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Acumatica Cloud ERP

by Acumatica

Last updated Mar 29, 2026 · 1 revision

Cloud ERP with Field Service Edition designed for mid-market HVAC, refrigeration, and mechanical contractors

Acumatica Cloud ERP - by Acumatica - Field Service Management (FSM) software - logo 6.0 - Good
Subscription · $1,800/mo Mobile App 55 Features
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About This Product

Acumatica is a cloud ERP with a dedicated Field Service Edition tailored for HVAC and refrigeration contractors. It provides FSM, automated dispatch, GPS tracking, inventory, CRM, and full accounting integration without per-user fees. Resource-based pricing makes it cost-effective for growing teams. Canadian pricing and implementation available through partners like iWi Group.

FSH Score Breakdown

Ease of Use
4.5
Features
8.0
Support
6.0
Value
4.5
Integrations
7.0
AI Capabilities
1.5

Customer Reviews

Features

55 features confirmed across 16categories· Showing confirmed capabilities only

Platform & Customization10features

Role-Based Access ControlRole-based accessCustom API AccessREST APIThird-Party IntegrationReal-time data syncData ImportAutomatic SynchronizationData ExportFull relational database exportDocument ManagementIntelligent Document ManagementApproval ManagementApprovalsMulti-LocationMulti-Entity EIN Management
Show 2 more
Audit TrailActivity StreamSingle Sign-OnOAuth 2.0

Accounting Integration7features

Automated PayrollMobile PaystubsBudgetingFinancial ManagementAccounts PayableExpense receipts and claimsAccounts ReceivableAmazon fee recording on sales ordersTax FilingInclusive Tax SupportAccounting IntegrationAccountingAI Bill ScanningInvoice Document Recognition

Scheduling & Dispatch4features

DispatchingDispatchingSchedulingappointment schedulesWork OrdersService ManagementProject ManagementTask Management

Reporting & Analytics4features

ReportingReportingAnalyticsTechnician utilization metricsGoal Trackingmaterial usage trackingEconomic AnalysisProject Revenue Analysis

Technician Management4features

Inspection ManagementCase management with photo and voice-to-textKiosk Time ClockShop-floor kiosksTime TrackingTrackingTraining CoursesFree professional training options

CRM & Sales4features

CRMCustomer ManagementContract Managementcontract managementMaintenance Agreement ManagerRecurring Revenue ManagementSales AutomationPromotion and discount synchronization

Customer Communication3features

NotificationsPush notificationsCustomer SupportGeneric InquiriesClient PortalCustomer Portal

Inventory Management3features

Inventory ManagementInventory ManagementPurchase OrdersOrder managementBarcode ScanningMobile data capture

AI & Automation3features

AI SupportAI AssistantAnomaly DetectionAI-Powered Anomaly DetectionAutomation RulesAutomated contract workflows

Invoicing & Payments2features

InvoicingBillingPayment ProcessingPartial Payment Capture

Fleet & GPS Management2features

GPS Trackingreal-time GPS location trackingGeofencingGeofencing

Mobile & Field Tools2features

Digital SignaturesSignature captureDigital Formsphoto and note capture

Equipment & Asset Management2features

Asset ManagementEquipment ManagementPredictive MaintenanceSystem-level performance monitoring

Compliance & Safety2features

HIPAA CompliancePII encryption and privacy complianceDuct DesignDistribution ERP

Training & Education2features

Building Automation & ControlsProfessional Services ManagementBusiness Management & OperationsRetail and Commerce Management

Estimating & Quoting1feature

Quoting & EstimatesMobile Image Upload

Pricing

Model
Subscription
Starting at
$1,800/mo
Notes
Resource/consumption-based pricing (not per-user). Cost determined by business activity volume (transactions, orders, data throughput) and activated applications. Construction Edition available. 2026 R1 update added new construction capabilities.

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