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ServiceTrade Smart Insights

by ServiceTrade Inc.

Last updated Mar 29, 2026 · 1 revision

AI-powered analytics for commercial contractors with natural language queries, real-time profitability tracking, and automated reporting.

Highlights

Capabilities

Trust

Media

This video provides a demonstration of ServiceTrade Smart Insights, highlighting its real-time business intelligence capabilities for HVAC contractors.

This video provides a demonstration of ServiceTrade Smart Insights, highlighting its real-time business intelligence capabilities for HVAC contractors.

About This Product

ServiceTrade Smart Insights is an AI-powered business intelligence solution built into the ServiceTrade platform for HVAC, fire safety, and mechanical contractors. It delivers real-time analytics on job profitability and technician performance, a natural language interface for asking data questions in plain English, automated dashboards, and data error detection for clean metrics.

Capabilities

How this product is delivered and what's included out of the box.

Mobile app
Available
Free trial
No
Free tier
No
Public API
Yes
Deployment
Cloud

Trust & Privacy

Each statement below was extracted directly from the vendor's privacy policy or terms of service. Click "source" to read it in context.

Data export available on request

"Where applicable, we will provide the information in a portable, machine-readable, readily-usable format."
Confidence: high Source

Primary policy document: https://servicetrade.com/privacy-policy

FSH Score Breakdown

Ease of Use
6.5
Features
6.3
Support
5.0
Value
5.5
Integrations
8.0
AI Capabilities
1.5

Features

35 features confirmed across 14categories· Showing confirmed capabilities only

Reporting & Analytics9features

AnalyticsAI-powered analyticsReportingCustom dashboardsCustomer Profitability TrackingProfitability trackingDesign Your Own ReportsCustom report creationJob Productivity and Labor TrackingOperational efficiency trackingAutomated Dashboards and System Status ReportsAutomated reporting and scheduled reportsKPI DashboardsReal Time Performance Monitoring
Show 1 more
Graph and Table Data VisualizationData visualization (charts, graphs, maps, pivot tables)

Scheduling & Dispatch5features

SchedulingScheduling and dispatchingWork OrdersService and job trackingDispatchingDispatch ManagementProject ManagementProject managementReal Time Job Tracking with Maps and PhotosReal-time job progress tracking

Technician Management4features

Inspection ManagementInspection managementTechnician Skill TrackingTechnician productivity trackingSubcontractor ManagementContractor ManagementTime TrackingTime tracking

AI & Automation3features

AI Assist for Voice/Text QueriesNatural language queriesAI SupportAI-powered Smart featuresAutomation RulesWorkflow Management

Estimating & Quoting2features

Quoting & EstimatesOnline quotesAutomated Clash DetectionAutomated error detection

Mobile & Field Tools2features

Digital FormsDeficiency captureTechnician Mobile App

Compliance & Safety2features

Code Enforcement TrackingCompliance ManagementAudits And Compliance

Platform & Customization2features

Drag And Drop Form BuilderDrag-and-drop report builderNatural Language Search for People, Reports, and PoliciesNatural language queries

Invoicing & Payments1feature

InvoicingInvoicing

Customer Communication1feature

Client PortalCustomer portal

Inventory Management1feature

Inventory ManagementParts management

Equipment & Asset Management1feature

Asset ManagementEquipment history

CRM & Sales1feature

Contract ManagementContract Management

Training & Education1feature

Business Management & OperationsIn-app business insights

Integrations 4 across 3 categories

Accounting 2
Acumatica

Acumatica

NetSuite

NetSuite

Field Service 1
Brycer
Data & Automation 1
Amazon QuickSight

Pricing

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