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800.com

by 800.com

Affordable call tracking with vanity numbers, GA4 integration, and SMS marketing at 50% less than legacy providers.

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Best Cheap VoIP Service | Is 800.com Really Worth the Money?

About This Product

800.com provides call tracking, vanity and toll-free numbers, call recording, dynamic routing, GA4 event tracking, and SMS marketing for small businesses. With plans starting at $23/month per user and integrations with Google Ads and Meta Business Suite, it offers a cost-effective alternative to legacy call tracking providers.

Capabilities

How this product is delivered and what's included out of the box.

Mobile app
Available
Free trial
No
Free tier
No
Public API
Yes
Deployment
Cloud

Trust & Privacy

Each statement below was extracted directly from the vendor's privacy policy or terms of service. Click "source" to read it in context.

Doesn't share data with third parties

"We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information."
Confidence: high Source

Primary policy document: https://www.800.com/privacy

FSH Score Breakdown

Ease of Use
6.0
Features
6.9
Support
5.0
Value
5.0
Integrations
8.0
AI Capabilities
1.5

Customer Reviews

Features

50 features confirmed across 9categories· Showing confirmed capabilities only

Customer Communication19features

Call ScreeningAuto DialerOutbound callingBring Your Own NumbersLocal NumbersCustomizable Greeting MessageBusiness GreetingFaxFax numberIndividual Voicemail InboxesVoicemail boxesMMS Messaging ServicePicture Messaging (MMS)Sequential Or Simultaneous Call ForwardingSequential call forwarding
Show 11 more
Toll-Free NumberVanity NumbersAI ReceptionistVoIP Phone SystemAI Chat ReceptionistAI call answeringIntegrated Caller IDintegrated caller IDCall Flow AutomationCall ConferencingVoice and Language SelectionPhone Integration for CSR Job BookingCalendar integration for availability-based bookingCall Transfers and ExtensionsStandard call forwardingCustomer SupportPhone supportMissed Calls And Voicemails Email Notifications

Platform & Customization11features

Third-Party IntegrationAPI and webhook accessCustom API AccessBrowser ExtensionsExtensionsCross-Platform SupportDesktop & Mobile AppsCustom FieldsCustom AI fieldsCustom Integrations via WebhooksSingle Sign-OnSign in with GoogleCustom TemplatesSkill templates
Show 3 more
Multi-Language Supportvoice and language selectionBackup And RestoreMulti-LocationManage multiple phone numbers and companies

AI & Automation9features

AI SupportAI AgentsAI Generated Call TranscriptsAI call transcriptsAI TranscriptionAutomation RulesWorkflow AutomationCustomizable ToneCustomizable voice and toneAI Agent Custom InstructionsDual Knowledge Base ArchitectureKnowledge base trainingAI Automation Summary
Show 1 more
AI Agent Builder

CRM & Sales3features

Ad Performance And ROAS TrackingConversion trackingAI Lead Screeninglead qualificationMarketing ToolsSMS marketing

Scheduling & Dispatch2features

SchedulingCall SchedulingOnline Bookingappointment scheduling

Reporting & Analytics2features

Call InsightsKeyword spottingCall TrackingCall tracking

Technician Management2features

Agent ScorecardsCall Quality ScoringTechnician CoachingBusiness texting

Invoicing & Payments1feature

Check and Form Printing with Fraud MonitoringSpam & Fraud Protection

Mobile & Field Tools1feature

Technician Mobile AppMobile Access

Integrations 24 across 6 categories

Marketing 9
Facebook
GoHighLevel
Google Ads

Google Ads

Google Analytics
Google Business Profile

Google Business Profile

Instagram
Microsoft Advertising
VWO
WhatsApp Ads
eCommerce 6
BigCommerce
Landingli Pages
Shopify
Webflow
Weebly
WordPress
Productivity 3
Calendly

Calendly

Google Calendar

Google Calendar

Typeform
Data & Automation 3
Google Looker Studio
Make

Make

Zapier

Zapier

CRM 2
HubSpot

HubSpot

Salesforce

Salesforce

Communication 1
Slack

Slack

Pricing

Model
Subscription
Starting at
$23/mo
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