SmartEquip

Name: SmartEquip
Author: SmartEquip (RB Global)

by SmartEquip (RB Global)

Last updated Mar 29, 2026 · 2 revisions

Multi-manufacturer parts procurement platform connecting equipment owners with OEM suppliers via serial number lookup.

5.0 Good See breakdown →

Highlights

28 Features 6 Integrations

Capabilities

Custom Mobile App

Buy from SmartEquip (RB Global) Visit website

Media

www.smartequip.com

About This Product

SmartEquip is a parts procurement and equipment lifecycle platform connecting equipment owners, suppliers, manufacturers, and dealers on a single network. Acquired by RB Global (Ritchie Bros.) for $175 million, it provides real-time service and diagnostic support via serial number for each asset in a fleet, digital support manuals and diagrams, click-to-purchase parts, and electronic procurement from OEMs and their dealers. Enables accurate, efficient parts identification and ordering to increase uptime.

Capabilities

How this product is delivered and what's included out of the box.

Mobile app: Available
Free trial: No
Free tier: No
Public API: Yes
Deployment: Cloud

FSH Score Breakdown

Ease of Use

6.0

Features

5.5

Support

5.0

Value

4.0

Integrations

8.0

AI Capabilities

1.5

Customer Reviews

Features

28 features confirmed across 12categories· Showing confirmed capabilities only

Platform & Customization8features

Custom BrandingWhite LabelMobile-First DesignMobile FriendlyThird-Party IntegrationERP integrationBack Office Data SyncERP data synchronizationCMMS FSM ERP and Planning System InteroperabilityDocument ManagementLink to operator manuals and diagramsCustom TemplatesAutomatic master record setupData ExportExport inspection data as PDF, data, or work orders

Inventory Management5features

Inventory Managementparts inventory visibilityCatalog ManagementEnhanced Catalog with pictures, descriptions and pricesParts Catalog Lookup By Asset NumberWhole goods and products display24/7 Online OrderingPurchase Order AutomationAutomated purchase order population

Customer Communication3features

Client PortalAdmin PortalCustomer Service PortalCustomer AccountsCustomer SupportRequest help from internal SMEs or external partners

Invoicing & Payments2features

Cart And CheckoutSmart CartFlexible Payment GatewayPayment Gateway

Mobile & Field Tools2features

Link To Operator Manuals And DiagramsInteractive manualsAuto Data EntryAutomated ERP data entry for orders

Equipment & Asset Management2features

Parts Cross ReferenceSerial number specific interactive parts diagramsEquipment SelectionMulti-brand equipment support (50+ brands)

Scheduling & Dispatch1feature

Work OrdersSearch equipment numbers to generate inspections

Technician Management1feature

Inspection ManagementView and submit inspections from iPad

CRM & Sales1feature

Dealer LocatorOEM centric virtual storefront

Accounting Integration1feature

Accounting Integrationautomatic master record setup

Compliance & Safety1feature

Audits

AI & Automation1feature

AI InsightsInsights

Integrations 6 across 1 category

Industry-Specific 6

Alert Rental Systems

Baseplan Software

Documoto

IntegraSoft

Point of Rental

Wynne Systems

Pricing

Model: Custom
Starting at: Contact for pricing
Notes: Enterprise pricing — not publicly available. Contact SmartEquip for quote. Acquired by RB Global (Ritchie Bros) in November 2021. Founded 2000, headquartered in Norwalk, CT. 25+ years in parts procurement innovation.