value
6.0
Integrations
8.0
AI Capabilities
5.0

Features

33 features confirmed across 7categories· Showing confirmed capabilities only

Customer Communication13features

AI Chat ReceptionistSona AI agentAI ReceptionistAI receptionistCall RoutingCall routingShared Phone NumbersShared numbersSMS MessagingText messagingVoIP Phone SystemAuto attendantCall Flow AutomationCall transfersCall RecordingAuto call recording
Show 5 more
Multi-Line Phone ManagementMulti-line phone managementProgrammatic SMS SendingEmail IntegrationShared inboxesCall Flip To TextMessage Scheduler

AI & Automation5features

AI Agent SonaSona AI automation creditsAI TranscriptionAI call summariesAutomation RulesSMS automationAI Driven Text MessagingAI SupportSona AI agent

Platform & Customization5features

Custom API AccessREST APIAnalytics APIAudit TrailCRM activity loggingCustom FieldsCustom contact propertiesThird-Party IntegrationClaude connector

CRM & Sales4features

CRMContact synchronizationCall TaggingAI call tagsAutomated CRM LoggingContact Information Synchronization

Reporting & Analytics3features

AnalyticsAnalyticsReportingAnalytics and reportingCall InsightsAI call tags

Scheduling & Dispatch2features

Work OrdersInternal notesEmail & Calendar SyncCall and text sync

Technician Management1feature

Call Monitoring & CoachingCall recording

Integrations 20 across 6 categories

CRM 8
Attio
Clay
Gong
HubSpot

HubSpot

LegalMate
Pipedrive

Pipedrive

Salesforce

Salesforce

Zoho CRM

Zoho CRM

Productivity 4
Claude

Claude

Fireflies.ai
Google Contacts
OpenAI
Data & Automation 4
Make

Make

Pipedream
Relay.app
Zapier

Zapier

Field Service 2
DripJobs
Jobber Native
Communication 1
Slack

Slack

Marketing 1
Simplesat

Pricing

Freemium high confidence
Tier Monthly Annual Unit
Starter
Unlimited calling/messaging US & CA, voicemail transcripts, Sona AI agent, 1,000 automation credits
$19 $15/mo /user
Business
AI call summaries, group calling, call transfers, HubSpot/Salesforce, analytics, auto call recording
$33 $23/mo /user
Scale
AI call tags, dedicated onboarding, priority support, inbound phone support
$47 $35/mo /user
Free trial
7 days

Related Products 1 across 1 category

Alternatives & Competitors

Google Voice for Business Evidence-backed Good
Google Good match
Why these are related — sources 4
  • google

    “In this editorial, we compare OpenPhone with Google Voice”

  • reddit

    “I manage two businesses and I would 100% pay for Quo for the other one, but I’m stuck using google voice (which I hate) because I can’t Quo both.”

  • nextiva.com

    “OpenPhone is built specifically for modern businesses, offering shared numbers, call routing, integrations with tools like HubSpot and Slack, and team collaboration features. Google Voice, meanwhile, is simpler and integrates seamlessly with Google Workspace but lacks advanced analytics, shared inboxes, and CRM integrations.”

  • quo.com

    “If you’re tired of Google Voice’s quirks, Quo, formerly OpenPhone, lets you work together as a team and save time on repetitive communication tasks.”