Reputation
by Reputation.com
Last updated Mar 29, 2026 · 1 revision
Enterprise reputation management platform turning reviews, listings, and surveys into actionable intelligence at scale.
Highlights
Capabilities
Media
reputation.com
About This Product
Reputation provides a 360-degree view of online reputation across social media, surveys, reviews, and business listings with AI-powered sentiment analysis and prioritized action items for every location. Built for the AI era, it helps multi-location home service businesses manage their online presence with enterprise-grade analytics and reporting.
Capabilities
How this product is delivered and what's included out of the box.
- Mobile app
- Available
- Free trial
- No
- Free tier
- No
- Public API
- Yes
- Deployment
- Cloud
FSH Score Breakdown
Ease of Use 6.0
Features 7.0
Support 5.0
Value 4.0
Integrations 8.0
AI Capabilities 1.5
Customer Reviews
Features
24 features confirmed across
5categories· Showing confirmed capabilities only
CRM & Sales9features
CRMCRM and EHR integrationMarketing ToolsSocial media managementReview Request Automation via APIReview Site IntegrationAd Performance And ROAS TrackingPaid And Organic Social MediaRatings And ReviewsAutomated Review RequestsReputation IQ
Show 1 more
Google Business Profile ManagementReview management across 250+ sites
Reporting & Analytics5features
AnalyticsExecutive dashboards and reportingReputation ScoreExecutive DashboardNet Promoter Score (NPS) TrackingCustom survey collectionBenchmarking ReportsReputation Score benchmarking
AI & Automation5features
AI Powered Monitoring to Flag and Filter Suspicious or Fraudulent ReviewsAI Powered Review Response AutomationReal-Time Sentiment and Topic Trend InsightsSentiment AnalysisAI-powered sentiment analysisAutomation RulesAutomated ticket creation
Customer Communication3features
Q&A LibraryReview SyndicationCall Surveys
Platform & Customization2features
Drag And Drop Form BuilderNatural Language Search for People, Reports, and Policies
Pricing
- Model
- Quote Only
- Starting at
- Contact for pricing
- Notes
- Enterprise pricing; demo required for exact quotes. SMS for surveys costs extra. Competitive Insights is an add-on.
