GorillaDesk
by GorillaDesk
Simple field service software
Highlights
Capabilities
Media
www.gorilladesk.com
About This Product
All-in-one field service management starting at $49/month for small pest control, lawn, and HVAC businesses with 1-30 technicians. 96% user satisfaction and minimal learning curve. Strongest in pest control and lawn care, with customizable workflows adaptable for HVAC service.
Capabilities
How this product is delivered and what's included out of the box.
- Mobile app
- Available
- Free trial
- Yes
- Free tier
- No
- Public API
- No
- Deployment
- Cloud
AI Approach
AI-Enhanced
AI supplements traditional workflows. AI augments specific tasks within an otherwise traditional product. Useful, but not the primary reason to buy.
FSH Score Breakdown
Ease of Use 6.5
Features 6.4
Support 5.0
Value 6.5
Integrations 8.0
AI Capabilities 5.0
Customer Reviews
Features
63 features confirmed across
14categories· Showing confirmed capabilities only
Platform & Customization11features
Custom BrandingWebsite BuilderData ImportData migrationDocument ManagementDocument libraryThird-Party IntegrationScheduling And Dispatch IntegrationDevice Log Visibility ControlCustom FieldsCustom FormsMulti-LocationMDU (Multi-Dwelling Units)
Show 3 more
Staff Member Invitation and Permission ManagementRole-Based Access ControlSMS User PermissionsCustom API AccessREST API access
Customer Communication8features
Client Portalcustomer portalVoIP Phone SystemVoIPEmail IntegrationBatched EmailsSMS MessagingSMS Text MessagingChat InboxAI ReceptionistAI VoIP ReceptionistCall RecordingCall recording and transcriptsNotificationsAutomated emails and text messages
CRM & Sales8features
CRMContact FormLead Managementlead managementMaintenance Agreement ManagerService agreement managementAutomated Review RequestsReview GenerationMarketing ToolsAI Website BuilderCustomer Gap AnalysisAutomated Customer Touchpoints
Scheduling & Dispatch7features
DispatchingWork Pool Job IndicatorSchedulingTime WindowsWork OrdersTechnicians can now fully close jobs in the fieldOnline BookingOnline BookingScheduling OptimizationCalendar Color PickerJob And Customer Mapping
Mobile & Field Tools6features
Offline ModeOffline modeLink Notes And Photos To Customers, Sites, Work Orders, Or EquipmentLink To Operator Manuals And DiagramsMobile Search FunctionDigital SignaturesTake signaturesTechnician Mobile App
Technician Management5features
Commission TrackingCommission TrackingInsightful NotesTime TrackingTime ClockingInternal Employee CommunicationAutomated customer communicationsTraining CoursesVideo training library
AI & Automation4features
Automation RulesAutomationAI Review ResponsesReview EngineAutomated Fault Diagnosis with GraphsAI SupportAI Help Agent
Invoicing & Payments3features
InvoicingSend invoice by emailPayment ProcessingProcess credit cards with StripeSubscription Billing
Estimating & Quoting2features
Quoting & EstimatesDynamic estimates and upsellingDigital TakeoffMap Estimation Tool
Fleet & GPS Management2features
GPS TrackingMap job address with phone's GPSGIS RoutingRouting
Inventory Management2features
Inventory ManagementInventory TrackingBarcode ScanningBarcode Scanning
Reporting & Analytics2features
AnalyticsDashboards & ReportingReportingInbound Leads Report
Accounting Integration2features
Accounting IntegrationAccounts Receivable
Training & Education1feature
Mobile-Friendly LearningMobile App
Integrations 19 across 10 categories
Productivity 5
Google Calendar
Google Calendar
Google Maps
Google Workspace
Google Workspace
Gravity Forms
Gravity Forms
Namecheap
Communication 3
Gmail
Gmail
Quo
Smith.ai
Payment Processing 2
Square
Square
Stripe
Stripe
Marketing 2
Google Business Profile
Yelp
Yelp
Industry-Specific 2
Sentricon InPulse
Weather Underground
Accounting 1
QuickBooks Online
QuickBooks
CRM 1
SalesRabbit
Field Service 1
Airta
GPS & Fleet 1
Waze
Data & Automation 1
Zapier
Zapier
Pricing
- Model
- Subscription
- Starting at
- $49/mo
- Notes
- Published pricing. Multiple tiers. Affordable entry.
