GorillaDesk
by GorillaDesk
Simple field service software
Highlights
Capabilities
Media
www.gorilladesk.com
About This Product
All-in-one field service management starting at $49/month for small pest control, lawn, and HVAC businesses with 1-30 technicians. 96% user satisfaction and minimal learning curve. Strongest in pest control and lawn care, with customizable workflows adaptable for HVAC service.
Capabilities
How this product is delivered and what's included out of the box.
- Mobile app
- Available
- Free trial
- Yes
- Free tier
- No
- Public API
- No
- Deployment
- Cloud
AI Approach
AI-Enhanced
AI supplements traditional workflows. AI augments specific tasks within an otherwise traditional product. Useful, but not the primary reason to buy.
FSH Score Breakdown
Ease of Use 7.0
Features 6.9
Support 5.0
Value 5.5
Integrations 8.0
AI Capabilities 5.0
Customer Reviews
Features
66 features confirmed across
16categories· Showing confirmed capabilities only
Customer Communication10features
VoIP Phone SystemVoIPAI ReceptionistAI Agent VoIP ReceptionistChat InboxEmail InboxEmail IntegrationBatched EmailsOn My Way Text MessagesOMW Text MessagesClient PortalNotificationsSMS Messaging
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Call RecordingCall recording and transcriptsCustom Email Notifications with Timing RulesConfirmations
Platform & Customization10features
Custom BrandingWebsite BuilderDevice Log Visibility ControlHide device log on job seriesRole-Based Access ControlSMS user permissionsStaff Member Invitation and Permission ManagementTeam PermissionsData ImportData migrationThird-Party IntegrationScheduling And Dispatch IntegrationCustom FieldsCustomizable Forms
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Multi-Company ManagementMulti-Branch ManagementCustom API AccessREST API access
CRM & Sales8features
Lead Managementlead managementAI Website BuilderWebsite Builder (Atrax AI)Automated Review RequestsOnline ReviewsCustomer Gap AnalysisView full customer profilesGoogle Business Profile ManagementOnline reviews managementMaintenance Agreement ManagerService agreement managementMarketing ToolsAutomated Customer Touchpoints
Scheduling & Dispatch5features
Online BookingOnline BookingAutomated Booking TriggersAppointment ConfirmationsJob And Customer MappingView job details and requirementsScheduling OptimizationCalendar Color Picker
Mobile & Field Tools5features
Offline ModeOffline modeLink Notes And Photos To Customers, Sites, Work Orders, Or EquipmentView and take job notesLink To Operator Manuals And DiagramsService diagramsTechnician Mobile AppMobile app for field techniciansMobile Search Function
Technician Management5features
Insightful NotesNotify team members of important notesTime TrackingCheck in & Check outCommission TrackingInternal Employee CommunicationAutomated customer communicationsTraining CoursesVideo training library
AI & Automation4features
AI Review ResponsesOnline review managementAutomated Fault Diagnosis with GraphsDiagrams & GraphsAI Powered Prompts and RemindersCustomer notifications and remindersAI SupportAI Help Agent
Invoicing & Payments3features
Automated Fee PaymentsAutomatic PaymentsProfessional InvoicingProfessional invoicingSubscription Billing
Equipment & Asset Management3features
Equipment TrackingActivity TrackingBAS AutomationAutomated recurring billingAsset ManagementDevice Tracking
Estimating & Quoting2features
Bid Stage VisibilitySales pipeline visibilityDigital TakeoffMap Estimation Tool
Fleet & GPS Management2features
GPS TrackingGIS RoutingRouting
Inventory Management2features
Inventory ManagementMaterial UsageBarcode ScanningBarcode Scanning
Reporting & Analytics2features
Goal TrackingMaterial TrackingReporting ForecastingSales forecasting
Accounting Integration2features
Accounting IntegrationAccounts Receivable
Compliance & Safety2features
Chemical Application TrackingChemical & Material Application TrackingChemical and Product Approval Process AutomationFIFRA-compliant chemical tracking
Training & Education1feature
Mobile-Friendly LearningMobile App
Integrations 19 across 10 categories
Productivity 5
Google Calendar
Google Calendar
Google Maps
Google Workspace
Google Workspace
Gravity Forms
Gravity Forms
Namecheap
Communication 3
Gmail
Gmail
Quo
Smith.ai
Payment Processing 2
Square
Square
Stripe
Stripe
Marketing 2
Google Business Profile
Yelp
Yelp
Industry-Specific 2
Sentricon InPulse
Weather Underground
Accounting 1
QuickBooks Online
QuickBooks
CRM 1
SalesRabbit
Field Service 1
Airta
GPS & Fleet 1
Waze
Data & Automation 1
Zapier
Zapier
Pricing
- Model
- Subscription
- Starting at
- $49/mo
- Notes
- Published pricing. Multiple tiers. Affordable entry.
