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NUACOM

by NUACOM Ltd.

Last updated Mar 29, 2026 · 1 revision

AI-powered cloud phone system with call transcription, sentiment analysis, and 100+ CRM integrations.

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About This Product

NUACOM is a cloud-based VoIP platform offering AI-powered call transcription, emotion and sentiment analysis, call queues, IVR menus, and integrations with 100+ business applications. It provides unlimited calling to landlines and mobiles with plans starting well below traditional phone systems.

Capabilities

How this product is delivered and what's included out of the box.

Mobile app
Available
Free trial
Yes
Free tier
No
Public API
Yes
Deployment
Cloud

FSH Score Breakdown

Ease of Use
5.0
Features
6.1
Support
5.0
Value
5.5
Integrations
8.0
AI Capabilities
1.5

Customer Reviews

Features

56 features confirmed across 9categories· Showing confirmed capabilities only

Customer Communication28features

VoIP Phone SystemCall TransferMissed Calls And Voicemails Email NotificationsEmail IntegrationCall RecordingCall ForwardingVoIP Speed TestFaxLocal PresenceShared Phone Numbers
Show 20 more
Unified App for Calls, Video, Messaging, SMS, and FaxCall RoutingVirtual QueueMissed Call Text BackMissed Call Text BackNotificationsMissed call email notificationSMS MessagingBusiness Text MessagingVideo ConferencingCall Conferencing RoomCall Flow AutomationGroup Timeout ActionAvailability Status (BLF)Blacklist ManagementBring Your Own Carrier (BYOC)Business Hours ConfigurationCall HistoryCall Participant Addition on MobileCustom IVRsDo Not Disturb (DND)Individual Voicemail InboxesIntegrated Caller IDInternational Calling & TextingLocal and Toll-Free NumbersSequential Or Simultaneous Call Forwarding

AI & Automation9features

AI SupportAI TranscriptionCall transcriptionSentiment AnalysisSentiment analysisNeural Text to SpeechCall Handling DetectionAutomation RulesTicket Creation AutomationAI Driven Text Message Detail ExtractionAI Generated Call Notes
Show 1 more
Call Summarization

Platform & Customization5features

Multi-Language SupportMulti-language supportDesktop AppSingle Sign-OnSSO - Single Sign OnBrowser ExtensionsExtensionsThird-Party IntegrationCRM and Helpdesk Integrations

Reporting & Analytics4features

AnalyticsCall AnalyticsReportingCall Analytics and ReportingCall TrackingAutomatic Call LoggingCentralized DashboardUser-friendly dashboard

Technician Management4features

Call Monitoring & CoachingCall RecordingAutomated Work SummariesBusiness Account DashboardTechnician CoachingLive Call Coaching

CRM & Sales3features

CRMCRM IntegrationCall TaggingBusiness And People Identification

Invoicing & Payments1feature

Payment ProcessingIVR Pay

Mobile & Field Tools1feature

Technician Mobile App

Compliance & Safety1feature

GDPR Compliance

Integrations 38 across 6 categories

CRM 17
Freshdesk

Freshdesk

Gong
Help Scout

Help Scout

HelpDesk
HubSpot

Hubspot CRM

Infusionsoft by Keap
Odoo
OnePageCRM
Overloop
Pipedrive

Pipedrive CRM

SalesLoft
Salesforce

Salesforce

Wealthbox

Wealthbox

Zendesk

Zendesk

Zendesk Sell
Zoho CRM

Zoho CRM

Zoho Desk

Zoho Desk

Marketing 13
ActiveCampaign

ActiveCampaign

AdRoll
Brevo

Brevo

Drip

Drip

Facebook

Facebook Ads

GoHighLevel
LinkedIn Ads

LinkedIn Ads

Mailchimp

Mailchimp

Mailjet
Ortto
SendPulse

SendPulse

Sendloop
Woodpecker
Communication 4
Intercom

Intercom

Kayako
Microsoft Teams

Microsoft Teams

Slack

Slack

Productivity 2
Google Contacts
Google Workspace
HR & Payroll 1
Bullhorn
Data & Automation 1
Zapier

Zapier

Pricing

Model
Quote Only
Starting at
$25/mo
Notes
Unlimited plan at €24.99/user/month, Enterprise at €34.99/user/month. AI add-on $9/user/month extra. 50+ features included across all tiers. Unlimited calling to 30+ countries. No tier restrictions on features.

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