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ServiceTitan Memberships

by ServiceTitan

Last updated Mar 29, 2026 · 1 revision

Built-in HVAC membership and service agreement management with automated renewals, scheduling, and real-time tracking.

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About This Product

ServiceTitan's Memberships module lets HVAC contractors create customizable maintenance plans with recurring billing, automated renewal reminders, and integrated scheduling. Real-time data ties directly to customer contracts so maintenance visits are clear, trackable, and mistake-proof. Supports opt-ins, membership upgrades, and profitability reporting per agreement.

Capabilities

How this product is delivered and what's included out of the box.

Mobile app
Available
Free trial
No
Free tier
No
Public API
Yes
Deployment
Cloud

Trust & Privacy

Each statement below was extracted directly from the vendor's privacy policy or terms of service. Click "source" to read it in context.

Data deletion honored on request

"Delete personal information we have about you;"
Confidence: high Source

Primary policy document: https://servicetitan.com/privacy-policy

FSH Score Breakdown

Ease of Use
6.0
Features
9.0
Support
5.0
Value
4.0
Integrations
8.0
AI Capabilities
1.5

Customer Reviews

Features

50 features confirmed across 14categories· Showing confirmed capabilities only

CRM & Sales10features

CRMMaintenance Agreement ManagerCustomizable MembershipsMarketing ToolsAdaptive MarketingAdvanced Audience SegmentationAutomatic Customer Membership Status RecognitionCustomizable Membership ManagementMembership Renewal ManagementMembership Tiers
Show 2 more
Contract ManagementContract document editingMembership Add-Ons

Accounting Integration6features

Job CostingMargin analysis (budgeted vs actual)Automated PayrollPayroll ManagementBurden Rate And Margin CalculationDeferred Revenue HandlingAccounting IntegrationThird-party accounting integrationAccounts PayableBuilt-in accounting

Reporting & Analytics5features

ReportingAdvanced ReportingAnalyticsDashboardContract Performance ReportingDepartmentalized Performance TrackingMembership Reporting

Scheduling & Dispatch4features

DispatchingDispatchingSchedulingSchedulingOnline BookingCall BookingRecurring Job Scheduling

Customer Communication4features

Call RecordingCall RecordingEmail IntegrationNotificationsAutomated renewal remindersClient PortalModern Customer Service

Technician Management4features

Call Monitoring & CoachingCall RecordingChecklistsAutomated ChecklistsCommission TrackingCommission TrackingEmployee Performance Tracking

Invoicing & Payments3features

Auto Apply PricingPre-populated flat-rate pricingMemberships and Subscriptions with Automated BillingSubscription Billing

Estimating & Quoting3features

Quoting & EstimatesMobile proposalsMobile EstimatesMobile EstimatesGood Better Best Option Generation

Platform & Customization3features

Automated Form Routing Based on Form ValuesContract and Form CustomizationDocument ManagementCentralized contract storage

Mobile & Field Tools2features

Digital SignaturesDigital signature collectionMobile Presentation Tools

Equipment & Asset Management2features

Equipment TrackingActivity trackingAutomatic Triggering of Maintenance

AI & Automation2features

AI Feedback AnalysisCustomer sentiment analysisAI Powered Matching Algorithm

Fleet & GPS Management1feature

GPS TrackingGPS tracking

Training & Education1feature

Gamification LeaderboardsTechnician leaderboards

Integrations 10 across 6 categories

Accounting 5
QuickBooks Desktop

QuickBooks Desktop

QuickBooks Online

QuickBooks Online

Sage

Sage

Sage Intacct

Intacct

Viewpoint Spectrum

Viewpoint Spectrum

Payment Processing 1
GreenSky

GreenSky

Field Service 1
ServiceChannel
Marketing 1
Google Local Service Ads

Google Local Services Ads

eCommerce 1
Ferguson
Industry-Specific 1
XOi

Pricing

Model
Quote Only
Starting at
Contact for pricing
Notes
Memberships is listed as a feature in the Starter tier but no separate pricing is provided.

Related Products 1 across 1 category

Alternatives & Competitors

FieldEdge Service Agreements Evidence-backed Good
FieldEdge Strong match
Why these are related — sources 5
  • reddit

    “FieldEdge- relatively decent, not built for growing businesses though Service Titan- very good, but built for enterprise companies so if you're willing to shell out the $$ its a great product”

  • fieldpulse.com

    “In this article, we’ll compare FieldEdge vs. ServiceTitan. We’ll review their key features, pricing, and user reviews to help you make the right choice.”

  • servicetitan.com

    “Compared to FieldEdge, ServiceTitan offers more robust customer support, community, and training resources that help our users develop greater industry expertise, get maximum usage out of our product, and learn how to implement best practices to grow their businesses and revenue.”

  • workiz.com

    “Compared to the enterprise-level complexity of ServiceTitan, FieldEdge offers a more straightforward approach that is popular among small to mid-sized businesses looking for reliability without over-complication.”

  • contractorsoftwarehub.com

    “FieldEdge: advanced service agreements (Premier plan); ServiceTitan: customizable memberships (The Works package)”