New and newly-tracked HVAC software, refreshed weekly — field service platforms,
design and load-calc tools, measurement apps, and the vendors behind them.
Aircall detailed five updates to AI Assist, including Predicted CSAT, real-time assistance cards drawn from a knowledge base, and 10 new languages, according to an aircall.io post.
"Everything you need to know about the latest updates to AI Assist and AI Assist Pro: Live Prompts that generate from your knowledge base, scorecard templates, Playbook adherence me..."
Smith.ai's Virtual Receptionists and AI Receptionist can now send retainer agreements for e-signature during the intake call, closing the gap between a qualified lead and a signed retainer.
"Smith.ai's Virtual Receptionists and AI Receptionist can now send retainer agreements for e-signature during the intake call, closing the gap between a qualified lead and a signed retainer."
Allo shipped a threaded conversation feature allowing users to open a thread directly on a call or message, mention a teammate for notification, and resolve the thread once handled.
"A call needs a second opinion, a message needs a follow-up: open a thread right on it. Mention a teammate and they get notified, reply with the full context in front of them, and resolve the thread when it's handled."
Aircall · Aircall SAS 
