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Quo (formerly OpenPhone)

by Quo Inc.

Last updated Mar 29, 2026 · 1 revision

Sona AI answering service built specifically for HVAC to prevent missed 24/7 calls and take qualified messages.

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About This Product

Quo offers unlimited US/Canada calls, AI summaries, and integration with Jobber CRM. The Sona AI receptionist answers common HVAC questions 24/7 and qualifies leads. Starting at $15/user/month with 7-day free trial. Strong HVAC market focus with specific blog content for contractors.

Capabilities

How this product is delivered and what's included out of the box.

Mobile app
Available
Free trial
Yes
Free tier
No
Public API
Yes
Deployment
Cloud

AI Approach

AI-Enhanced

AI supplements traditional workflows. AI augments specific tasks within an otherwise traditional product. Useful, but not the primary reason to buy.

FSH Score Breakdown

Ease of Use
5.0
Features
6.5
Support
5.0
Value
6.0
Integrations
8.0
AI Capabilities
5.0

Customer Reviews

Features

33 features confirmed across 7categories· Showing confirmed capabilities only

Customer Communication11features

Call RoutingCall routingAI ReceptionistVoicemail transcriptsShared Phone NumbersVoIP Phone SystemNumber sharingProgrammatic SMS SendingEmail IntegrationShared inboxesSMS MessagingText messagingCall Flip To Text
Show 3 more
Message SchedulerCall Flow AutomationFlexible call flowsAI Chat ReceptionistBuilt-in AI call answering

AI & Automation6features

AI Agent SonaAI Driven Text MessagingAI TranscriptionSync call summaries and transcriptsAI Generated Call TranscriptsAI Generated Response DraftsAI SupportSona AI agent

CRM & Sales5features

CRMContact APIAutomated CRM LoggingCall TaggingContact Information SynchronizationContact Data Access

Platform & Customization5features

Custom API AccessWebhooksAnalytics APICross-Platform SupportThird-Party IntegrationClaude connectorCustom FieldsCustom contact properties

Reporting & Analytics3features

AnalyticsAnalyticsReportingAnalytics and reportingCall InsightsAI call tags

Scheduling & Dispatch2features

SchedulingScheduled messagesEmail & Calendar SyncCall and text sync

Technician Management1feature

Call Monitoring & CoachingAuto call recording

Integrations 20 across 6 categories

CRM 8
Attio
Clay
Gong
HubSpot

HubSpot

LegalMate
Pipedrive

Pipedrive

Salesforce

Salesforce

Zoho CRM

Zoho CRM

Productivity 4
Claude

Claude

Fireflies.ai
Google Contacts
OpenAI
Data & Automation 4
Make

Make

Pipedream
Relay.app
Zapier

Zapier

Field Service 2
DripJobs
Jobber Native
Communication 1
Slack

Slack

Marketing 1
Simplesat

Pricing

Freemium high confidence
Tier Monthly Annual Unit
Starter
Unlimited calling/messaging US & CA, voicemail transcripts, Sona AI agent, 1,000 automation credits
$19 $15/mo /user
Business
AI call summaries, group calling, call transfers, HubSpot/Salesforce, analytics, auto call recording
$33 $23/mo /user
Scale
AI call tags, dedicated onboarding, priority support, inbound phone support
$47 $35/mo /user
Free trial
7 days

Related Products 1 across 1 category

Alternatives & Competitors

Google Voice for Business Evidence-backed Good
Google Good match
Why these are related — sources 4
  • google

    “In this editorial, we compare OpenPhone with Google Voice”

  • reddit

    “I manage two businesses and I would 100% pay for Quo for the other one, but I’m stuck using google voice (which I hate) because I can’t Quo both.”

  • nextiva.com

    “OpenPhone is built specifically for modern businesses, offering shared numbers, call routing, integrations with tools like HubSpot and Slack, and team collaboration features. Google Voice, meanwhile, is simpler and integrates seamlessly with Google Workspace but lacks advanced analytics, shared inboxes, and CRM integrations.”

  • quo.com

    “If you’re tired of Google Voice’s quirks, Quo, formerly OpenPhone, lets you work together as a team and save time on repetitive communication tasks.”