AvidTrak
by AvidTrak
Affordable call tracking starting at $15/month with AI transcription, keyword-level attribution, and CRM integrations.
Highlights
Capabilities
Media
avidtrak.com
About This Product
AvidTrak provides dynamic number insertion, AI transcription with call outcome classification, keyword-level marketing attribution, and integrations with Salesforce, HubSpot, Zoho, and Google Analytics. Starting at just $15/month with no setup fees or contracts, it's one of the most budget-friendly call tracking options for contractors.
Capabilities
How this product is delivered and what's included out of the box.
- Mobile app
- Not available
- Free trial
- Yes
- Free tier
- No
- Public API
- Yes
- Deployment
- Cloud
FSH Score Breakdown
Ease of Use 5.0
Features 7.9
Support 5.0
Value 5.5
Integrations 8.0
AI Capabilities 1.5
Features
81 features confirmed across
11categories· Showing confirmed capabilities only
Customer Communication17features
Call Flow AutomationIVR menusCall Search and FilteringCall search and filteringIntelligent Spam Call ProtectionSpam & RoboCall FilterVoIP Phone SystemContact center featuresCall RecordingCall RoutingBring Your Own NumbersBring Your Own Number (BYON)NotificationsCall Alerts and Notifications
Show 9 more
Custom IVRsCaller ID MaskingAI Chat ReceptionistConversational AI TrainingSequential Or Simultaneous Call ForwardingSimultaneous Call ForwardingCentralized Multi-Channel CommunicationCross-Channel CapabilityDedicated Short CodesProgrammatic Number ProvisioningAI ConciergeConversational AI TrainingCustomer SupportPhone SupportShared Phone Numbers
Platform & Customization16features
Analytics APIReporting APICustom API AccessWebhooksCustom BrandingWhite LabelingData ExportData exportRole-Based Access ControlRole-Based Access ControlSandbox AccountTesting Sandbox EnvironmentThird-Party IntegrationNear Real-Time Access to Critical Information
Show 8 more
Team CollaborationTwilio IntegrationBack Office Data SyncCRM Call Data SyncingMulti-Company ManagementMulti-device accessReal-Time System SynchronizationReal-Time WebhooksCategory And Department CustomizationAccount customization via APISlack and Webhook AlertsOnline Account Management
CRM & Sales12features
CRMAd Performance And ROAS TrackingCampaign attributionLead Export to CSV or ExcelData export (CSV, Excel)Lead ManagementMarketing ToolsKeyword Level AttributionKeyword-Level Call TrackingAutomated Multi-Channel Campaign ExecutionKeyword TrackingKeyword-level tracking
Show 4 more
Contractor Profile SetupMulti-Profile SetupDirect Mail MarketingOffline campaign managementGeoGrid And Keyword Rank TrackingKeyword-level trackingIntegrated Marketing CampaignsMulti-channel campaign reporting
AI & Automation12features
AI Call QualificationConversation outcome extractionCall SummarizationCall summarizationSentiment AnalysisSentiment analysisAI TranscriptionAutomation RulesAfter-Hours Activation RulesEmail and Email Thread SummaryReal-Time Email SummariesAI Assist for Voice/Text QueriesAI Knowledge BaseReal-Time Email Summaries
Show 4 more
AI Email AssistantCall Email AlertsAutomatic Call Classification and Disposition CorrectionCall Outcome ClassificationBANT Intent DetectionCaller intent detectionAI Generated Call Transcripts
Reporting & Analytics10features
ReportingAnalytics and reportingAnalyticsAutomated Dashboards and System Status ReportsFlexible Reporting DashboardsCall TrackingWhite-Label DashboardsGoal TrackingAgent performance trackingCall InsightsConversation outcome extractionData Export for Graphing in Excel
Show 2 more
AI Powered Call Tracking and AnalyticsNative AvidTrak Call Tracking IntegrationChannel ROI Reporting
Scheduling & Dispatch3features
Scheduling OptimizationAdvanced routingProject ManagementTeam collaboration and sharingService Zone Management by Zip Code
Technician Management3features
Agent ScorecardsAgent Performance TrackingCall Monitoring & CoachingCall RecordingTraining CoursesCompliance and training reviews
Equipment & Asset Management3features
Remote MonitoringReal-time monitoringAlertsEmail Alerts1 Minute Data Interval Storage
Compliance & Safety3features
Audits And ComplianceCompliance ControlsCode ComplianceCompliance ControlsDetermine Energy Efficiency Measures ROI
Fleet & GPS Management1feature
GIS RoutingZip-code-based routing
Mobile & Field Tools1feature
Digital FormsForm Tracking
Integrations 11 across 5 categories
Marketing 4
Facebook
Google Ads
Google Ads
Google Analytics
Google Analytics
Microsoft Advertising
CRM 3
HubSpot
HubSpot
Salesforce
Salesforce
Zoho CRM
Zoho CRM
Communication 2
Slack
Slack
Twilio
Twilio
Productivity 1
Google Sheets
Google Sheets
Data & Automation 1
Google Looker Studio
Google Looker Studio
Pricing
- Model
- Subscription
- Starting at
- $15/mo
