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SmartEquip

by SmartEquip (RB Global)

Last updated Mar 29, 2026 · 2 revisions

Multi-manufacturer parts procurement platform connecting equipment owners with OEM suppliers via serial number lookup.

Highlights

Capabilities

Media

About This Product

SmartEquip is a parts procurement and equipment lifecycle platform connecting equipment owners, suppliers, manufacturers, and dealers on a single network. Acquired by RB Global (Ritchie Bros.) for $175 million, it provides real-time service and diagnostic support via serial number for each asset in a fleet, digital support manuals and diagrams, click-to-purchase parts, and electronic procurement from OEMs and their dealers. Enables accurate, efficient parts identification and ordering to increase uptime.

Capabilities

How this product is delivered and what's included out of the box.

Mobile app
Available
Free trial
No
Free tier
No
Public API
Yes
Deployment
Cloud

FSH Score Breakdown

Ease of Use
6.0
Features
6.5
Support
5.0
Value
4.0
Integrations
8.0
AI Capabilities
1.5

Customer Reviews

Features

17 features confirmed across 9categories· Showing confirmed capabilities only

Platform & Customization5features

Third-Party IntegrationERP integrationCMMS FSM ERP and Planning System InteroperabilityDocument ManagementLink to operator manuals and diagramsCustom TemplatesAutomatic master record setupData ExportExport inspection data as PDF, data, or work orders

Inventory Management4features

Inventory ManagementWhole goods and products display24/7 Online OrderingCatalog ManagementParts Catalog Lookup By Asset Number

Mobile & Field Tools2features

Auto Data EntryLink To Operator Manuals And Diagrams

Scheduling & Dispatch1feature

Work OrdersSearch equipment numbers to generate inspections

Customer Communication1feature

Customer SupportRequest help from internal SMEs or external partners

Technician Management1feature

Inspection ManagementAdd comments and pictures to inspection steps

Equipment & Asset Management1feature

Parts Cross ReferenceSerial number specific interactive parts diagrams

CRM & Sales1feature

Dealer LocatorOEM centric virtual storefront

Compliance & Safety1feature

Audits

Integrations 6 across 1 category

Industry-Specific 6
Alert Rental Systems
Baseplan Software
Documoto
IntegraSoft
Point of Rental
Wynne Systems

Pricing

Model
Custom
Starting at
Contact for pricing
Notes
Enterprise pricing — not publicly available. Contact SmartEquip for quote. Acquired by RB Global (Ritchie Bros) in November 2021. Founded 2000, headquartered in Norwalk, CT. 25+ years in parts procurement innovation.
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