SMS-iT CRM
by SMS-iT
All-in-one CRM for HVAC businesses.
Highlights
Media
blog.smsit.ai
About This Product
Customer relationship management software specifically designed for HVAC companies to manage client communication, service scheduling, and customer experience.
Capabilities
How this product is delivered and what's included out of the box.
- Mobile app
- Not available
- Free trial
- No
- Free tier
- No
- Public API
- No
- Deployment
- Cloud
FSH Score Breakdown
Ease of Use 5.0
Features 6.0
Support 5.0
Value 5.0
Integrations 7.0
AI Capabilities 1.5
Customer Reviews
Features
26 features confirmed across
9categories· Showing confirmed capabilities only
Customer Communication7features
NotificationsAutomated appointment remindersIn-App, Email, and SMS AlertsProposal Sharing And Feedback CollectionSMS MessagingUnified App for Calls, Video, Messaging, SMS, and FaxUnified Messaging InboxCentralized Multi-Channel Communication
CRM & Sales6features
Ad Performance And ROAS TrackingAI Website BuilderAI Website BuilderCentralized Contact DatabaseLead ManagementSales pipeline managementSocial Selling via Facebook, Instagram, WhatsApp, and TelegramMarketing ToolsSMS and email messaging
AI & Automation5features
AI Agent BuilderAI Feedback AnalysisAI InsightsAI Powered Scheduling and DispatchAI SupportAI Agents
Scheduling & Dispatch2features
SchedulingService scheduling and dispatchingCalendar App
Reporting & Analytics2features
ReportingNet Promoter Score (NPS) TrackingClient feedback collection and analysis
Fleet & GPS Management1feature
GPS TrackingReal-time technician availability tracking
Mobile & Field Tools1feature
Digital FormsCustomizable workflows, forms, and reports
Technician Management1feature
HR Data Integration with External Systems
Platform & Customization1feature
CMMS FSM ERP and Planning System Interoperability
Pricing
- Model
- Custom
- Starting at
- Contact for pricing