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Gemaire

by Watsco Inc. (Gemaire)

Your wholesale HVAC partner online

Media

About This Product

Online ordering and account management portal from Gemaire Distributors (Watsco), the largest HVAC distributor in the US. Features invoice management, order tracking, real-time inventory, and streamlined warranty claims with no part returns required.

Capabilities

How this product is delivered and what's included out of the box.

Mobile app
Available
Free trial
No
Free tier
Yes
Public API
No
Deployment
Cloud

Trust & Privacy

Each statement below was extracted directly from the vendor's privacy policy or terms of service. Click "source" to read it in context.

Shares data with third parties

"We may share the following categories of Personal Data for purposes of targeted/cross-context behavioral advertising or otherwise “sell” for non-monetary consideration: identifiers (such as full name, email address, mailing address, phone number, device identifier, and IP address)."
Confidence: high Source

Primary policy document: https://gemaire.com/privacy-policy

FSH Score Breakdown

Ease of Use
8.2
Features
8.2
Support
7.0
Value
6.0
Integrations
5.0
AI Capabilities
1.5

Features

45 features confirmed across 12categories· Showing confirmed capabilities only

Inventory Management15features

Inventory ManagementGEMstock inventory replenishment toolMy Lists (Saved Lists for Reordering)Order templates for frequently purchased productsParts Data LookupProduct data accessPurchase OrdersQuick OrderShop by BrandShop By BrandBarcode ScanningQR and UPC Bar Code scanning for product lookupsCatalog ManagementCreate and Place Orders
Show 7 more
Real Time Product Availability and Specs LookupProduct information lookupParts Database100K+ product catalogReal Time Inventory and PricingOnline account pairing for pricing and ordering24/7 Online OrderingOnline parts selection and orderingAutomatic Inventory ReplenishmentParts Availability LookupParts Catalog Lookup By Asset Number

Invoicing & Payments6features

InvoicingInvoice payment and balance management (GemPay)Payment ProcessingGemPay - Invoice Payment GatewayPrice BookPrice BooksCustomizable Flat Rate Price Books CreationOnline Account Management for Payments and StatementsFlexible Payment GatewayGemPay - Invoice Payment Gateway

Equipment & Asset Management5features

AHRI MatchupsAHRI MatchupsAHRI SearchAHRI matched system searchProduct Warranty LookupWarranty Status lookupWiring DiagramsAccess to spec sheets, wiring diagrams, and installation guidesParts Cross ReferenceParts list and superseded parts lookup

CRM & Sales4features

Contract and Order ManagementDedicated Success ManagerDealer LocatorBranch location finder with driving directionsInteraction HistoryAccess to case history

Platform & Customization3features

Multiple Delivery AddressesOnline Account ManagementCustom TemplatesOrder Templates

Estimating & Quoting2features

Quoting & EstimatesQuotes and Contract OrdersReal-Time Access to Manufacturer Options and Pricing

Customer Communication2features

Customer SupportDedicated SupportNotificationsPush notifications for special offers

Reporting & Analytics2features

ReportingOrder HistoryWarranty Dashboard

Technician Management2features

Live Video SupportTechnical support via live video, text, or audio chat (Gemaire Wingman)Business Account DashboardUser Account Management

Compliance & Safety2features

Superheat/Subcool CalcHVAC calculators (PT, Sub-Cool, Superheat, Existing Duct, New Duct)Warranty ClaimsWarranty Lookup

Scheduling & Dispatch1feature

SchedulingReal-time product availability check

Accounting Integration1feature

Accounts ReceivablePay and manage your invoices and account balances

Pricing

Model
Free
Starting at
Free
Notes
Free online ordering portal for Gemaire account holders. Requires wholesale trade account.
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