NUACOM
by NUACOM Ltd.
Last updated Mar 29, 2026 · 1 revision
AI-powered cloud phone system with call transcription, sentiment analysis, and 100+ CRM integrations.
Highlights
Capabilities
Media
nuacom.com
About This Product
NUACOM is a cloud-based VoIP platform offering AI-powered call transcription, emotion and sentiment analysis, call queues, IVR menus, and integrations with 100+ business applications. It provides unlimited calling to landlines and mobiles with plans starting well below traditional phone systems.
Capabilities
How this product is delivered and what's included out of the box.
- Mobile app
- Available
- Free trial
- Yes
- Free tier
- No
- Public API
- Yes
- Deployment
- Cloud
FSH Score Breakdown
Ease of Use 6.0
Features 6.4
Support 5.0
Value 5.5
Integrations 8.0
AI Capabilities 1.5
Customer Reviews
Features
61 features confirmed across
11categories· Showing confirmed capabilities only
Customer Communication30features
AI ReceptionistGroup Voicemail BoxAuto DialerAuto DialerBlacklist ManagementCall BlockingCall Participant Addition on MobileParallel CallsIndividual Voicemail InboxesIndividual VoicemailIntegrated Caller IDCustom Call IDMissed Calls And Voicemails Email NotificationsVoicemail to EmailShared Phone NumbersShared Phonebook
Show 22 more
SMS Messaging2-way Business Text MessagingVideo ConferencingCall Conferencing RoomVoIP Speed TestVoIP Speed TestAvailability Status (BLF)Team StatusCall RecordingEmail IntegrationNotificationsChat and Email SupportPhone, Email & Live Chat SupportMissed Call Text BackMissed Call Follow Up ReportingFaxUnified App for Calls, Video, Messaging, SMS, and FaxUnlimited CallsLocal PresenceLocal Presence DialingCall Flow AutomationGroup Timeout ActionCall Transfers and ExtensionsUnlimited calls to 30+ countriesBring Your Own Carrier (BYOC)Business Hours ConfigurationCall HistoryCustom IVRsDo Not Disturb (DND)International Calling & TextingLocal and Toll-Free NumbersSequential Or Simultaneous Call Forwarding
AI & Automation9features
AI Generated Call NotesCall NotesAI TranscriptionAI Call TranscriptionNeural Text to SpeechText to Speech AnnouncementsSentiment AnalysisCall Emotion and Sentiment IndicatorAI SupportCall SummarizationAfter Call WorkCall Handling DetectionAutomation RulesTicket Creation Automation
Show 1 more
AI Driven Text Message Detail Extraction
Technician Management5features
Agent ScorecardsLive Calls WallboardCall Monitoring & CoachingCall RecordingTechnician CoachingLive Call CoachingAutomated Work SummariesBusiness Account Dashboard
CRM & Sales5features
CRMShared ContactsCall TaggingCall Auto TaggingDedicated Success ManagerDedicated Account ManagerMarketing ToolsSMS CampaignBusiness And People Identification
Platform & Customization4features
Desktop AppDesktop AppSingle Sign-OnSSO - Single Sign OnMulti-Language SupportMulti-language supportBrowser ExtensionsGoogle Chrome Extension
Scheduling & Dispatch2features
SchedulingCustom SchedulesEmergency Response ManagementEmergency Call Routing and Dispatch
Reporting & Analytics2features
Call TrackingCentralized DashboardUser-friendly dashboard
Invoicing & Payments1feature
Payment ProcessingIVR Pay
Mobile & Field Tools1feature
Technician Mobile AppMobile Access
Compliance & Safety1feature
GDPR Compliance
Training & Education1feature
Contractor Onboarding and TrainingPersonalised Specialist Onboarding and Training
Integrations 38 across 6 categories
CRM 17
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Zoho Desk
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Marketing 13
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Communication 4
Intercom
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Slack
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Productivity 2
Google Contacts
Google Workspace
HR & Payroll 1
Bullhorn
Data & Automation 1
Zapier
Zapier
Pricing
- Model
- Quote Only
- Starting at
- $25/mo
- Notes
- Unlimited plan at €24.99/user/month, Enterprise at €34.99/user/month. AI add-on $9/user/month extra. 50+ features included across all tiers. Unlimited calling to 30+ countries. No tier restrictions on features.