SMS-iT CRM
by SMS-iT
All-in-one CRM for HVAC businesses.
Highlights
Media
blog.smsit.ai
About This Product
Customer relationship management software specifically designed for HVAC companies to manage client communication, service scheduling, and customer experience.
Capabilities
How this product is delivered and what's included out of the box.
- Mobile app
- Not available
- Free trial
- No
- Free tier
- No
- Public API
- No
- Deployment
- Cloud
FSH Score Breakdown
Ease of Use 5.0
Features 6.1
Support 5.0
Value 5.5
Integrations 7.0
AI Capabilities 1.5
Customer Reviews
Features
27 features confirmed across
9categories· Showing confirmed capabilities only
Customer Communication7features
In-App, Email, and SMS AlertsSMS and email communicationNotificationsAutomated appointment remindersProposal Sharing And Feedback CollectionClient feedback managementSMS MessagingSMS broadcastsUnified App for Calls, Video, Messaging, SMS, and FaxUnified Messaging InboxCentralized Multi-Channel Communication
CRM & Sales6features
AI Website BuilderAI Website BuilderLead ManagementSales pipeline managementMarketing ToolsDrip CampaignsCentralized Contact DatabaseSocial Selling via Facebook, Instagram, WhatsApp, and TelegramAutomated Customer Touchpoints And SequencesClient feedback management
AI & Automation5features
AI SupportAI AgentsAI Agent BuilderAI Feedback AnalysisAI InsightsAI Powered Scheduling and Dispatch
Reporting & Analytics3features
ReportingCustomizable workflows, forms, and reportsAnalyticsData VisualizationNet Promoter Score (NPS) TrackingClient feedback collection and analysis
Scheduling & Dispatch2features
SchedulingService scheduling and dispatchingCalendar App
Fleet & GPS Management1feature
GPS TrackingEmail Tracking
Mobile & Field Tools1feature
Digital FormsCustomizable workflows and forms
Technician Management1feature
HR Data Integration with External Systems
Platform & Customization1feature
CMMS FSM ERP and Planning System Interoperability
Pricing
- Model
- Custom
- Starting at
- Contact for pricing
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