Skip to main content
Full Stack HVAC Full Stack HVAC

Podium Webchat

by Podium

Last updated Mar 29, 2026 · 1 revision

AI-powered webchat for HVAC and home service websites that converts visitors to leads via text conversations.

Podium Webchat - by Podium - Chatbot Platforms software - logo 7.3 - Excellent
Subscription · $249/mo Free Trial Mobile App 42 Features 30 Integrations
Visit website → Buy from Podium

Media

About This Product

Podium Webchat is an AI-powered chat widget for contractor websites that captures leads and converts them into text-based conversations. When visitors engage, the chat transitions to SMS so conversations continue even after they leave the site. Integrates with Podium's review management, payments, and messaging platform.

FSH Score Breakdown

Ease of Use
8.5
Features
7.5
Support
7.5
Value
7.0
Integrations
7.5
AI Capabilities
5.5

Customer Reviews

Features

42 features confirmed across 11categories· Showing confirmed capabilities only

Customer Communication12features

AI Chat ReceptionistAI Employee (24/7 lead response and appointment booking)Email IntegrationShared Team InboxNotificationsAppointment remindersSMS MessagingSMS messagingAI Receptionist24/7 after-hours answeringAI ConciergeAI Employee (text-based interactions)Call RecordingCustomizable Call Recording AnnouncementCall RoutingDynamic AI Escalation Assignment
Show 4 more
Video ConferencingMulti-participant call addition on mobileVoIP Phone SystemCarrier Calling for Mobile SoftphoneMissed Call Text BackCall flip (transferring calls to text)Call Flow Automationcall flip

Scheduling & Dispatch6features

SchedulingAI SchedulerWork OrdersInternal note deletionEmail to Job Conversionemail lead ingestionEmail & Calendar SyncAll-in-one InboxOnline BookingCalendar Invite for Test DrivesProject ManagementTeam Collaboration with Mentions

CRM & Sales6features

CRMMultiple Conversation AssigneesAutomated Review Requestsautomated review requestsMarketing ToolsListings AILead ManagementAI lead follow-upSales AutomationBulk Message Audience Filter ExposureAI Lead ScreeningAI Salesperson

Reporting & Analytics5features

AnalyticsWebsite Click-Path HistoryReportingPhone reporting tabBreadcrumb TrackingWebsite Click-Path HistoryCall TrackingConfigurable Call Page Default FiltersNet Promoter Score (NPS) TrackingText-based surveys

AI & Automation5features

AI Review ResponsesReview managementAI SupportVoice AIAutomation RulesAutomatic AI RepliesAI TranscriptionNote Taker mode for Voice AISentiment AnalysisMentions

Platform & Customization3features

Multi-Language SupportBrowser ExtensionsChrome extensionPasscode ManagementDesk phone assignment

Invoicing & Payments1feature

Payment ProcessingDedicated Payments Window

Mobile & Field Tools1feature

Digital SignaturesCapture Customer Info

Technician Management1feature

Agent ScorecardsAI scorecards

Equipment & Asset Management1feature

AlertsAI Escalations

Accounting Integration1feature

Job Costingwebchat management

Integrations 30 across 8 categories

Marketing 10
ActiveCampaign Native
Angi Native
Facebook Native
Google Ads Native
Google Analytics Native
Google Business Profile Native
Instagram Native
Mailchimp Native
Thumbtack Native
Yelp Native
Field Service 7
FieldEdge Native
Housecall Pro Native
JobNimbus Native
Jobber Native
Service Fusion Native
ServiceTitan Native
simPRO Native
CRM 5
HubSpot Native
Pipedrive Native
Salesforce Native
Zendesk Native
Zoho CRM Native
Communication 3
Intercom Native
Microsoft Teams Native
Slack Native
Accounting 2
QuickBooks Desktop Native
QuickBooks Online Native
Payment Processing 1
Stripe Native
Productivity 1
Google Calendar Native
Data & Automation 1
Zapier Zapier

Pricing

Model
Subscription
Starting at
$249/mo
Notes
Webchat is a feature within Podium's Core ($399/month), Pro ($599/month), or Signature (custom) plans — not sold separately. Converts website visitors to text conversations. Same pricing as podium-messaging.

Related Products 10 across 1 category