Reputation
by Reputation.com
Last updated Mar 29, 2026 · 1 revision
Enterprise reputation management platform turning reviews, listings, and surveys into actionable intelligence at scale.
Highlights
Capabilities
Media
reputation.com
About This Product
Reputation provides a 360-degree view of online reputation across social media, surveys, reviews, and business listings with AI-powered sentiment analysis and prioritized action items for every location. Built for the AI era, it helps multi-location home service businesses manage their online presence with enterprise-grade analytics and reporting.
Capabilities
How this product is delivered and what's included out of the box.
- Mobile app
- Available
- Free trial
- No
- Free tier
- No
- Public API
- Yes
- Deployment
- Cloud
FSH Score Breakdown
Ease of Use 5.0
Features 5.3
Support 5.0
Value 5.0
Integrations 8.0
AI Capabilities 1.5
Features
40 features confirmed across
8categories· Showing confirmed capabilities only
Platform & Customization9features
Multi-LocationThird-Party IntegrationNatural Language Search for People, Reports, and PoliciesReputation IQCustom API AccessDrag And Drop Form BuilderNo-Code Integration PlatformiPaaS integration platform24/7 AccessCloud-based accessRole-Based Access ControlScalable user, location, and permission management
Show 1 more
Professional ServicesProfessional services for implementation and strategy
Reporting & Analytics8features
AnalyticsReportingDaily Field ReportsScheduled reportingReputation ScoreReputation ScoreNet Promoter Score (NPS) TrackingReview monitoringExecutive DashboardMarketing Analytics DashboardListings Performance AnalysisBenchmarking ReportsReputation Score benchmarking
Customer Communication7features
NotificationsSMS MessagingSurvey ManagementSurvey managementQ&A LibraryReview SyndicationOmni-Channel InboxCentralized inbox for customer engagementCall Surveys
CRM & Sales7features
Ad Performance And ROAS TrackingCompetitive InsightsAutomated Review RequestsAutomated review requestsReview Site IntegrationMonitor reviews across 130+ websitesRatings And ReviewsReputation Score benchmarkingGoogle Business Profile ManagementReview Request Automation via APIReview syndicationPaid And Organic Social Media
AI & Automation6features
AI Review ResponsesSentiment AnalysisAI Powered Monitoring to Flag and Filter Suspicious or Fraudulent ReviewsManaged Review ModerationAI Powered Review Response AutomationAutomation RulesReal-Time Sentiment and Topic Trend Insights
Mobile & Field Tools1feature
Technician Mobile AppReputation Mobile App for iOS and Android
Equipment & Asset Management1feature
Alerts
Training & Education1feature
Gamification LeaderboardsRequests Leaderboard
Integrations 4 across 2 categories
Marketing 3
Apple Business Connect
Apple Business Connect
Facebook Facebook
Yelp
Yelp
CRM 1
Salesforce
Salesforce
Pricing
- Model
- Quote Only
- Starting at
- Contact for pricing
- Notes
- Enterprise pricing; demo required for exact quotes. SMS for surveys costs extra. Competitive Insights is an add-on.
