Allo adds threaded conversations on calls and messages
Allo shipped a threaded conversation feature allowing users to open a thread directly on a call or message, mention a teammate for notification, and resolve the thread once handled.
Allo shipped a threaded conversation feature on August 7, 2026, according to the withallo.com changelog. The update lets users open a thread directly on a call or a message — covering situations where a call needs a second opinion or a message needs a follow-up.
According to the withallo.com changelog, mentioning a teammate in a thread triggers a notification to that person, who can then reply with the full context visible in front of them. Once the matter is resolved, the thread can be marked as handled. The changelog entry is listed under the VoIP Platforms product Allo.
"A call needs a second opinion, a message needs a follow-up: open a thread right on it. Mention a teammate and they get notified, reply with the full context in front of them, and resolve the thread when it's handled."